2013 FORD FUSION Structurebody Problems

THE PASSENGER DOOR LATCH STOPPED WORKING AND I HAD TO USE ROPE TO KEEP THE DOOR SHUT. THE SERVICE DEPARTMENT CONFIRMED THAT THE LATCH WAS INTERNALLY FAULTY AND WAS REPLACED AT MY EXPENSE.

THE REAR PASSENGER DOOR LATCH FAILED AGAIN, THE RECALL WAS PERFORMED 14 MONTHS AGO. THE DEALER REFUSED TO REPAIR IT UNDER THE RECALL. I TOOK THE CAR BACK AND IT IS PARKED IN THE GARAGE WITH THE BATTERY DISCONNECTED.

THE REAR PASSENGER DOOR WILL NOT SHUT AND I HAD TO HOLD IT CLOSE WITH A BUNGEE CORD. BILL UTTER FORD IN DENTON, TX. SAID THIS VIN WAS NOT INCLUDED IN THE RECALL AND THEY CHARGED ME TO FIX THE ISSUE. I WOULD LIKE TO BE REIMBURSED AND HAVE THE REMAINING DOORS FIXED. THIS VEHICLE NEEDS TO BE INCLUDED IN THE RECALL FOR THE FAULTY DOOR LATCH.

THE REAR PASSENGER-SIDE DOOR LATCH BROKE, LEAVING THE DOOR JUST SWINGING OPEN AFTER THE VEHICLE HAD BEEN PARKED. WE TOOK IT TO A FORD DEALER, WHO LOOKED UP THE VIN AND FOUND THAT ANOTHER DOOR LATCH ON THIS VEHICLE HAD BEEN REPLACED PREVIOUSLY. I INVESTIGATED AND FOUND THAT THIS VEHICLE HAD BEEN RECALLED FOR DOOR LATCHES, AND THAT ALL 4 WERE TO HAVE BEEN REPLACED. HOWEVER, APPARENTLY ONLY ONE ON THIS VEHICLE WAS CORRECTED. WE HAD ONLY OWNED THE CAR FOR 2-1/2 MONTHS WHEN THIS HAPPENED, AND HAD NEVER BEEN ADVISED OF THE RECALL. I COMPLAINED TO FORD, AND WAS TOLD THE RECALL WAS CLOSED. SINCE THE RECORDS SHOW ONLY ONE LATCH WAS REPAIRED WHEN ALL WERE SUPPOSED TO BE, IT WOULD SEEM THAT I SHOULD GET REIMBURSED FOR THE LATCH I HAD TO FIX AS WELL AS GETTING THE OTHER 2 REPLACED. THIS IS A VERY DANGEROUS FLAW THAT...

THERE REAR DOOR LATCH WILL NOT LOCK IN PLACE AT ALL, THEREFORE THE DOOR WILL NOT STAY CLOSED. THE DOOR OPENED ON ITS OWN WHILE GOING AROUND A CORNER.

RIGHT REAR PASSENGER DOOR CAME OPEN WHILE DRIVING.AS LATCH ASSEMBLY WAS FACULTY.

FRONT PASSENGER DOOR FAILS TO CLOSE. WILL NOT LATCH. HAPPENED WHEN VEHICLE WAS PARKED. HAD TO WRAP SEAT BELT AROUND IT TO GET IT TO THE DEALER FOR REPAIR. DEALER CLAIMS IT IS NOT UNDER RECALL.

ON FRIDAY 8/05/16 WHILE VEHICLE WAS IN MOTION IN A RESIDENTIAL AREA IN IMPERIAL, CA, THE FRONT DRIVERS SIDE DOOR OPENED. I ATTEMPTED TO SHUT THE DOOR MANY TIMES BUT WAS NOT SUCCESSFUL. I HAD TO PULL OVER AND DRIVE THE REST OF THE WAY HOME (TWO BLOCKS) HOLDING THE DOOR WITH ONE HAND. THE DOOR WILL NOT SHUT AND JUST SPRINGS BACK WHEN IT SHOULD HOLD SHUT. AFTER A SEARCH ONLINE I DISCOVERED THIS IS A SAFETY RECALL FOR MY CAR, WHEN I CALLED MY LOCAL FORD DEALERSHIP TO REPORT IT AND TAKE IT IN THEY STATED MY VIN NUMBER WAS NOT ON THE RECALL LIST AND I WOULD HAVE TO CONTACT FORD CO. I SPOKE WITH FORD CO. THEY INFORMED ME THAT I WOULD HAVE TO TAKE MY CARE IN FOR A "DIAGNOSTIC CHECK" SINCE I COULD NOT PROVE OVER THE PHONE SOMETHING WAS WRONG WITH MY VEHICLE....

A RECALL HAS BEEN SENT REGARDING FAILING DOOR LATCHES THAT SHOULD BE REPLACED. I HAVE TRIED FOR APPROX. 2 MONTHS TO GET THE DEALER TO FIX THIS. THEY SAY THE PARTS ARE ON BACK ORDER, BUT I GET FORD MAILINGS THAT THE PARTS ARE AVAILABLE. I CANNOT GET ANY DEFINITIVE INFO FROM THE DEALER, DON BOHN FORD. I CONSIDER THE POTENTIAL OF A FAILING DOOR LATCH TO BE LIFE THREATENING AND AM NOT GETTING ANY RESPONSE FROM THE DEALER. I CALLED FORD CUSTOMER SERVICE AND THEY SAY THEY WILL GET BACK TO ME. THIS GOES UNRESOLVED.

I'M HAVING AN ISSUE WITH THE PASSENGER DOOR NOT LATCHING PROPERLY. FORD HAS ADVISED IT'S NOT PART OF THE LARGE RECALL FOR THE EXACT SAME ISSUE.

A WEEK AGO MY SON TRIED TO CLOSE THE BACK DOOR BEHIND THE DRIVER SIDE AND IT WOULD NOT SHUT. THERE WAS A POLICE OFFICER THERE WHO TRIED TO HELP, THEY GOT DUCT TAPE AND CLOSED IT AND WE TOOK IT TO OUR REPAIR SHOP. THEY HAD TO REPAIR THE LATCH AND ANOTHER PART AND MENTIONED THE RECALL. WE PAID THEM $330 TO REPAIR, WE THEN CALLED FORD AND FOUND OUR VIN # WAS NOT IN THE RECALL. WE SPENT 4 HOURS ON THE PHONE WITH EVERYONE FROM THE DEALER TO FORD THEMSELVES. SAID THEY COULD NOT HELP US UNTIL IT WAS PART OF A RECALL WITHOUT CHARGING US. THIS IS A CARE MY TWIN SONS ARE TAKING TO COLLEGE WITH THEM IN TWO WEEKS. WE KNOW THIS IS A DEFECT AND THE REPAIR SHOP ALSO MENTIONED IT. FYI MY FORD WAS IN THE DEALERS SHOP TWO WEEKS BEFORE AND...

I WANT A REFUND FOR REPLACING MY LATCH ON MY FUSION TWO MONTHS AGO. IT CAME OPEN WHILE DRIVING AND NOW I SEE A RECALL FOR THE EXACT SAME ISSUE, BUT MY FUSION IS NOT ON THE LIST. I HAD IT DONE AT FORD OF EL CAJON. 2013 FORD FUSION 4D 2WD SE I CONTACTED FORD AND AM ATTACHING THEIR RESPONSE.

FRONT PASSENGER DOOR FAILED. WAS WORKING FINE. THEN GOT OUT OF CAR AND SHUT DOOR. DOOR WOULD NOT LATCH. WOULD BANG AGAINST FRAME AND NOT LATCH. HAD TO DRIVE TO DEALER WITH PASSENGER HOLDING DOOR SHUT. DEALER IS CLAIMING THIS IS NOT A RECALL ISSUE, YET FORD JUST ISSUED A RECALL ON THIS EXACT ISSUE TODAY ON SEVERAL OTHER MODELS.

THE 3RD DOOR LATCH ON OUR 2013 FORD FUSION BROKE WHILE IN MOTION ON A CITY STREET WHILE MY CHILDREN WERE IN THE CAR. THE DOOR OPENED AND WAS NOT ABLE TO CLOSE. THIS ORIGINALLY HAPPENED TO OUR REAR LEFT SIDE DOOR BEFORE FORD HAD RECALLED THE PART. AS MY HUSBAND TURNED LEFT ON A CITY STREET THE DOOR OPENED. MY TODDLER WAS IN HER CAR SEAT NEXT TO THE DOOR AND MY 8 YEAR OLD SON HAD TO HOLD THE DOOR SHUT TILL HE COULD PULL OVER. THE CAR WAS JUST BARELY OUT OF WARRANTY MILEAGE, BUT ONLY 18 MONTHS. IT WAS NOT RECALLED AT THAT TIME. NEXT WAS OUR LEFT FRONT PASSENGER DOOR. MY HUSBAND WAS DRIVING A COWORKER HOME WHEN THE DOOR LATCH BROKE. HE WAS IN THE TOWN HE WORKS IN AND HAD TO LEAVE IT AT THEIR FORD DEALERSHIP, DUE TO THE FACT THAT DRIVING...

MY FORD FUSION BEGAN TO HAVE EXTREME MOLD IN IT AFTER ONLY BEING JUST OVER 2 AND A HALF YEARS OLD. WE HAVE HAD THE CABIN FILTER REPLACED, INTERIOR DETAILED, AND MOST RECENTLY, THE DEALERSHIP HAS HAD THE AC EVAPORATOR FLUSHED (1 MONTH AGO). THE CAR CONTINUES TO HAVE A RANCID SMELL OF MOLD. THE MOLD IS SO BAD THAT MY WIFE AND I HAVE HAD CO-WORKERS COMPLAIN ABOUT MOLD IN OUR OFFICES WHEN WE HAVE DRIVEN THE CAR TO WORK. THE MOLD HAS ALSO MADE EACH OF US SICK TO OUR STOMACH WHEN WE HAVE HAD TO DRIVE THE CAR. I HAVE EXPLAINED TO FORD THAT MY WIFE IS PREGNANT AND DUE TO HAVE A NEW CHILD BUT FORD'S ONLY RESOLUTION WAS TO HAVE THE CARPET REMOVED AND THEN THE CABIN FILTER REPLACED (AGAIN) AND THE INTERIOR DETAILED (AGAIN). THIS RESOLUTION IS VERY UNLIKELY TO REMOVE THE MOLD AND...

WE HAVE OWNED OUR 2013 FORD FUSION FOR LESS THAN THREE YEARS. WHILE DRIVING, WE MADE A LEFT HAND TURN AND THE FRONT PASSENGER SIDE DOOR FLEW OPEN, EVEN THOUGH IT WAS PROPERLY CLOSED AND LOCKED. THE PASSENGER REACHED OUT TO CLOSE THE DOOR WHILE THE DRIVER SLOWED DOWN. THE DOOR THEN WOULD NOT STAY CLOSED. WE RESEARCHED AND FOUND MORE THAN 500,000 FORD VEHICLES, INCLUDING 2013 FORD FUSIONS, WERE SUBJECT TO RECALL DUE TO FAULTY DOOR LATCHES. WE CONTACTED OUR DEALERSHIP AND FORD DIRECTLY, BUT WE WERE TOLD OUR VIN IS NOT INCLUDED IN THE RECALL. WE PAID NEARLY $500 TO HAVE THE FAULTY LATCH REPLACED, AND WE NOW FEAR FOR OUR SAFETY, NOT KNOWING IF THE OTHER THREE DOOR LATCHES WILL FAIL AS WELL. WE ARE REQUESTING THE RECALL BE EXPANDED TO INCLUDE OUR VEHICLE. WE WOULD LIKE TO BE REIMBURSED FOR THE COST WE HAVE INCURRED, AND...

PASSENGER SIDE DOOR WILL NOT LOCK, CAME OPEN WHILE TURNING A CORNER AND WOULD NOT LOCK MANUALLY OR WITH KEY FOB

THERE IS CURRENTLY A RECALL FOR THE 2013 FUSION VEHICLES BUILT AT HERMOSILLO ASSEMBLY PLANT FOR ALL 4 DOOR LATCHES. FORD CLAIMS MY FUSION DOES NOT FALL UNDER THE RECALL. BUT MY 18 YEAR OLD DAUGHTER WAS DRIVING DOWN A HIGHWAY WITH MY 12 YR OLD SON SITTING IN THE BACK SEAT PASSENGER SIDE WHEN THE DOOR CAME OPEN BY ITSELF WHILE THE CAR WAS IN MOTION DOING 60 MPH AND NOW THE DOOR WILL NOT CLOSE. WE HAD A MECHANIC LOOK AT IT AND SAYS IT IS A FAULTY DOOR LATCH. I NOW HAVE TO PAY $202 TO BUY THE PART TO FIX ONE DOOR. THE RECALL SAYS IT CAN HAPPEN TO ALL FOUR DOORS. THIS RECALL NEEDS TO BE EXPANDED TO ALL 2013 FUSIONS. THERE IS OBVIOUSLY A HUGE SAFETY ISSUE.

LATCH ON REAR PASSENGER DOOR STOPPED WORKING AND DOOR SWUNG OPEN WHILE VEHICLE WAS IN MOVEMENT. DOOR WILL NO LONGER STAY CLOSED.

REAR DRIVERS SIDE DOOR WILL NOT LATCH, REMAINS OPEN. OCCURRED AFTER SIMPLY OPENING DOOR, VEHICLE WAS AT A COMPLETE STOP. RECALL ALREADY IN PLACE FOR THIS YEAR/MAKE/MODEL HOWEVER ONLY FOR VEHICLES WITH STICKER OF 5/2013 OR PRIOR, MINE SHOWS 6/2013. BELIEVE RECALL NEEDS TO BE ADJUSTED.

MY 2013 FORD FUSION FRONT PASSENGER DOOR LATCH AND CABLE FAILED. I WAS UNABLE TO CLOSE MY DOOR. AT THE TIME I WAS PARKED ON A CITY STREET . LUCKILY I WAS NOT MOVING LIKE OTHER 2013 FORD FUSION OWNERS EXPERIENCED. FORD DID NOT INCLUDE MY VEHICLE IN RECALL 15S16 OR NHTSA 15V246000, EVEN THOUGH I ENCOUNTERED THE SAME SAFETY ISSUE. I IMMEDIATELY REPAIRED THE LATCH AND CABLE AT THE LOCAL FORD DEALER, INVOICE#C54181.

I WAS DRIVING AT APPROXIMATELY 70 MPH ON I-40 MOVING WEST FROM NASHVILLE IN DICKSON, TN WHEN MY HOOD RELEASED. THE HOOD SLAPPED MY WINDSHIELD SHATTERING IT AND SENDING PIECES OF GLASS AT ME. I WAS ABLE TO PULL OFF ON THE MEDIAN AND CALL THE STATE TROOPERS. THERE WAS NOTHING THAT I COULD FIND THAT WOULD HAVE CAUSED THE HOOD TO RELEASE AS THERE IS AN INITIAL "HOOD RELEASE" AND THEN A SAFETY LEVER THAT HAVE TO BOTH HAVE ACTION BEFORE THE HOOD CAN EVEN GO UP.

TL* THE CONTACT OWNS A 2013 FORD FUSION. THE CONTACT RECEIVED A RECALL NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V246000 (STRUCTURE:BODY); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

AUGUST 10, 2015 THE LATCH ON MY REAR PASSENGER SIDE DOOR RELEASED WHILE DRIVING AND WOULD NOT RE-LATCH. THIS WAS THE DOOR MY DAUGHTER'S CAR-SEAT WAS LOCATED (SHE WAS NOT IN THE CAR THE TIME). I ONLY OWNED MY VEHICLE FOR A FEW WEEKS PRIOR TO THIS HAPPENING. I WAS SOLD THIS FUSION WITH OPEN RECALLS BUT WAS NOT INFORMED OF THIS. I CALLED BOTH THE DEALERSHIP AND FORD- NONE OF WHICH WHERE HELPFUL. I WAS TOLD BY ONE DEALER MY CAR WAS FIXED AND IT WASN'T BE ANOTHER. I STILL DO NOT KNOW FOR SURE AND HAVE NO TRUST IN MY LOCAL DEALERS AT THIS POINT. I HAVE ASKED NUMEROUS TIMES TO TRADE MY CAR IN BUT THEY ARE ONLY WILLING TO GIVE ME A FRACTION OF WHAT I PAID, LEAVING ME UPSIDE DOWN AND UNABLE TO AFFORD ANOTHER CAR.

THE DRIVERS DOOR FLEW OPEN WHILE I WAS DRIVING. THE DOOR WOULD NOT LATCH AFTER IT OPENED ON ITS OWN. THIS IS THE SECOND TIME THIS HAS HAPPENED TO ME ON THIS VEHICLE, YET MY CAR IS NOT INCLUDED IN THE RECALL FOR THIS PROBLEM NHTSA CAMPAIGN NUMBER: 15V246000. THE REASON FOR THIS IS THE RECALL IS FOR VEHICLES MADE UP UNTIL 5-31-13, AND MY DOOR STICKER READS 6-13. MY VEHICLE IS OBVIOUSLY STILL AFFECTED BY THE ISSUE AND IN FACT MY ORIGINAL WINDOW STICKER IS DATED 5-29-13 AND SHOULD BE INCLUDED IN THE RECALL. I DO NOT FEEL THE VEHICLE IS RELIABLE OR SAFE TO DRIVE....UPDATED 03-10-16 *BF UPDATED 04/25/18 *JB *TR

(TAKATA RECALL) I HEREBY STATE THAT I WAS IN A MOTOR VEHICLE ACCIDENT WITH THIS VEHICLE WITH NO FAULT OF MY OWN. AT THE TIME OF THE ACCIDENT 03/15/2014 THIS VEHICLE SHOULD HAVE BEEN TOTALED OUT BUT WAS NOT DONE SO.THE AIRBAGS DID NOT DEPLOY WITH THE WAY AND THE IMPACT THAT I WAS HIT BY OTHER PARTY. I THAN TOOK THIS VEHICLE NUMEROUS OF TIMES TO HASTING FORD IN GREENVILLE NC WHERE THEY WAS SUPPOSE TO HAVE RESEARCHED AND PROPERLY CHECKED AND FIXED EVERYTHING DETAILED. I AM YET TO THIS DAY STILL HAVING PROBLEMS WITH THIS VEHICLE SHIFTING GEARS CAUSED BY ACCIDENT,BODY IS COMING APART, CAMARA IS NOT WORKING AND I AM STILL SUFFERING FROM THE BODILY INJURIES OF MY HIP BEING SHIFTED FROM ACCIDENT. I AM SEEKING LEGAL ATTORNEYS AT THIS TIME DUE TO I FEEL THAT FORD COULD HAVE TAKEN BETTER CARE AND REPLACED THIS VEHICLE KNOWINGLY...

THE DOOR LATCHES WERE KNOWN BY FORD TO BE FAULTY. WHILE DRIVING, THE PASSENGER SIDE DOOR LATCH FAILED AND THE DOOR OPENED. AFTER CONTACTING THE DEALERSHIP'S SERVICE DEPARTMENT, WE WERE TOLD FORD DIRECTED THEM TO NOT FIX THE ISSUE UNTIL THE LATCH FAILED. I THEN CONTACTED FORD CUSTOMER SERVICE AND WAS TOLD THE DECISION WAS A JOINT ONE BETWEEN THEM AND THE NHTSA, ESSENTIALLY PASSING THE BLAME. FORD HAS KNOWINGLY PUT UNSAFE CARS ON THE ROAD AND SHOWN NO CONCERN FOR THE PERSONAL SAFETY OF THEIR CUSTOMERS.

NOT HAPPY WITH MY VEHICLE IF MY FIRST TIME BUYING A FORD FOR MY FAMILY. AFTER I PURCHASED THE VEHICLE I FOUND OUT IT ALREADY HAD RECALLS AND THE DEALER AT FORD AND DIDN'T NOTIFY ME ABOUT IT I REALLY DON'T FEEL SAFE AT ALL DRIVING THE VEHICLE. I MADE A REQUEST WITH FORD MOTOR COMPANY FOR A BUY BACK ON MY VEHECLE. AT THAT TIME IT WAS DENIED BECAUSE THERE WAS ONLY ONE RECALL. WELL NOW THERE IS EIGHT AND I REQUEST FOR A SECOND TIME FOR A BUY BACK I REALLY NEED TO RETURN THIS VEHICLE SO THAT I COULD REALLY SPEND A LITTLE MORE MONEY AND GET IN TO A BENZ OR BMW

WHILE DRIVING TO THE PARK WITH MY THREE YEAR OLD NEPHEW IN THE CAR THE FRONT PASSENGER DOOR FULLY OPENED WITH OUT BEING TOUCHED. I PULLED OVER AND CAR DOOR WOULD NOT LATCH. I CALLED FOR ASSISTANCE AS I COULD NOT DRIVE THE CAR WITH THE DOOR OPEN. THANKFULLY THERE WAS NO ONE IN THE FRONT PASSENGER SEAT BUT MY NEPHEW WAS RIGHT BEHIND IT AND THIS DEFECT PUT HIS LIFE IN DANGER.

WHEN DRIVING AROUND A RIGHT HAND TURN THE DRIVES SIDE DOOR SWUNG OPEN. THE LATCH WILL NOT CATCH. THE CAR IS UNSAFE TO DRIVE AS THE DRIVERS SIDE DOOR WILL NOT LATCH CLOSE. THIS IS THE SAME PROBLEM THAT OTHER FORD CARS HAVING BUT THIS ONE IS NOT UNDER A RECALL. HOW CAN IT NOT BE? THIS IS A SERIOUS SAFETY PROBLEM. THE DEALERSHIP WOULD NOT REPAIR IT. THE COST IS $460 PLUS A RENTAL. MY WIFE WAS DRIVING THE CAR AT THE TIME OF THE INCIDENT. IF IT WAS ON THE FREEWAY THERE COULD HAVE BEEN SERIOUS INJURIES OR MORE NOT TO JUST MY WIFE BUT ANYONE CLOSE TO HER. THIS NEEDS A RECALL NOW NOT MONTH FROM NOW.

REAR PASSENGER DOOR LATCH FAILED. DOOR WOULD NOT REMAIN CLOSED WHILE PARKED OR DURING TRAVEL.

PASSENGER DOOR WILL NOT CLOSE OR LATCH. DOOR LATCH BREAKS AND DOOR WILL NOT REMAIN CLOSED / LATCH WHEN VEHICLE OPERATING AND OR NOT OPERATING. LATCH HAS BEEN REPLACED 3 TIMES UNDER FORD MOTOR COMPANY RECALL 15S16. THE DOOR MAY UNLATCH WHILE DRIVING AND OPEN AND RESULT IN INJURY.

THERE IS CURRENTLY A "SAFETY RECALL" # 15S16 FOR THE DOOR LATCH AND BROUGHT TO DEALERSHIP TO HAVE IT REPAIRED AND THE OTHER DOORS REPAIRED AS WELL SINCE IT UNLATCHED WITHOUT WARNING AND NOW UNDERSTAND THAT THIS MAY HAPPEN AT ANYTIME AND WE ARE FRIGHTENED TO DRIVE CAR ON HIGHWAY. THE DEALERSHIP INFORMED US THEY WILL ONLY REPAIR THE BROKEN DOOR ONLY. THIS IS A SAFETY RECALL AND IT HAPPENED TO ONE DOOR MEANING WE ARE NOW AT RISK OF HAVING IT HAPPEN AGAIN. WE DO NOT FEEL SAFE AT ALL DRIVING THIS CAR SINCE IT ALREADY HAPPENED. WOULD APPRECIATE IT IF SOMEONE FROM YOUR ORGANIZATION COULD CONTACT COUNTRY FORD IN HENDERSON, NEVADA AND TELL THEM TO REPLACE ALL THE DOOR LATCHES ON OUR CAR. THE CAR HAS BEEN AT THE DEALER SINCE JULY 30TH, 2015.

DRIVERS DOOR LATCH FAILED. THIS IS THE THIRD LATCH TO FAIL ON THE CAR. WE HAD BOTH PASSENGER SIDE DOOR LATCHES FAIL LAST YEAR, FILED A REPORT FOR BOTH. LATCH WAS REPLACED, NEW DESIGN DOOR LATCHES APPRENTLY UNTIL THE END OF THE YEAR.

THE PASSENGER SIDE DOOR LATCH HAS STOPPED WORKING. THE DOOR CAN CLOSE BUT WILL NOT LATCH. TRIED LOCKING AND UNLOCKING, BUT LATCH STILL DOES NOT WORK. *TR

WIFE AND I GOT INTO THE CAR AND CLOSED THE DOORS AND BUCKLED UP. AS I WAS BACKING OUT OF THE DRIVE WAY THE PASSENGER DOOR OPENED UP. MY WIFE TRIED TO CLOSE THE DOOR BUT IT WOULD NOT CLOSE. I HAD TO WAIT OVER THE WEEKEND TO TAKE CAR TO DEALER FOR REPAIR. *TR

I WAS DRIVING MY CAR OUT OF MY APARTMENT PARKING LOT AND THE REAR PASSENGER SIDE DOOR SWUNG OPEN. I STOPPED RIGHT AWAY. I CHECKED THE DOOR LATCH AND IT WAS DOWN BUT WHEN I PUSHED THE DOOR TO SHUT IT WOULD NOT CATCH AND SHUT. *TR

TL*THE CONTACT OWNS A 2013 FORD FUSION. THE CONTACT STATED THAT THE METALLIC TAPE ON THE TRANSMISSION GEAR SELECTOR HAD PEELED OFF CREATING VERY SHARP EDGES AND CAUSING A LACERATION TO HIS RIGHT HAND. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 32,000.

WITHIN 2 MONTHS TWO DOOR LATCHES FAILED AND HAD TO BE REPLACED. I WORRY ABOUT THE OTHER 2 NOW. I DON'T KNOW IF THEY WOULD FAIL WHILE DRIVING. BOTH HAPPENED WHEN I OPENED THE DOOR AND THEN COULD NOT SHUT IT. *TR

THE FRONT PASSENGER DOOR OF MY 2013 FORD FUSION WILL NOT CLOSE. I TOOK THE VEHICLE TO MY LOCAL FORD DEALER AND THE DIAGNOSIS WAS FAILURE OF THE DOOR LATCH ASSEMBLY. THE PART IS ON BACKORDER AND I WAS TOLD THEY HAVE NO IDEA WHEN THE PART WILL BE SHIPPED. WHILE AT THE DEALER, THERE WAS ANOTHER 2013 FORD FUSION WITH THE SAME PROBLEM ON THE SAME DOOR AS MINE. I HAVE OWNED THIS CAR FOR ALMOST TWO YEARS AND THERE IS NO WAY A DOOR LATCH SHOULD FAIL THIS EARLY. THE TOTAL COST FOR THE REPAIR WILL BE $431. *TR

WHILE DRIVING WITH CHILDREN IN THE BACK SEAT OF THE VEHICLE THE REAR PASSENGER DOOR BECAME UNSECURED. THE DOOR LATCH FAILED AND WOULD NOT RE-SECURE. THIS WAS THE SECOND INCIDENT ON THE SAME CAR IN LESS THAN 2 WEEKS. THE FIRST TIME THE FRONT PASSENGER DOOR WOULD NOT SECURE. THAT FIRST TIME FORD REPAIRED THE DOOR. WHILE PICKING THE VEHICLE UP AFTER THE REPAIR ANOTHER FORD FUSION OWNER WAS DROPPING OFF HIS VEHICLE WITH THE SAME ISSUE. THE SAME DEALERSHIP HAD ANOTHER FUSION IN A COUPLE DAYS EARLIER WITH THE SAME PROBLEM. THIS IS A SAFETY CONCERN. MY FAMILY WAS IN THE CAR WHEN THE DOOR FAILED. *TR

THE LATCH ON THE REAR PASSENGER DOOR FAILED. I OPENED THE DOOR AND THEN SHUT IT AND THE DOOR JUST BOUNCED BACK. AT THE TIME MY FAMILY AND I WERE IN MIDLAND, TX AND HAD TO DRIVE ALL THE WAY BACK TO AUSTIN, TX (6 HOURS) WITH THE REAR DOOR TIED DOWN. THIS WAS VERY UNSAFE AS WE HAVE A 1 YEAR OLD SON THAT RIDES IN THE BACK SEAT. WE WERE NOT DRIVING AT THE TIME OF INCIDENT BUT IF WE WERE THERE COULD HAVE BEEN AN AWFUL RESULT. OUR EXTENDED WARRANTY COVERED THE REPLACEMENT LATCH BUT WE HAD TO WAIT 3 DAYS FOR THEM TO ORDER THE PART AND FIX IT. THERE WAS NO RENTAL CAR ASSISTANCE PROVIDED AND THIS WAS OUR ONLY VEHICLE. **NOTE** THERE WAS ANOTHER LATCH ISSUE A MONTH LATER ON THE FRONT PASSENGER DOOR WHICH I WILL MAKE A SEPARATE REPORT FOR** *TR

**THIS IS THE SECOND TIME THIS HAPPENED** THE LATCH ON THE FRONT PASSENGER DOOR FAILED. MY HUSBAND SHUT THE DOOR AT THE GROCERY STORE AND THE DOOR BOUNCED BACK, IT WOULD NOT LATCH. THIS IS NOT SAFE! WE WERE NOT DRIVING AT THE TIME OF INCIDENT BUT IF WE WERE THERE COULD HAVE BEEN AN AWFUL RESULT. OUR EXTENDED WARRANTY COVERED THE REPLACEMENT LATCH BUT WE WILL PROBABLY HAVE TO WAIT ANOTHER 3 DAYS FOR THEM TO ORDER THE PART AND FIX IT. THERE WAS NO RENTAL CAR ASSISTANCE PROVIDED AND THIS WAS OUR ONLY VEHICLE. **NOTE** THERE WAS ANOTHER LATCH ISSUE A MONTH PRIOR ON THE REAR PASSENGER DOOR WHICH I ALREADY MADE A SEPARATE REPORT FOR** *TR

FRONT PASSENGER DOOR LATCH FAILED. DOOR WOULD NOT LOCK. DROVE CAR TO DEALERSHIP. CURRENTLY STILL THERE, DOOR LATCH WAS ORDERED, WAITING ON REPAIR TO BE COMPLETED. THIS IS OUR SECOND DOOR LATCH FAILURE IN LESS THAN TWO MONTHS. FIRST FAILURE WAS THE REAR PASSENGER DOOR LATCH. COMPLAINT WAS FILED FOR THAT AS WELL. *TR

REAR SEAT WAS FOLDED DOWN, REAR CENTER SEAT BELT LOCKED ITSELF IN THE RETRACTED POSITION. REAR SEAT, DRIVER SIDE, WOULD NOT GO BACK UP DO TO CENTER BELT BEING LOCKED. TOOK CAR TO DEALERSHIP, REAR CENTER SEAT BELT WAS REPLACED. *TR

TL* THE CONTACT OWNS A 2013 FORD FUSION. THE CONTACT STATED THE SHIELD DEFLECTOR WAS LOSE FROM THE BOTTOM OF THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN STATED THAT THE CHIMP MONKS WERE EATING THE SHIELD DEFLECTOR AND AS A RESULT, IT NEEDED TO BE REPLACED. THE FAILURE AND CURRENT MILEAGE WAS 9,647.

TL* THE CONTACT OWNS A 2013 FORD FUSION. THE CONTACT STATED THAT THE METALLIC TRIM IN THE INTERIOR CAUSED AN EXTREME GLARE, MAKING IT DIFFICULT TO SEE THE ROAD EVEN WHEN WEARING SUNGLASSES. THE CONTACT ALSO MENTIONED THAT HE SUSTAINED INJURIES TO THE EYES AFTER BEING SUBJECTED TO THE BRIGHT REFLECTION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 14,578.

WE REALLY LIKE OUR 2013 FORD FUSION - EXCEPT FOR ONE MAJOR SNAFU - VISIBILITY WHEN MAKING A TURN. THE ATTACHED PHOTO, MADE FROM THE POSITION OF THE DRIVER'S EYES, SHOWS THE PROBLEM. ONE MUST MOVE THEIR HEAD FORWARD AND BACKWARD TO VIEW BEYOND THE LARGE BLOCKED-OUT AREA BEHIND THE PILLAR TO MAKE SURE THERE ARE NO PEOPLE OR OBSTRUCTIONS TO THE DRIVER'S INTENDED PATH. IN THE ATTACHED PHOTO OVER 50% OF THE CROSSWALK IS NOT VISIBLE. THERE IS ALSO A PROBLEM WHEN PULLING UP TO A INTERSECTION TO MAKE A LEFT TURN, AND LOOKING TO THE RIGHT FOR ONCOMING TRAFFIC. A LARGE PORTION OF THE ROADWAY VIEW IS BLOCKED. VERY ANNOYING AND POTENTIALLY DANGEROUS. TOO LATE NOW FOR MODIFICATION BUT CHANGES SHOULD BE MADE FOR FUTURE MODELS. A BIG AND DANGEROUS PENALTY TO PAY THE FOR STYLING. THE PHOTO IS AT: HTTP://WWW.REESPHOTOS.COM/TEMP/130617PIB030-800.JPG. *TR

THE FRONT BODY PANELS AROUND THE HEADLIGHTS ARE LOOSE AND YOU CAN HEAR SOME KIND OF A RATTLE AROUND THE BACK PASSENGER SIDE DOOR WHEN YOU GET OVER 55 MPH. *TR