2013 FORD FUSION Visibilitywiper Problems

23 NHTSA complaints on file

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Visibilitywiper Issues in the 2013 FORD FUSION

23 visibilitywiper complaints have been filed with NHTSA for the 2013 FORD FUSION. Of these, 2 involved a crash, 0 involved a fire, and 2 resulted in injury.

23
Complaints
2
Crashes
0
Fires
2
Injuries
0
Deaths

All Visibilitywiper Complaints

#11710081 |
The rear view camera intermittently stops working, giving a message “camera unavailable” in a black screen. This has happened many times during use and caused near misses during vehicle reversing.
#11591713 |
My Car has 136,000 miles on it. The vehicle's rear windshield glue failed. I noticed water in the car's trunk the other day thinking it was a cooler not a big deal. Every time a car door closed I kept hearing a weird thud. Driving down the road I would hear a thump from the rear. I thought the spare tire tightened it and that was not it. I closed my car door, looked back, and saw the rear glass lift significantly. I did it again and then looked back and saw the glass lift. I then went back and realized could lift the rear windshield glass. 90% of the top and bottom of the glass glue had failed or was not there anymore. The whole driver's side was not glued. The only thing holding the glass on was the passenger's side of the glass. This is a huge safety...
#11552132 |
Wipers stopped working. Had fused checked. Fuse was not the problem. Ford dealer to complete diagnostic testing as no other auto repair shop will fix the issue. There are 22 reports for faulty wipers, wipers not working, Ford refusal to issue a recall. Meanwhile, they issued a recall for pickup truck wiper recall. Obviously, it is possible Ford Fusion Titanium 2013 and other vehicles could suffer the same issue(s). The cost is hundreds of dollars and Ford says "oh well." Meanwhile vehicles cost $20,000 + no accountability for faulty parts.
#11389969 |
WHILE DRIVING IN A LIGHT SNOW STORM THE WINDSHIELD WIPERS STOPPED WORKING. I TRIED TO PUSH DOWN ON THE STALK TO GET THEM TO WORK ONCE AND THEN TRIED TO PUSH IT UP TO GET TO A SET SPEED AND NOTHING WORKED. ABOUT 3-5 MINUTES LATER THEY CAME ON, WIPED 3 TIMES AND THEN STOPPED AGAIN. THIS HAPPENED 3 TIMES ON MY 30 MINUTE DRIVE. THIS INTERMITTENT ISSUE COULD BE VERY DANGEROUS IF THE STORM WAS WORSE. I WAS DRIVING 45 MPH.
#11386588 |
WIPER MOTORS STOPPED WORKING OUT OF NOWHERE. I TOOK THE VEHICLE TO FORD AND THEY SIMPLY WANT ME TO PAY TO REPLACE THEM. I COULD NOT AFFORD AT THE TIME AND TOLD THEM TO HOLD OFF ON THE REPAIR. THEY DID SOMETHING FOR FREE THAT CAUSED THEM TO WORK FOR ANOTHER MONTH BUT ARE NOT WORKING AGAIN. FORD REFUSES TO INVESTIGATE THIS, AND SEES IT AS MY OWN PERSONAL PROBLEM. I SEE THIS IS A MAJOR SAFETY ISSUE THAT SHOULD BE LOOKED INTO.
#11355665 |
ABOUT A YEAR AFTER OWNING THE VEHICLE THE WINDSHIELD WIPERS STOPPED WORKING PROPERLY. IT STARTED AS AN INTERMITTENT PROBLEM AND TURNED INTO THEM NOT WORKING AT ALL. THIS HAS HAPPENED AFTER THE DEALER WARRANTY RAN OUT SO NATURALLY THEY WOULD NOT ACCEPT THE ISSUE. THEY WORK SOMEWHAT NOW AGAIN, BUT ONE WIPER IS HALFWAY UP MY WINDSHIELD AND THE OTHER KEEPS BREAKING OF ASSUMING BECUASE THEY ARE OUT OF SYNC WITH EACH OTHER. SO I HAVE ONE WIPER THAT IS ON THE DRIVER SIDE THAT SORT OF WORKS AND THIS VEHICLE I AM STILL PAYING ON, SO IT SUCKS BECAUSE I CANNOT DRIVE IT AND IT WON'T PASS INSPECTION DUE TO THIS. THERE ARE NUMEROUS OTHER ACCOUNTS ONLINE ABOUT THE SAME ISSUE AND FORD SEEMS TO IGNORE IT. I JUST WANT A RELIABLE VEHICLE THAT I'M PAYING FOR AND SO FAR THIS FORD FUSION HAS BEEN NOTHING BUT ISSUES.
#11310432 |
TL* THE CONTACT OWNS A 2013 FORD FUSION. THE CONTACT STATED THAT THE LOW BEAM HEADLAMPS WERE EXTREMELY DIM WHICH CAUSED A DRIVING HAZZARD AT NIGHT. THE CONTACT STATED THAT THERE WAS NO WARNING LIGHT ILLUMINATED DURING THE FAILURE. THE CONTACT REFERENCED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 12V553000 (EXTERIOR LIGHTING). ADDITIONALLY, UPON START UP ON SEVERAL OCCASIONS, THE ACCELERATOR PEDAL WAS DEPRESSED HOWEVER, THE VEHICLE FAILED TO RESPOND. THE CONTACT STATED THAT THE SERVICE TRANSMISSION WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. THE MANUFACTURE WAS NOTIFIED OF THE FAILURES BUT OFFERED NO ASSISTANCE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.
#11287588 |
ON 02DEC2019 WHILE DRIVING DURING A LIGHT SNOW, WIPERS ON A 2013 FUSION SE AT 43,595 MILES FAILED TO OPERATE, LH WIPER STAYED VERTICAL, RH WIPER RETURNED TO PARK IN HORIZONTAL POSITION. VEHICLE WAS TAKEN TO JAMES FORD IN WILLIAMSON NY WHERE THE PROBLEM WAS DIAGNOSED AS LH WIPER MOTOR FAILURE. REPAIRS WERE MADE AT A COST OF $550.93.
#11278403 |
TL* THE CONTACT OWNS A 2013 FORD FUSION. WHILE DRIVING IN INCLEMENT WEATHER, THE CLIMATE CONTROL AND WINDSHIELD DEFROSTER BECAME INOPERABLE. THE FAILURE ALSO CAUSED THE WINDOWS TO BECOME INOPERABLE. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. GENGRAS FORD (225 NEW BRITAIN AVE, PLAINVILLE, CT 06062, (860)793-8885) WAS CONTACTED VIA PHONE AND INFORMED OF THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 38,000.
#11268451 |
TL* THE CONTACT OWNS A 2013 FORD FUSION. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V3662000 (POWER TRAIN). THE CONTACT STATED THAT THE AIR CONDITIONER AND HEATER BECAME INOPERABLE AND FAILED TO DEFROST THE WINDSHIELD. ADDITIONALLY, THE BATTERY WAS DEAD. THERE WERE NO WARNING INDICATORS ILLUMINATED. BASIL FORD (1540 WALDEN AVE, BUFFALO, NY 14225, (716) 893-1000) DIAGNOSED THAT THE RT MODULE NEEDED TO BE REPLACED, BUT WAS ON BACKORDER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 80,000.
#11186981 |
I WAS DRIVING ON THE HIGHWAY TO TAKE MY DAUGHTER TO THE DOCTOR WHEN MY WINDSHIELD WIPERS STOP MOVING.
#11079712 | Crash
THE AIRBAG HAS BUSTED AROUND 90 DAYS AFTER ACCIDENT ON A CITY STREET WHEN VEHICLE WAS HIT BY ANOTHER VEHICLE
#10926074 |
THE WINDSHIELD IS SEPARATING " DELAMINATING " CONTACTED FORD THEY SAID THEY WERE NOT GOING TO REPLACE THE WINDSHIELD. I PERSONALLY HAVE SPOKE WITH OTHER FUSION OWNERS AND THEY AS WELL HAVE THE SAME ISSUE WITH THERE CARS. THIS IS A DEFECT IN THE MANUFACTURING OF THE WINDSHIELD RESULTING IN THE SEPARATION OF THE TWO PIECES OF GLASS FROM THE LAMINATE. I ALSO BELIEVE IF NOT TAKING CARE OF THAT IT WOULD RESULT IN VISION IMPAIRMENT. HERE ARE 2 PHOTOS SHOWING THE SEPARATION OF THE WINDSHIELD.
#10899675 |
WINDSHIELD WIPERS. WIPERS ARE WAY TO SLOW. IN THE RAIN IT IS SUPER HARD TO SEE AND YOU HAVE NO VISIBILITY. ALL YOU COULD DO IS PULL OVER, WHICH IS MOST OF THE TIME INCONVENIENT OR HOPE THAT YOU DON'T GET IN A ACCIDENT. EVEN MODERATE RAIN IS HARD SEE. ITS A SHAME THAT OLDER CARS IS SAFER THAN A 2013 FORD FUSION. I WAS GOING DOWN A ROAD THAT HAS A SPEED LIMIT OF 55 IN HARD RAIN, I OBVIOUSLY WAS DOING A SLOWER SPEED LIMIT DUE TO THE DANGER OF THE RAIN AND MY VEHICLE'S SLOW WIPERS. MY VISIBILITY GOT SO BAD THAT I DECIDED THAT I HAD NO CHOICE TO TURN TO THE RIGHT ON A ROAD THAT WOULD GIVE ME ACCESS TO A SUPER WALMART. MY VISIBILITY WAS SO BAD THAT I COULD NOT TURN IN TO THE WALMART PARKING LOT BECAUSE I COULD NOT SEE...
#10863104 |
THE WINDSHIELD WIPER MOTORS AND MOUNTS BECAME LOOSE AFTER ONLY 30,000 MILES AND NOW THE WIPERS SKIP AND DO NOT CLEAR THE WINDSHIELD OFF WHEN IT IS RAINING. THIS HAPPENS WHETHER THE CAR IS MOVING OR NOT. I CHANGED WIPERS 4 TIMES UNTIL I TOOK IT TO A BODY SHOP WHERE THEY DETERMINED THE CAUSE. WHENEVER IT RAINS, I HAVE SEVERELY LIMITED VISIBILITY. I CANNOT GET IT FIXED BECAUSE IT COSTS TOO MUCH.
#10818897 |
I TOOK MY 2013 FORD FUSION (THEN STILL UNDER WARRANTY) TO THE DEALER IN SEPTEMBER 2014 BECAUSE MY WIPERS WERE SOMETIMES BOUNCING/ VIBRATING (AT TIMES VIOLENTLY) WHEN THE VEHICLE WAS RUNNING, AND WOULD HESITATE INTERMITTENTLY AS THEY MOVED ACROSS THE WINDSHIELD. THEY CLAIMED THEY COULD NOT DUPLICATE THE PROBLEM AND DISMISSED IT. THEY CLAIMED THEY DIDN'T KNOW WHAT IT WAS. I VIDEOTAPED THE PROBLEM SHORTLY AFTER I PICKED-UP THE CAR AND SHARED THE YOUTUBE LINK WITH THE DEALER. VIDEO LINK: HTTPS://YOUTU.BE/EJR8DM_FZ2C I LIVED WITH IT UNTIL A YEAR LATER (NOVEMBER, 2015) WHEN THE WIPERS CEASED WORKING IN HEAVY RAIN AT SPEED ON THE HIGHWAY. I LOST VISIBILITY IMMEDIATELY. I WAS BARELY ABLE TO GET OFF THE ROAD. WHEN THE RAIN SLOWED, I MADE MY WAY TO THE DEALER AGAIN AND REMINDED THEM OF THE PROBLEM A YEAR EARLIER. THEY DIAGNOSED A WIPER MOTOR FAILURE AND--IN SPITE OF MY EARLIER VISIT...
#10733743 |
WHEN THE CAR WAS STARTED IT INDICATED A SAFETY SENSOR WASN'T WORKING. EVERYTHING ELSE SEEMED FINE. WHILE DRIVING DOWN THE ROAD THE AIR/DEFROST SYSTEM STOPPED WORKING CAUSING WINDOWS TO FOG, I ALSO LOST CONTROL OVER THE VOLUME AND ALL OF THE CONSOLE SYSTEMS. ONLY 2 OF THE WINDOWS WOULD GO DOWN. BEFORE I WAS ABLE TO PULL OVER (ABOUT 5 MINUTES) EVERYTHING STARTED WORKING AND AT THE SAME TIME WHILE DRIVING MY ELECTRONIC SEAT STARTED MOVING FORWARD. FINALLY STOPPING MAYBE IN ONE OF THE PRE-PROGRAMED POSITIONS. WE HAVE HAD PRIOR ISSUES THIS PAST WINTER WITH LOSING CONTROL OVER THE CONSOLE CONTROLS AND THE HEAT SHUTTING OFF. THIS IS THE FIRST TIME HAVING ISSUES WITH THE SEAT MOVING ON ITS OWN WHILE DRIVING. NOTHING WAS DONE BECAUSE WE WERE INFORMED THAT THERE WAS NO CODE GIVEN WHEN WE BROUGHT IT IN TO BE FIXED AND SINCE IT WAS NOT EXHIBITING THE...
#10681834 |
TOOK VEHICLE IN FOR A NUMBER OF ISSUES, TWO OF WHICH WERE THE LEFT TURN SIGNAL WOULD SHUT OFF PREMATURELY TO COMPLETING A LEFT HAND TURN AND ALSO BOTH SIDE VIEW MIRRORS (MOSTLY DRIVERS SIDE) WOULD ALWAYS RESET ITSELF TO SOME RANDOM POSITION OTHER THAN THE ONE I SET THEM TOO WHENEVER THE VEHICLE WOULD RECEIVE POWER, (WHEN CAR IS OFF AND I WOULD EITHER OPEN ANY DOOR OR PRESS UNLOCK ON KEY FOB OR USE KEYLESS ENTRY) MIRROR ISSUE IS EASILY DUPLICATED (TURN CAR OFF AND OPEN DOOR TO CUT POWER, CLOSE DOOR, LOCK CAR, AND MUST WAIT AT LEAST 1 MINUTE FOR ALL POWER TO FULLY SHUT OFF, THEN UNLOCK CAR AND MIRRORS WOULD RANDOMLY MOVE AROUND, ALMOST AS IF THEY WERE TRYING TO CALIBRATE THEMSELVES) DEALER WITNESSED MIRROR ISSUE AS IT'S EASILY RECREATED, DID A BUNCH OF UPDATES OF VARIOUS CONTROL MODULES AND THEN SAID CAR IS...
#10681140 |
THE DRIVER SIDE WIPER STOPPED WORKING AT 37900 MILES. *TR
#10676507 |
WHEN RETURNING TO VEHICLE I NOTICED THE MY FORD TOUCH RADIO WAS STILL ON. WENT TO DRIVE AWAY IN CAR AND POWER STEERING FAILED TO WORK. ALL TURN SIGNAL INDICATORS FAILED TO WORK AS I DROVE AWAY. THE DEFROST, HEATING, AND COOLING CONTROLS FAILED TO WORK. THE SPEEDOMETER FAILED TO WORK. THE 2 LCD SCREENS ON THE DASHBOARD WITH THE FUEL DISPLAY AND TACHOMETER DISPLAYED ONLY A WHITE BACKGROUND. THE POWER DOOR LOCKS FAILED TO WORK. THE RADIO WILL NOT TURN OFF WHEN THE VEHICLE IS EXITED AND THE PROBLEMS WHERE ALSO REPEATED AT THE VEHICLE DEALERSHIP. THIS IS A SAFETY ISSUE WHEN THE POWER STEERING, TURN SIGNALS, SPEEDOMETER AND DEFROST FAIL TO WORK WITH NO WARNING. *TR
#10550816 |
I WAS DRIVING ON THE HIGHWAY AND IT STARTED TO RAIN HEAVILY. THE WIPERS AT HIGH SPEED WERE NOT CLEARING THE RAIN EFFECTIVELY AND IT WAS HARD TO SEE ANYTHING ON THE ROAD. I ALMOST HAD AN ACCIDENT WITH A CAR MERGING FROM A RAMP ON THE HIGHWAY AND I COULDN'T TELL THAT THERE WAS ONE CAR COMING IN SINCE I COULDN'T SEE A THING. I HAVE HAD A 1999 CENTURY BUICK BEFORE THIS AND NEVER HAD SUCH A PROBLEM. AND IT HAS SEEN WAY HEAVIER RAINS THAN THIS ONE. I WENT TO THE DEALER AND WAS TOLD THAT THERE WAS NOTHING WRONG WITH THE WIPERS. THIS CAR HAS A VERY INEFFECTIVE WIPER SYSTEM THAT DOES NOT CLEAR THE RAIN AND INFACT IS HAZARDOUS IN POURING RAIN. *TR
#10535447 |
IT BEGAN RAINING HARD AND THE WIPERS WERE ON HIGH SPEED, BUT WHEN THEY MOVED OUTWARD I COULD NOT SEE BECAUSE WATER WAS BLINDING ME, HAD TO SLOW DOWN TO ABOUT 40MPH JUST TO AVOID RUNNING OFF ROAD OR INTO A CAR. COULD NOT SEE OUT WINDSHIELD AT ALL. I HAVE NEVER HAD WIPERS LIKE THESE, AND I DON'T FEEL SAFE IN MY CAR IN RAIN. GOING TO SEE IF FORD CAN CHANGE INTERMITTENT WIPERS OUT TO WHAT MOST CARS HAVE. IF NOT THEN WE MAY HAVE TO GET RID OF THIS CAR. DRIVING BLIND IS WHAT IT'S LIKE DRIVING IN HEAVY RAIN. *TR
#10495228 | Crash
PLEASE NOTE, THIS FORM WOULD NOT ALLOW ME TO SELECT WIPERS AS THE AFFECTED PART. THE ONLY OPTION THAT APPEARED WAS WHEELS. PLEASE CORRECT IF POSSIBLE. WHILE DRIVING, SNOW THAT HAD ACCUMULATED ON THE ROOF OF THE CAR SLID ON THE WINDSHIELD. THE MOTION OF THE WIPERS PUSHED THE SNOW DOWN AND TOWARDS THE CENTER OF THE WINDSHIELD. THE SNOW PROHIBITED THE WIPERS TO MOVE IN EITHER DIRECTION CAUSING ME TO NOT BE ABLE TO SEE THE ROAD. THE DESIGN OF THE WIPERS APPEARS TO ALLOW EXCESS SNOW TO BE FORCED IN THE LOWER MIDDLE PORTION OF THE WINDSHIELD CAUSING THE WIPERS TO NOT BE ABLE TO REVERSE DIRECTION IF WHEN THE CONTROL LEVER IS TOGGLED. *TR

Other 2013 FORD FUSION Problem Areas

Steering 376 complaints Engine 373 complaints Power Train 269 complaints Unknown Or Other 178 complaints Electrical System 154 complaints Structurebody 149 complaints Fuelpropulsion System 118 complaints Air Bags 100 complaints Seat Belts 98 complaints Engine And Engine Cooling 69 complaints Latcheslockslinkagesdoorslatch 52 complaints Service Brakes 50 complaints Vehicle Speed Control 38 complaints Latcheslockslinkages 33 complaints Exterior Lighting 28 complaints Wheels 28 complaints Seats 27 complaints Electronic Stability Control Esc 24 complaints Service Brakes Hydraulic 17 complaints Fuel System Gasoline 15 complaints Structurebodydoor 11 complaints Suspension 10 complaints Back Over Prevention 5 complaints Equipment Adaptivemobility 5 complaints Lane Departure Assist 5 complaints Power Trainautomatic Transmission 5 complaints Tires 4 complaints Traction Control System 4 complaints Wheelslugsnutsboltsstuds 4 complaints Steeringrack And Pinion 3 complaints Vehicle Speed Controlaccelerator Pedal 3 complaints Visibilitypower Window Devices And Controls 3 complaints Firerelated 2 complaints Forward Collision Avoidance Automatic Emergency Braking 2 complaints Forward Collision Avoidance Warnings 2 complaints Fuel System Gasolinedeliveryfuel Pump 2 complaints Fuel System Gasolinestorageevaporative Emissionscanister 2 complaints Power Trainautomatic Transmissioninternalbearingsbushings 2 complaints Steeringelectric Power Assist System 2 complaints Steeringhydraulic Power Assistpower Steering Fluid 2 complaints Visibility 2 complaints Back Over Prevention Rearview System Braking 1 complaint Electrical Systeminstrument Panelspeedometerodometer 1 complaint Electrical Systemsoftware 1 complaint Engine And Engine Coolingcooling System 1 complaint Engine And Engine Coolingexhaust Systememission Controlcrankcase Pcv 1 complaint Equipment 1 complaint Equipmentelectricalnavigational Systemglobal Positioning System 1 complaint Equipmentelectricalradiotape Deckcd Etc 1 complaint Exterior Lightingheadlights 1 complaint Exterior Lightingturn Signal 1 complaint Forward Collision Avoidance Adaptive Cruise Control 1 complaint Fuel System Gasolinedeliveryfuel Pumpcontroldrive Module 1 complaint Fuel System Gasolinestoragetank Assembly 1 complaint Interior Lighting 1 complaint Lane Departure Blind Spot Detection 1 complaint Latcheslockslinkageshoodlatch 1 complaint Latcheslockslinkagestrunk Lidlatch 1 complaint Power Trainautomatic Transmissioncontrol Module Tcmpcmtecm 1 complaint Power Trainautomatic Transmissioninternalgears 1 complaint Power Trainautomatic Transmissionlever And Linkagefloor Shift 1 complaint Power Trainautomatic Transmissiontorque Converter 1 complaint Power Trainmanual Transmissionfloor Shift Assembly 1 complaint Seat Beltsfront 1 complaint Seat Beltspretensioner 1 complaint Service Brakes Hydraulicantilocktraction Controlelectronic Limited Slipwheel Speed Sensortone Ring 1 complaint Service Brakes Hydraulicfoundation Componentsdiscpads 1 complaint Steeringcritical Fasteners 1 complaint Steeringlinkages 1 complaint Structure 1 complaint Structurebodyhatchbackliftgate 1 complaint Structurebodyhoodhinge And Attachments 1 complaint Suspensionrearshock Absorber 1 complaint Tirespressure Monitoring And Regulating Systems 1 complaint Vehicle Speed Controlcruise Control 1 complaint
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