NHTSA Complaint #11592402 — 2017 FORD EDGE
POWER TRAIN issue reported to NHTSA
Complaint Details
| ODI Number | 11592402 |
| Vehicle | 2017 FORD EDGE |
| Component | POWER TRAIN |
| Date of Incident | |
| Date Filed | |
| Mileage | 140,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | VA |
Consumer Description
The contact owns a 2017 Ford Edge. The contact stated while starting the vehicle he noticed a loud knocking noise coming from the vehicle. There was no warning light illuminated. The vehicle was taken to the dealer where it diagnosed as a failure with torque converter. Additionally, the flex plate was cracked. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The manufacture was made aware of the failure and the contact was advised to contact the NHSTA Hotline for further assistance. The failure mileage was approximately 140,000.
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