NHTSA Complaint #11377443 — 2019 JEEP CHEROKEE
ELECTRICAL SYSTEM issue reported to NHTSA
Complaint Details
| ODI Number | 11377443 |
| Vehicle | 2019 JEEP CHEROKEE |
| Component | ELECTRICAL SYSTEM |
| Date of Incident | |
| Date Filed | |
| Mileage | 30,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | MI |
Consumer Description
ON MULTIPLE OCCASIONS MY 2019 JEEP CHEROKEE HAS STALLED OUT, WITH OUT WARNING, WHILE I WAS DRIVING, ONCE ON THE FREEWAY AT 70 MILES AN HOUR IN HEAVY TRAFFIC. AFTER SEVERAL TRIPS TO THE DEALER I WAS INFORMED THAT THIS ENGINE, THE 2.4L HAS A SYSTEMIC PROBLEM, IN THAT BURNS ABOUT A QUART OF OIL EVERY 1000 MILES AND WHEN THE OIL GETS TOO LOW THE ENGINE JUST SHUTS OFF. NO WARNING LIGHTS, JUST SHUTS EVERYTHING OFF. AT 70 MILES PER HOUR IN TRAFFIC, HAVING THE ENGINE STOP AND SUDDENLY LOSING POWER STEERING AND TRYING TO MOVE THOUGH TRAFFIC TO THE SHOULDER WHILE RAPIDLY DECELERATING IS VERY DANGEROUS. THE DEALER AND FCA ARE OFFERING NO SOLUTIONS FOR THIS ISSUE. FROM A PUBLIC SAFETY PERSPECTIVE THIS VEHICLE SHOULD BE RECALLED, NOT TO MENTION THE ENVIRONMENTS COSTS AND CONSUMER PROTECTION ASPECTS.
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