NHTSA Complaint #11386588 — 2013 FORD FUSION

VISIBILITY/WIPER issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report

Complaint Details

ODI Number	11386588
Vehicle	2013 FORD FUSION
Component	VISIBILITY/WIPER
Date of Incident	June 1, 2020
Date Filed	January 5, 2021
Mileage	105,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

WIPER MOTORS STOPPED WORKING OUT OF NOWHERE. I TOOK THE VEHICLE TO FORD AND THEY SIMPLY WANT ME TO PAY TO REPLACE THEM. I COULD NOT AFFORD AT THE TIME AND TOLD THEM TO HOLD OFF ON THE REPAIR. THEY DID SOMETHING FOR FREE THAT CAUSED THEM TO WORK FOR ANOTHER MONTH BUT ARE NOT WORKING AGAIN. FORD REFUSES TO INVESTIGATE THIS, AND SEES IT AS MY OWN PERSONAL PROBLEM. I SEE THIS IS A MAJOR SAFETY ISSUE THAT SHOULD BE LOOKED INTO.

Related Complaints for the 2013 FORD FUSION

Other VISIBILITY/WIPER Complaints

#11710081 — January 10, 2026 — The rear view camera intermittently stops working, giving a message “camera unavailable” in a black screen. This ha...

#11591713 — May 31, 2024 — My Car has 136,000 miles on it. The vehicle's rear windshield glue failed. I noticed water in the car's trunk the oth...

#11552132 — October 26, 2023 — Wipers stopped working. Had fused checked. Fuse was not the problem. Ford dealer to complete diagnostic testing as no...

#11389969 — January 26, 2021 — WHILE DRIVING IN A LIGHT SNOW STORM THE WINDSHIELD WIPERS STOPPED WORKING. I TRIED TO PUSH DOWN ON THE STALK TO GET T...

#11355665 — September 17, 2020 — ABOUT A YEAR AFTER OWNING THE VEHICLE THE WINDSHIELD WIPERS STOPPED WORKING PROPERLY. IT STARTED AS AN INTERMITTENT P...

Recent Complaints for the 2013 FORD FUSION

#11717152 — AIR BAGS — February 10, 2026 — The power steering module/rack, passenger side air bag Safety is a risk due to steering not working properly/ seat be...

#11717152 — ELECTRICAL SYSTEM — February 10, 2026 — The power steering module/rack, passenger side air bag Safety is a risk due to steering not working properly/ seat be...

#11717152 — STEERING — February 10, 2026 — The power steering module/rack, passenger side air bag Safety is a risk due to steering not working properly/ seat be...

#11716481 — UNKNOWN OR OTHER — February 7, 2026 — Rear view camera intermittently works. Blackout when reversing. Car is in reverse camera starts then stops

#11715831 — UNKNOWN OR OTHER — February 5, 2026 — UNKNOWN - I was driving the car on a highway, there were no alerts and my engine light was not on, and my car started...