NHTSA Complaint #11552132 — 2013 FORD FUSION

VISIBILITY/WIPER issue reported to NHTSA

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Complaint Details

ODI Number	11552132
Vehicle	2013 FORD FUSION
Component	VISIBILITY/WIPER
Date of Incident	May 1, 2023
Date Filed	October 26, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IN

Consumer Description

Wipers stopped working. Had fused checked. Fuse was not the problem. Ford dealer to complete diagnostic testing as no other auto repair shop will fix the issue. There are 22 reports for faulty wipers, wipers not working, Ford refusal to issue a recall. Meanwhile, they issued a recall for pickup truck wiper recall. Obviously, it is possible Ford Fusion Titanium 2013 and other vehicles could suffer the same issue(s). The cost is hundreds of dollars and Ford says "oh well." Meanwhile vehicles cost $20,000 + no accountability for faulty parts.

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