NHTSA Complaint #10747496 — 2013 FORD FUSION

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number	10747496
Vehicle	2013 FORD FUSION
Component	STRUCTURE:BODY
Date of Incident	July 30, 2014
Date Filed	August 10, 2015
Mileage	8,100 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NV

Consumer Description

THERE IS CURRENTLY A "SAFETY RECALL" # 15S16 FOR THE DOOR LATCH AND BROUGHT TO DEALERSHIP TO HAVE IT REPAIRED AND THE OTHER DOORS REPAIRED AS WELL SINCE IT UNLATCHED WITHOUT WARNING AND NOW UNDERSTAND THAT THIS MAY HAPPEN AT ANYTIME AND WE ARE FRIGHTENED TO DRIVE CAR ON HIGHWAY. THE DEALERSHIP INFORMED US THEY WILL ONLY REPAIR THE BROKEN DOOR ONLY. THIS IS A SAFETY RECALL AND IT HAPPENED TO ONE DOOR MEANING WE ARE NOW AT RISK OF HAVING IT HAPPEN AGAIN. WE DO NOT FEEL SAFE AT ALL DRIVING THIS CAR SINCE IT ALREADY HAPPENED. WOULD APPRECIATE IT IF SOMEONE FROM YOUR ORGANIZATION COULD CONTACT COUNTRY FORD IN HENDERSON, NEVADA AND TELL THEM TO REPLACE ALL THE DOOR LATCHES ON OUR CAR. THE CAR HAS BEEN AT THE DEALER SINCE JULY 30TH, 2015.

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