NHTSA Complaint #11634369 — 2017 FORD EDGE

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number	11634369
Vehicle	2017 FORD EDGE
Component	UNKNOWN OR OTHER
Date of Incident	December 20, 2024
Date Filed	January 6, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WI

Consumer Description

I took my Ford Edge in as the engine was making a loud rattling noise, i was told i had a cracked Flex plate and Ford will only cover half. I was NEVER notified of this recall and now i am in charge of paying 50% of a SAFETY issue because of Ford's mistake. I am now not able to drive my car advised by the mechanic because of this safety issue. This is a program by Ford and should be a recall. I should not be stuck paying 50% for something Ford messed up and am now not able to drive my vehicle as it was deemed unsafe. I also should not be paying 50% of something because Ford never legally notified me.

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