NHTSA Complaint #11709226 — 2017 FORD EDGE

I am reporting that my 2017 Ford Edge's rear driver-side brake line was leaking so badly today that my brakes did not function. My brake pedal went to the floor! Thankfully I was near my home and able to get to my driveway and I could pump my pedal enough to stop my vehicle! It is very concerning that Ford knew of this issue and sent the recall letter back in September but has yet to correct this extreme safety hazard for people. Now I am home, unable to get to my office for work and/or my appointments. The first ability for Ford to service my vehicle is this Friday -- so that's today, Wed, Thurs and Friday w/o being able to drive at all. I have to pay $136 to get my vehicle towed over to the Ford dealership and now I'll be paying who know what for my vehicle to get fixed. This same dealership just recently performed maintenance on my back brakes within the last few months and no one there said anything to me to indicate there was any issue with my brake lines. I have the recall notice at home for this issue, and the first they said to me when I called was that Ford had still NOT provided parts to fix this. I consider this a real emergency and I would just say again that I am thankful to God I was close to home, decided to take my dogs down to the Katy Trail close to my house for a walk and only had to drive a slow rate of speed and short distance to come back home w/ minimal traffic on the road. I normally drive a two lane black top to work for about 30 minutes and I am sure this issue would have caused a terrible accident if I had needed to drive to my office this morning. I CERTAINLY HOPE THAT FORD MOTOR COMPANY PLANS TO REIMBURSE ME FOR THIS REPAIR AND TOWING. MY SERVICE DATE IS THIS FRIDAY, JANUARY 9 AT CHRIS AUFFENBURG FORD / LINCOLN IN WASHINGTON, MISSOURI.