NHTSA Complaint #11712453 — 2017 FORD EDGE
SERVICE BRAKES issue reported to NHTSA
Complaint Details
| ODI Number | 11712453 |
| Vehicle | 2017 FORD EDGE |
| Component | SERVICE BRAKES |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | GA |
Consumer Description
at this point, I have been told to come in for a diagnostic check (my time off from work), but no parts and cannot fix it if the brake hose is leaking, my rear view camera is acting up at least on a weekly basis, can be at times more often then that, and they do not have the parts, also Ford is NOT making the parts at this time per warrentary employee at the dealership. ???? so consumer safety with FORD is - do not care about customer safety? i have to stop and take time for a diagnostic check, to be told yes or no if yes nothing can be done, if no let's say in a week it start to leak, again the parts are no being made at this time my recall letter is from 9/1/2025 over 5 months almost half a year and parts are not being made??? INCREASE IN STOPPING DISTANCE INCREASES THE RISK OF A CRASH. i thought customer safety was to protect from physical harm, Ford is not doing this so now , was i sold a lemon that cannot be fixed? try backing up from the driveway into the cudelsac and viewing for kids, and pets then all of a sudden camera jumps to moving lines and scares the crap out of you making you jump (while driving) please assist me understanding why part are not being made for these Ford Edges i know i am NOT the only Ford Edge on the road i see them when i am on the road. Can we PLEASE ensure not just drivers of the Ford Edge safety the to potential damage and injuries to the other vehicle or pedestrian that could be hit by these recall Ford Edges with NO repairs in site or parts being made
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