2017 FORD EDGE Power Train Problems

I am reporting a repeated transmission failure involving my 2017 Ford Edge (VIN: [XXX] ). The vehicle has had multiple transmission replacements performed by an authorized Ford dealership (Barbara Dyson Ford). Each replacement has been faulty, and the most recent transmission is now failing again. The vehicle currently has worsening transmission issues, making it unreliable and unsafe to drive. The problem continues despite repeated repairs, indicating a pattern failure rather than a one-time defect. I rely on this vehicle to transport my child to ongoing medical and specialist appointments. Due to the repeated transmission failures, the vehicle cannot be depended on for essential transportation. I have contacted Ford Consumer Affairs but have received no resolution or follow-up. I am reporting this issue due to safety concerns and repeated unsuccessful repair attempts. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact's friend owns a 2017 Ford Edge. The contact stated that the vehicle failed the Emissions test in Georgia. The contact stated while driving approximately 35-70 MPH, the transmission was slipping, and the vehicle was shaking and jerking abnormally. The vehicle was difficult to drive. The contact stated that the brake pedal was depressed to the floorboard, but the vehicle failed to respond. There were no warning lights illuminated. The vehicle was taken to an independent mechanic, who determined that the brakes needed to be replaced. The vehicle was taken to a transmission specialist, who confirmed that the transmission needed to be replaced. The local dealer was contacted, but no assistance was provided. The vehicle was not repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 147,048.

2017 Ford Edge Titanium, 2.0L with 6F35 Transmission, ~70kmiles, owner has all service records. After routine service at Ford dealership ([XXX]), oil and filter change, inspection and coolant replacement; Owner noticed upon driving home that the car would try to stall when placed into gear, then shudder and buck until the throttle was nudged and the car would start moving (forward or backward). Owner promptly returned car to the dealer. A service advisor replicated the problem and took the car into the shop where it remained for 3 days for testing and diagnostics. The mechanics diagnosis (uploaded in attachment) is that the torque converter is in a constant locked state and that something was "bad" in the transmission and likely a torque converter failure. The shop estimated $9,138.33 to repair. Owner declined the excessive repair cost and limped the car home and into owner's garage where it currently sits awaiting...

Transmission failed without notice. Required full replacement.

Slow acceleration when the AWD system is needed, due to failure of rear differential. No replacement parts are available, suggesting high demand due to high failure rate, possibly due to poor design.

I am trying to file a complaint about no parts for recalls. I have had three recalls on this vehicle and none of them has been rectified due to no parts available. I'm trying to find out why we cannot get parts to fix the transmission bell housing or the brake hoses on these recall notices? I also have a recall for the rear camera. I'm not sure if these recalls are just for my information, or if they ever intend to get parts? The transmission recall is from several years back, and now the recall quit showing up. I guess it magically took care of itself. Thank you.

The contact owns a 2017 Ford Edge. The contact stated that while driving 60 MPH, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. In addition, the transmission independently shifted. The check engine warning light was illuminated. The vehicle was taken to the dealer; however, the cause of the failure was not yet determined. The contact was informed that there was no failure with the transmission because there was no sound coming from the transmission. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The contact, who was an ex-certified mechanic, stated there was an issue with the vehicle. In addition, the contact referenced an unknown recall which had a similar failure description; however, the VIN was not associated. The manufacturer was not made aware of the failure. The failure mileage was approximately 70,000.

The engine was shaking violently whenever the brakes were engaged. The vehicle required a full torque converter replacement.

2017 eco boost engine class action lawsuit ,coolant got into the engine

The rear differential is now needing to be replaced for the second time. My understanding is that this is a common issue with the Ford Edge.

The 2.0 ecoboost engine 2017 Ford Edge Titanium coolant leaking into many places. White smoke coming from exhaust flooding into the streets I have been told the Long block issue as well. The vehicle was at an independent service center where it sat for over three weeks while they worked hard trying to find the issues. Finally they advised me to get a second opinion through Ford which I did for over $300 for the same inspection. They have given me an outrageous estimate of over $16,000 to repair the issues. This is a common issue with this particular engine. I have read numerous complaints since purchasing it . Ford needs to be held accountable for all these defective engines they have yet to recall these dangerous vehicles. My vehicle is currently sitting in storage because it is inoperable. I’m still making loan payments on this defective vehicle. I have...

Engine is overheating due to coolant intrusion due to manfracturing error.

Started car and heard rattling noise. Took the car to shop and was told it was the flex plate. Called Ford to see if I could get it repaired under CSP 22n12 I was told I COULD NOT because I previously took my car to the Ford dealer because it was driving rough and making a sound so I took it in to see if it was the flex plate (another Ford dealer diagnosed it with the coolant intrusion issue) and because they said they inspected it and despite making no repairs the dealership closed the CSP 22N12 on my car. I called Ford Customer Service and was told I could file a complaint but there is nothing that they can do. First I had to deal with coolant intrusion and now the flex plate! I think it’s horrible that the consumer has to keep being financially responsible for the...

Check engine light has been on and white smoke coming from exhaust and engine Been in for recall repairs several times. Steering wheel feels unstable when driving Suspension is unreliable. This is a very dangerous vehicle to be driving and needs to be recalled for these Known issues.

I took my Ford Edge in as the engine was making a loud rattling noise, i was told i had a cracked Flex plate and Ford will only cover half. I was NEVER notified of this recall and now i am in charge of paying 50% of a SAFETY issue because of Ford's mistake. I am now not able to drive my car advised by the mechanic because of this safety issue. This is a program by Ford and should be a recall. I should not be stuck paying 50% for something Ford messed up and am now not able to drive my vehicle as it was deemed unsafe. I also should not be paying 50% of something because Ford never legally notified me.

I bought my 2017 ford edge titanium last year back in dec of 2023. Well she had about 124k miles on it when i got it. Well theres almost 170 k miles on it now and i been very thorough with my maintenance. Transmission fluid, spark plus etc. Well im workin in tulsa one night and drop someone off and begin to hear this rattle noise. Well im an 1hr 30 mins away from hime so im prayin that i get back hime safely. Well i make it back. I take it to my mechanic and he said it sounds like your flex plate is bad or cracked. Well my understanding is other 2017 ford edges with my 2.0 engine and 6f35 transmission has a torque converter stud bolts weld problem recall. Apparently thats what could be causing my flex plate to crack all of a sudden. Just the only...

Brought car with 54k miles. Went to dealer 1 month before warranty ended. I was told there were specific problems which I fixed. I later went back a few months later and was told it’s the battery. The Check engine light came back on a month later. I was told Coolant is leaking into the engine requiring you to need new engine. It’s dangerous because car won’t go over 20 mph. Even if you push gas you can’t go faster. Smoke coming out of exhaust. Smell is toxic. There is no explanation as to why this happens.

The contact owns a 2017 Ford Edge. The contact stated that upon depression of the brake pedal, an abnormal banging noise emitted from the vehicle without warning. The vehicle then began to hesitate upon depression of the accelerator pedal as fellow motorists assisted the contact by pushing the vehicle up an incline and into a parking lot. While in the parking lot, the contact restarted the vehicle and placed into reverse(R); however, the vehicle moved forward while in reverse(R). The contact restarted the vehicle for a second time and vehicle resumed normal operation. The contact was able to drive the vehicle to the residence. The dealer was notified of the failure and informed the contact that there were no recalls or warranties on the vehicle. The contact was then referred to the manufacturer who also offered no assistance. The vehicle had yet to be repaired. The failure mileage was approximately...

1. The flex plate cracked, damaging the torque converter and its bolts as well as the transmission pump. Basically, the transmission failed. The car is available for inspection at the dealership repair department. 2. The car suddenly stopped while turning onto a busy road putting other drivers and my passenger in danger. 3. Problem confirmed by dealer repair department. 4. The Ford service department located the problem when they diagnosed it. 5. No warning light. Check engine came on when car stopped while entering a busy intersection but turned off when I restarted the car. No flashing check engine or other warning lights came on when the vehicle started showing some hesitation when switching gear and then began making increasing rattling and revving noises shortly thereafter.

The contact owns a 2017 Ford Edge. The contact stated while driving at approximately 55 MPH, there was an abnormal sound coming from the inside of the vehicle and the transmission was unintentionally downshifting. No warning light was illuminated. The VIN was not included in NHTSA Campaign Number: 18V390000 (Power Train). The vehicle was taken to an independent mechanic where it was diagnosed that the Flex Wheel was cracked and needed to be replaced along with several other unknown parts. The vehicle was repaired. The manufacturer was notified of the failure and confirmed that the VIN was not included in the recall. The failure mileage was approximately 52,000.

2.0 eco boost motor. Intrusion of coolant into the 1st and 2nd cylinder. Superior warranty and Ford company refuse to take any responsibility of this issue. It is a known issue and it has cost me $6624 and it is hard enough to have to buy 2nd hand car but 3 days after this issue arises. As is vehicle. Ford should be liable. 111k miles at time of repair. Started as fuel issues per Starks where bought car to spark plugs and coils to motor and fly wheel.

My 2017 Ford engine had a catastophic failure and required replacement. Sequence of events: January 8 2024, Check Engine light came on and at 99350, the spark plugs were replaced to correct . March 12 2024, Check Engine light came on again at 100900, the coils were replaced to correct. March 19 2024, Catastropic Engine light came while driving on interstate 75, the engine block cracked and was replaced. While replacing the engine it was noted that the Power Take Off Asy-s was also defective and needed replacement. As things progressed it was learned that Ford knew of an engine design failure but did not issue a recall. Fortunately the interste highway engine failure did not cause an accidentbut easily could have. I am currently asking Ford for reimbursement of the enging and Asy-s.

A check engine light appeared after a couple rough idle starts. I took it in to have the code read and it was a Cylinder 2 misfire. It was explained that it was not a big deal, just needed to replace spark plugs. I replaced spark plugs (car has 65K miles), picked the car back and the problem still existed. Took it back in with the same check engine code of Cylinder 2 misfire, this time the replaced a ignition coil. Picked it up and still had the same issue, and I took it back and they replaced the fuel injector. After the fuel injector was replaced, 2 days later I was driving it home still having the same exact issues of when I originally took it in rough, misfiring start the car over heated. I shut the car off and seen that I had zero coolant. I put coolant...

No warrants of issues when it happened was driving back home when my car started smoking then it drove for a little bit and then it would shoot up to gear 4 then back down and then it stopped.

My edge has been experiencing flex plate issues since 106,000 miles. It’s considered a CSP through ford there is a recall but my specific car “isn’t affected” this needs to be recalled so I can get it fixed. If this cracks all the way it could cause a fatal accident and there would be law suits. This is a huge safety concern, and needs to be pushed further as my car has the same type of flex plate as the other edges that have been recalled.

The contact owns a 2017 Ford Edge. The contact stated while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The vehicle was taken to an independent mechanic; however, the failure could not be duplicated. The contact stated that the transmission fluid was flushed and refilled. The vehicle was not repaired. Additionally, the contact stated that the transmission was recently replaced. The manufacturer was made aware of the failure and a case was filed. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 70,000.

Transmission started slipping in and out of gears and jerking in the middle of traffic, had happened multiple times. Have done research and seems it is happening to a lot of people.

My 2017 Ford Edge has a 2.0 ecoboost engine with a known defect problem. Antifreeze is leaking into the cylinder which could cause it to overheat and a potential fire. It has been checked at two separate FORD dealerships, and they both confirm the same issue. The yellow multi dash lamp has gone on and stayed on since the incident occurred. The first incident was on 4-3-2024.

The contact owns a 2017 Ford Edge. The contact stated while starting the vehicle he noticed a loud knocking noise coming from the vehicle. There was no warning light illuminated. The vehicle was taken to the dealer where it diagnosed as a failure with torque converter. Additionally, the flex plate was cracked. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The manufacture was made aware of the failure and the contact was advised to contact the NHSTA Hotline for further assistance. The failure mileage was approximately 140,000.

The contact owns a 2017 Ford Edge. The contact received notification of NHTSA Campaign Number: 22V413000 (Power Train) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2017 Ford Escape. The contact stated that while driving at an undisclosed speed, the brake pedal was depressed, and the vehicle started shaking. The vehicle was taken to an independent mechanic where it was diagnosed with a failed torque converter. The vehicle was not repaired. The contact was informed of NHTSA Campaign Number: 17V427000 (Power Train) however, the VIN was not included in the recall. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 85,000.

Failed flex plate on ford edge not covered by ford. Customer satisfaction program does not cover due to mileage even though our vehicle was over the mileage threshold prior to ford sending out the notice.

The contact owns a 2017 Ford Edge. The contact stated while driving approximately 45 MPH and depressing the accelerator pedal, the vehicle failed to accelerate as intended and the vehicle was shuddering. The contact stated there was an abnormal sound coming from the hood of the vehicle. No warning lights were illuminated. The vehicle was taken to a local dealer where it was diagnosed that the flex plate needed to be replaced. The vehicle was repaired but was taken back after several days for repairs due to the failure reoccurring. The local dealer diagnosed that the transmission needed to be replaced due to metal shavings being discovered. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline. The failure mileage was approximately 76,061.

The contact owns a 2017 Ford Edge. The contact stated while driving approximately 10 MPH, the vehicle was shuddering. The contact stated that the failure occurred while at a complete stop and depressing the brake pedal. Two unknown warning lights were illuminated. The vehicle was taken to the dealer, where it was diagnosed with a faulty torque converter. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Numbers: 17V427000 (Power Train) and 18V390000 (Power Train); however, the VIN was not included. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 77,000.

We have a 2017 ford edge. Ford has a recall of flexplate on June 23. I called the dealership that sold us the car. I was told not to do anything unless it acts up. At 127,000 miles, it happened. It was rattling and would die at idle speed. Ford won't cover it because car has miles over. My concern is that I called the dealership and they told us not to do anything. We would on a slanted off ramp when it happened. It would die when we put it in park so we had to shift it to neutral when sitting. Could have been very dangerous because there was a lot of cars behind us.

The engine is malfunctioning. Yes, the vehicle is available for inspection upon request. The engine could fail, loss of power, if while passing a vehicle on 2 lane highway a major loss of coolant, overheating due to loss of coolant. Result could be major damage to engine and or fire or both resulting in an accident . The problem has been confirmed by both a Ford dealership and an independent service center. The vehicle engine has been inspected by a Ford dealership in Jacksonville Fl. The engine warning light has come on several times since late 2022 or early 2023. This is when it 1st appeared. 2 dates are significant here: 3/28/23 an engine diagnostic completed due to engine light on, a slight mist detected into cylinder one. 2/19/24 another engine diagnostic completed at Autonation Ford in Jacksonville FL. Confirmed to me by telephone conversation that coolant is leaking into...

Check engine light came on so I made an appointment and drove the vehicle to Peoria Ford. They said CODE P0302 IN PCM, FOUND TSB FOR CONCERN [XXX], PRESSURE TEST COOLING SYSTEM FOUND COOLANT LEAKING FROM CYLINDER 2, RECOMMEND ADDRESS TSB AND RETEST This could cause a misfire, overheat, or vehicle to catch fire. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2017 Ford Edge. The contact stated when the vehicle was started, there was an abnormal rattling sound heard. There was no warning light illuminated. The contact was able to continue driving. The vehicle was taken to the dealer, where it was diagnosed that the flex plate had failed and needed to be replaced. The dealer informed the contact that the vehicle could not be repaired under Ford Campaign Number: 22N12 because the vehicle had exceeded the mileage limitation. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 106,000.

I have a 2017 Ford Edge with a 2.0 Ecoboost motor that was recently diagnosed (by Ford) as needing a new engine due to Coolant Intrusion into cylinder #4. The car has only 57,000 miles and is said to have a known manufacturing defect that causes this. Fortunately I reported this issue to the dealer before it got too severe; however I've been told that the car can catch on fire due to overheating or stop altogether on the freeway because of this issue. From what I've also read Ford has numerous cars equipped with this engine and have thousands of complaints regarding it, though they refuse to do anything to remedy the situation. I therefore would like to report the situation to the NHTSA out of an abundance of caution for myself, family, and other motorists that could be impacted by this.

Transmission,coolant infusion to engine Emissions, long block torqu converter failed even though i had multiple appointments to have this and the other recalls done they always canceled the appointments due to lack of parts or they were backed up in the service department. I had the majority of all (the works) oil changes done at the dealership unless they were weeks out, I complained of engine running hot and knocking sounds back in 2021, needed to be jumped every few months 2022 I was always told this was normal for a edge ecoboost with the cold weather package, they did check the battery which was fine, when the engine light came on I took it right in only to be told to make a appointment, soon after I started to lose power going up sm hills, I was told I needed new tires after this oil change and I even...

Twice this weekend, when I parking on a steep driveway, I put the shift lever into the park position, I turned off the vehicle and began to exit the vehicle. When I released my foot pressure on the brake pedal, the Ford Edge began to roll backward. I had to reapply pressure to the brake pedal and then engage the emergency brake to stop the vehicle from rolling. I understand that in June 2022 Ford issued a recall for almost 3 million vehicles including 509K Ford Edge models (between the years of 2015 - 2018), however my vin number was not included in the recall - [XXX] . - Yes, my safety and the safety of others was put at risk. - I am waiting to hear back from the dealership to schedule an appointment - No one has inspected the vehicle components yet (waiting to hear back from dealership...

Transmission developed a very hard first to second shift and drive to reverse sounded like the transmission had fallen out of the car. I have Fords blue oval warranty and my car has been at the dealer for 6 weeks now. I was only provided a loaner for 10 days.

The contact owns a 2017 Ford Edge. The contact stated while driving 60 MPH, the vehicle was sputtering and jerking. There was no warning light illuminated. The contact stated that she decelerated and drove to the residence. The contact stated that the failure recurred while her husband was driving. The vehicle was taken to the dealer, where it was test-driven. The dealer diagnosed that the torque converter was falling apart inside the transmission, which was contaminating the transmission. The dealer informed the contact that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 112,000.

The contact owns a 2017 Ford Edge. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to an independent mechanic, who determined that the spark plug in cylinder #3 was fractured. The vehicle was repaired, but the failure reoccurred. The vehicle was taken back to the independent mechanic, who diagnosed a general engine failure. The contact was informed that the engine needed to be replaced. The vehicle was repaired, but the failure reoccurred. The vehicle was taken back to the independent mechanic, who diagnosed a failure with the flywheel. The vehicle was not repaired. After investigating the failure, the contact related it to Customer Satisfaction Program: 21N12. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 90,000.

The contact owns a 2017 Ford Edge. The contact stated that while driving at an undisclosed speed, she heard a rattling sound coming from under the hood of the vehicle. The vehicle was then taken to the dealer where it was diagnosed that the flex plate had cracked and needed to be replaced. The contact stated that she received notice of Customer Satisfaction Program: 22N122. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was informed that mileage had exceeded the mileage for coverage and then advised to contact the NHTSA Hotline for assistance. The failure mileage was 131,636.

The contact owns a 2017 Ford Edge. The contact stated that the check engine warning light was illuminated on the instrument panel. The vehicle was taken to an independent mechanic who retrieved a DTC code for a torque converter failure. The mechanic informed the contact of NHTSA Campaign Number: 18V390000 (Power Train) which the mechanic linked to the failure and referred the contact to the dealer for assistance. The dealer and the manufacturer were notified of the failure and the contact was informed that the VIN was not included in the recall. The contact was referred to the NHTSA Hotline for assistance. The vehicle was not repaired. The failure mileage was approximately 85,000.

Car started misfiring due to coolant intrusion in cylinder 2. Had to immediately pull over to side of highway during rush hour traffic. Car is just outside manufacturer power train warranty. This is a known issue by Ford, the dealer community, service contract providers and independent mechanics. We purchased this car used that was serviced at dealers to now find out that this engine has known issues and are subject to a $12k long block replacement. [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

******* DELETE VOQ ******* THIS COMPLAINT IS BEING MARKED FOR DELETION BECAUSE IT IS REQUESTED BY THE CONSUMER THAT THEY WISH TO HAVE IT REMOVED. DJR ******* DELETE VOQ *******

I recently bought a 2017 Ford Edge back May 2022, my flex plate broke at 121,000 miles and the manufacturer will not cover it after 120,000 at all. I see this is an issue with many of these Ford edges. They are saying it’s a “customer satisfaction program” not a recall. I don’t understand why not, when it is in fact, a safety issue and the flex plate was a recall before back in 2018 for this same model vehicle. This caused my whole transmission to go due to this issue within an hour of hearing rattling then metal grinding and now it’s in a shop not drivable, I thankfully got home and put my car in park in my driveway and then my car wouldn’t move.

Vehicle has a knocking noise and struggles to start up and when it does it shakes. When driving the vehicle it can lose power to the wheels. In one instance I was driving on the highway around 75 mph when it suddenly lost power and could not go about 35 mph. Now the vehicle will not start at all.