NHTSA Complaint #10821225 — 2013 FORD FUSION
STRUCTURE:BODY issue reported to NHTSA
Complaint Details
| ODI Number | 10821225 |
| Vehicle | 2013 FORD FUSION |
| Component | STRUCTURE:BODY |
| Date of Incident | |
| Date Filed | |
| Mileage | 39,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | FL |
Consumer Description
AUGUST 10, 2015 THE LATCH ON MY REAR PASSENGER SIDE DOOR RELEASED WHILE DRIVING AND WOULD NOT RE-LATCH. THIS WAS THE DOOR MY DAUGHTER'S CAR-SEAT WAS LOCATED (SHE WAS NOT IN THE CAR THE TIME). I ONLY OWNED MY VEHICLE FOR A FEW WEEKS PRIOR TO THIS HAPPENING. I WAS SOLD THIS FUSION WITH OPEN RECALLS BUT WAS NOT INFORMED OF THIS. I CALLED BOTH THE DEALERSHIP AND FORD- NONE OF WHICH WHERE HELPFUL. I WAS TOLD BY ONE DEALER MY CAR WAS FIXED AND IT WASN'T BE ANOTHER. I STILL DO NOT KNOW FOR SURE AND HAVE NO TRUST IN MY LOCAL DEALERS AT THIS POINT. I HAVE ASKED NUMEROUS TIMES TO TRADE MY CAR IN BUT THEY ARE ONLY WILLING TO GIVE ME A FRACTION OF WHAT I PAID, LEAVING ME UPSIDE DOWN AND UNABLE TO AFFORD ANOTHER CAR.
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