2017 FORD EDGE Power Train Problems

So the car has a code p0302 coolant is leaking in cylinder #2 which is causing the car to run rough and overheat because of coolant loss and from what I understand can eventually cause a engine fire I’ve taken it to a shop to find this out but it hasn’t been inspected by the manufacturer police or insurance representatives the check engine light has been intermittently coming on and going back off until one day it just stayed on

My 2007 Ford Edge / 2.0 Ecoboost engine model (with only 69,000+ miles) had a distinct unsettling shake upon starting, and would occur occasionally during regular driving - causing Check Engine light to appear. Ford dealership inspected and verified that "coolant leaked into the 3rd cylinder - causing a crack in the engine - and only remedy is a total engine replacement." Obviously now an unsafe vehicle to drive. Upon my research / lengthy investigation, I found hundreds of similar failures with this model (to include 2015-2018 Ford Edges with 2.0 Ecoboost engine). Models with this engine version will eventually fail - usually around the 70,000 mile average landmark (which is ironically slightly out of from Ford's 60,000 warranty coverage - rendering this "not covered" by Ford) - and Ford has apparently known this for years. Ford's choices / options offered to me (and upon reading, hundreds of others) center...

Engine and combustion chambers cylinder 2 and 3, yes it's available for inspection Sudden overheat and engine failure on road can lead to a serious accidents, also with coolant being leaked in to the combustion chamber could lead to explosions or implosions with the pressure conditions, also there was lot of white, blue smoke outside which was unbreathable Yes, coolant leakage to the combustion chamber is observed by a independent service center No, not at the moment, however this was observed in many 2015-2018 Ford Edge models according to the manufacturer and also said by the independent service center They appeared with the failure but not prior to the failure

The contact owns a 2017 Ford Edge. The contact stated while attempting to start the vehicle, the vehicle failed to start. The contact stated that the vehicle started after pressing the Push to Start button several times and depressing the accelerator pedal simultaneously. Additionally, the contact stated that the vehicle made an abnormal rattling sound while driving. The contact stated that the rattling sound became louder when the vehicle was idling. The contact also stated that the check engine warning light was illuminated. The vehicle was taken to the dealer and the contact was informed that the failure could be related to Customer Satisfaction Campaign: 22N12; however, the vehicle was not diagnosed nor repaired. The manufacturer was notified of the failure and advised the contact that 50% of the cost for the repair would be covered. The failure mileage was approximately 95,000.

Vehicle engine runs extremely rough and shakes the vehicle after starting the engine. White exhaust smoke is also observed and coolant levels are steadily dropping over time. A pungent unpleasant odor is present near the exhaust as well. Vehicle has been experiencing this issue since June 2022 and has progressively gotten worse. The check engine light was illuminated so a OBD-II code reader was utilized on July 2, 2022. The diagnostic codes P0300, P0301, P0302, P0303, P0316, P1026, and P1285 were found. I have reason to believe that it is related to the issues related to the technical service bulletin (TSB) 22-2229. I am concerned about safety regarding this issue. My immediate concern falls on the poisonous gases produced when the engine is burning coolant putting the driver and others near the vehicle at risk. In addition, the vehicle is unreliable and the issue may cause other parts of the...

bought a 2017 ford edge 3 months later (2.0 engine) my car starts to overheat, white smoke. I Have it taken in to be looked at to get a bill for 8500 if i want it fixed. The car was also not safteyed. Ford has known issues with this just trying to bring awarness so many people having to go without a car for trusting ford and they are not fixing this issue with there 2.0 eco engines

Vehicle had coolant intrusion issue. Vehicle is out of factory warranty and is not covered under extended warranty. Said vehicle was purchased used but within 5 months the head gasket failed (a known Issue). now purchaser is being quoted a $7200 repair bill on a known defective product.

Under acceleration the vehicle will sometimes enter into limp mode. Vehicle will violently brake and come to a halt and the driver can only accelerate up to +/-5MPH to be able to pull off to the side of the road. The deceleration when this happens is sudden and violent. During this event the steering wheel is difficult to turn. ALL dash warning and fault lights flash during the malfunction. You have to pull over, shut the vehicle off, and then restart. This has happened with our two kids in the vehicle while merging onto a freeway. I have brought it to Ford 4 times. The first time they said a harness was loose and they fixed it. Other times they blamed my use of a narrower diameter winter tire, but it happens with the stock wheels as well. The malfunction continues to happen. They have not been able to duplicate...

Vehicle had the transmission flywheel (flexplate) crack and fail on 07/24/2020 which resulted in having the flywheel replaced at 86,191 miles for the cost of $1,588.73. This resulted in a dangerous situation as it happened at night, on the highway in the mountains of GA. Vehicle again had the flywheel (flexplate) crack on 05/08/2023 at 128,515 miles and is being quoted $2,804.67 for replacement and repair. On August 26, 2022 a Customer Satisfaction Program 22N12 was issued by Ford for this problem. I never received a copy of this letter. Ford admits this is a problem, and my vehicle was included in this program and confirmed by VIN. The program covers 100% repairs up to 100,000 miles and 50% between 100,000-120,000 miles. My vehicle as over the 120,000 miles and I was told there would be no coverage for the repairs. My complaint is the fact I have paid for...

Got diagnosed with needing rear differential work $5k right after extended warranty was up, I proudly maintain my car well and in timely fashion. The vehicle is now unable to turn and reverse without sounding like something is breaking; this is two months after diagnosis. Spoke with ford quick lane rep who stated a lot of the Ford vehicle’s differential have been going up. Such a expensive important mechanical power train issues shouldn’t be a issue so soon in the life of a vehicle; this appear it needs to be a recall or something done for the thousands of people that have this issue.

A check engine light came on in our 2017 Ford Edge 2.0L engine and the engine would shake when turning the car on. After taking it to the dealership, the car had two codes that came up: 0316 and 0302. After inspecting the car further, the diagnosis was that it was a blown head gasket. The car has 34,000 miles, and this issue should not happen this early. After some research, we learned that Ford Edge with our 2.0L engine, years 2016-2018, keep having this engine issue. Our understanding is this is a known issue due to the block design and the head gasket seal not being sized large enough. This problem was reproduced by the dealership and the recommendation is to replace the entire engine with a new 2.0L produced after 2018 when Ford redesigned the engine addressing the problem. The online community is complaining of having to deal...

My engine has coolant intrusion, which makes the car more at risk for engine failure or can start on fire and the only way to fix is a whole new engine replacement. This vehicle only has 56,800 miles and ford isn’t willing to replace engine because it’s met its 5 year warranty period but has not meet the 60,000 warranty period. I use this vehicle to travel with my family and just thinking it could start on fire any time do to an engineer flaw is ridiculous. This vehicle poses safety concerns for many families and I hope you guys hold the manufacturer responsible for these issues.

The contact's daughter owns a 2017 Ford Edge. The contact stated that while his daughter was driving at an undisclosed speed, the vehicle stalled. The vehicle was taken to the dealer, where it was diagnosed that the torque converter and bolts needed to be replaced. The vehicle was not yet repaired and remained at the dealer. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The contact related the failure to NHTSA Campaign Number: 17V427000 (Power Train) however, the VIN was not included in the recall. The failure mileage was 88,317.

Due to faulting welding in the torque converter, the transmission failed and the car would shudder and disengage while driving. This problem was associated with a separate recall for the identical year, make and model vehicle where the torque converter failed and Ford Edge's from July 2017 to March 2018 were recalled: https://www.motorsafety.org/ford-recalls-vehicles-with-defective-torque-converters/ This vehicle was purchased in March 2017, so the recall should apply to earlier vehicles as this is a clear and present danger. A serious accident could result from the torque converter failing while the car is driving. Additionally, Ford refused to compensate me for my out of pocket repair costs. I strongly urge the NHTSA to expand the recall and reduce a serious hazard to owners of earlier models.

On 08/17/22 I took my car into Bill Collins because there was a loss of coolant, and my SUV was acting up. It was jerking randomly. At the time the SUV was noted to have 63,860 miles. Dealership fixed recalls on vehicle and did a pressure test and said there was a water pump leak. Replaced water pump and gasket. Check engine light remained on and when asked dealership about it they said in order to get the check engine light off it would have to go to another part of the dealership, and we would be charged another $99 diagnostic fee. On 11/21/22 SUV was taken back to Bill Collins because it was still doing the same thing. This time you could also hear water moving/draining from behind the dash and the check engine light was still on. Dealership fixed another recall showing on vehicle and said that the...

2017 Ford Edge Coolant Leaking into Cylinder(s) Dealership unable to schedule appointment for four months. Vehicle unsafe to drive due to possible engine failure Estimate to repair, per 3rd party mechanic is $10,000 (Ford Tech confirmed) Power Train Warranty is 60,000. Problem occurred at 69,000 miles. Research indicates this is a common problem with this and other Ford vehicles, with Class Action Law Suits in several states. However, it is not covered under a recall at this time.

The contact owns a 2017 Ford Edge. The contact stated when he started the vehicle, the gear shifted to drive without any warning causing the vehicle to crash into the fence and the neighbor's porch, causing damages front end of the vehicle and under the vehicle. The contact was able to stop the vehicle. No one was injured and no police report was filed. The vehicle was taken to the dealer, and they stated that the vehicle was experiencing a similar failure as recall NHTSA Campaign Number: 22V413000 (Power Train) but the vehicle was already serviced under that recall and the failure reoccurred. The manufacturer was not contacted. The failure mileage was 28,000.

My Ford Edge SE Flex plate broke while on the highway I was rapidly slowing down and could not get over cause of cars passing me on the right and left causing the vehicle behind me to almost rear ending me. I had it towed to the Ford dealership and he has confirmed it is the flex plate that broke. There was a rattling sound approximately a week prior to it breaking I had an appointment with the dealership the same day it broke and got towed in.

The contact owns a 2017 Ford Edge. The contact received notification of NHTSA Campaign Number: 22V413000 (Power Train) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Own a 2017 Ford Edge 2.0L Ecoboost engine with 68,000 miles. Check engine light came on so took it to a local mechanic who replaced the spark plugs, coils, evap sensors, and cam shaft position sensor. The code was stating a misfire in the #2 cylinder. Less than a week later the light came back on and got an engine overheating warning. Added coolant and then had to add more coolant a few days later with no evidence of a coolant leak. When starting the vehicle or accelerate from a stop would notice a liquid swooshing sound. Also when starting the vehicle it would tremble and run ruff for a minute or two. There would be a lot of white smoke coming from the exhaust pipe with a bad oder that would eventually dissipate after diving a few miles. Finally drove the car to work and when I went to...

The contact owns a 2017 Ford Edge. The contact received notification of NHTSA Campaign Number: 22V413000 (Power Train) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2017 Ford Edge. The contact received notification of NHTSA Campaign Number: 22V413000 (Power Train) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

We currently have a 2017 Ford Edge with an Ecoboost 2.0 engine at our local Ford dealership. It began running poorly and the check engine light came on. Shortly after, it worsened with a whistling noise and more obvious cylinder misfiring. The codes for the engine light were P0303 and P0316, and was diagnosed with coolant in the cylinder. Per the service department at the dealership, this falls under Technical Service Bulletin 19-2346, with the only repair being complete engine replacement. At the time of this submission, it has been at the dealership for 12 weeks. We currently have no ETA on backordered parts to complete the repair, and will owe $4,300 for the repair when completed (originally over $11,000 quote). I would also like to reference Ford's Customer Satisfaction Program (CSP) #21N12. This CSP offers free repair to many Ecoboost 1.5L engines that have had the identical diagnosis. The...

The contact owns a 2017 Ford Edge. The contact stated while his wife was driving at an undisclosed speed and making a left turn into a parking lot, the vehicle stopped inadvertently with the engine still running. The accelerator pedal was depressed but the vehicle failed to respond. The contact's wife was able to park in a parking space. There was no warning light illuminated. The tow truck company was contacted and attempted to reverse the vehicle onto the flatbed; however, the vehicle failed to respond. The vehicle was pushed onto the flatbed and towed to the dealer. The dealer diagnosed that the torque converter had failed and needed to be replaced; however, the part to repair the vehicle was not available. The vehicle was not repaired. The contact associated the failure with NHTSA Campaign Number: 18V390000 (Power Train) however, the VIN was not included. The manufacturer was notified of...

The contact called on behalf of the owner of a 2017 Ford Edge. The contact indicated that the owner of the vehicle reported that after the exiting the vehicle with the engine idling, the vehicle suddenly drove in reverse and crashed into the interior wall of the garage and a tree. No injuries were reported and no police report was filed. The vehicle was later towed to the repair facility to repair the body damage only. The cause of the failure was not determined. The local dealer and manufacturer were not notified of the failure. The failure mileage was 32,000.

The contact's wife owns a 2017 Ford Edge. The contact's wife received notification of NHTSA Campaign Number: 22V413000 (Power Train) however, the part to do the recall repair was not yet available. The contact stated that while shifting the gear shifter from second to third gear, the vehicle lunged forward. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 105,000. VIN tool confirms parts not available.

[XXX] Recall ON YOUR VEHICLE, IT MAY BE POSSIBLE THE TRANSMISSION SHIFTER CABLE BUSHING IS DAMAGED OR MISSING. my car can't be used for ride-sharing, which is how I pay for the car. I've been informed that my vehicle has an open safety recall due to recall, which prohibits me from sharing on ride-sharing platforms. This is causing me financial hardship. Also, if it's unsafe for ride-sharing, it's unsafe for my family and me to ride in. I was informed to visit the NHTSA website to search vehicle VIN for safety recalls. The local dealership cannot fix my car for there are no solutions. I need to find a fix so I can resume working and making payments. If not I need to sell this car or return the car to Ford. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

The contact owns a 2017 Ford Edge. The contact stated that after exiting the vehicle, the vehicle inadvertently reversed. The vehicle rolled into the embankment across the street and stopped. The contact got into the vehicle and drove back to the residence. There were no warning lights illuminated. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The contact stated that the failure was related to NHTSA Campaign Number: 22V413000 (Power Train). The approximate failure mileage was 25,200.

Engine coolant getting into cylinders with symptoms of coolant loss, white exhaust smoke, rough running engine, and engine light on. This leads to rapid loss of coolant. I need to refill the coolant at the end of each day of driving, creating a potential further engine damage and risk of fire. A Ford dealership inspected the vehicle and determined these facts to be the case. The repair they deemed necessary is a new long block -- on my vehicle of only 45,000 miles -- at a price of $8,500.

The contact owns a 2017 Ford Edge. The contact stated while accelerating, exhaust fumes were entering the cabin of the vehicle through the A/C vents. The contact stated that it was difficult to breathe inside the vehicle. The contact stated that the windows would be rolled down for better breathing while in the vehicle. The vehicle was taken to the dealer who replaced the truck led gasket and other unknown parts. The vehicle had not been repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 400.

The contact owns a 2017 Ford Edge. The contact stated while driving approximately 45 MPH and entering the highway, the vehicle was stopping and shifting. The check engine warning light was illuminated. The vehicle was taken to the local dealer and diagnosed with engine failure. The engine was replaced; however, the failure reoccurred. The contact then took the vehicle to another dealer who diagnosed another failure with the transmission. The manufacturer was not notified. The transmission was repaired; however, the failure reoccurred. The contact related the failure to NHTSA Campaign Number 22V413000 (Power Train). The approximate failure mileage was 96,000.

The contact owns a 2017 Ford Edge. The contact stated that while the vehicle was in the park position, the driver was exiting the vehicle with the door open when suddenly the vehicle rolled and the driver's side door struck the driver and knocked her down. The vehicle came to a stop on the street after rolling down the driveway and there was no crash. The contact sustained severe injuries to her leg and medical attention was provided. There were no warning indicator lights illuminated. There were no reported fire, air bag deployment crash, or police report filed. The contact received notification of NHTSA Campaign Number: 22V413000 (Power Train). However, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware...

My truck is only 5 years with 54,500 miles and the engine light came on. Code 302 came up. I spent 400 to change the spark plugs and the ignition coil #2. Light went off and came back on. Next the dealership said the Coolant is leaking into the cylinders and I would need a new engine. $10,000. Contact Ford because we can't help you. My warranty just ended 45 days ago. Now What!

Manufacturer Recall Number22S43 VEHICLE MOVES IN AN UNEXPECTED DIRECTION THE TRANSMISSION NOT BE IN THE PARK POSITION, EVEN THOUGH THE SHIFTER POSITION INDICATES THAT THE VEHICLE WAS SHIFTED TO PARK ALSO SHIFTER POSITION IN OTHER GEARS, BUT NOT MOVING THE TRANSMISSION INTO THE INTENDED GEAR POSITION AND THE VEHICLE MOVES IN UNEXPECTED DIRECTION INTERMITTENTLY OVER PAST YEAR ... MORE AND MORE SINCE 04/02/22

The contact owns a 2017 Ford Edge. The contact stated while driving 55 MPH up a hill, the flex plate fractured and the vehicle became undrivable. There was no warning light illuminated. The vehicle was towed to an independent mechanic to be diagnosed. The contact was informed that the flex plate needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was 87,581.

I was driving the car on May 15 of 2022 going up a hill lost power was towed to a facility and we found out that the flywheel was cracked

I believe the component that is causing the intermittent issue is the throttle body, however the issue is very hard to diagnose as it is very intermittent. There has been another case on the same engine (just a different year) that I have found online. While entering a highway on multiple occasions now, the vehicles engine entered a limp mode, and the entire dash had lit up with service messages. The Wrench, Check Engine, Service AdvanceTrac, Blindspot Monitoring, and many more lights were present. This is unsafe because in both situations I was unable to accelerate to get out of the way of oncoming traffic let alone safely pull my car to the side of the road. In one instance I had to pull off on the only shoulder I had just as I was entering a major highway and ended up being half in the lane of oncoming traffic...

The contact owns a 2017 Ford Edge. The contact stated that the vehicle would intermittently vibrate and shake without warning upon depression of the brake pedal. One day as she approached a stop light, the vehicle began to stall upon depression of brake pedal with the check engine light illuminated on the instrument panel. The contact's father was able to inspect the vehicle and diagnosed the vehicle with a defective torque converter. Upon investigation, her father then discovered NHTSA Campaign Number: 18V390000 (Power Train) which he linked to her failure. The manufacturer was notified and informed her that there were no recalls on the vehicle. The vehicle had yet to be repaired. The failure mileage was approximately 123,000.

A warning lamp for the power train came on while traveling on the highway (Wrench indicator). We stopped to check the owners manual for the meaning of the wrench indicator. After seeing it was for the power train, we started back up and headed towards Edgefield (where we live) and get to the closest Ford dealer. After starting the vehicle back up, the warning lamp was no longer lit. While accelerating to highway speeds entering the highway, the engine flex plate gave out and all power from the engine was lost. The vehicle still kept power to the electrical systems (Power steering, A/C, lights, etc.) but no power was being pushed to the wheels. Had the incident happened at full highway speeds, it is unknown what damage could have occurred. This is the assumption from myself due to the symptoms provided from the vehicle at the halt. Symptoms include: Grinding/Rattling...

The contact owns a 2017 Ford Edge. The contact stated that while the vehicle was idle, he heard abnormal knocking and ticking sounds coming from the engine. There was no warning light illuminated. The dealer was notified of the failure and advised the contact that the vehicle could not be repaired under NHTSA Campaign Number: 17V427000 (Power Train) because the VIN was not included in the recall. The manufacturer was notified of the failure and referred the contact to NHTSA for assistance. The vehicle was not diagnosed or repaired. The failure mileage was approximately 101,000.

The contact owns a 2017 Ford Edge. The contact stated upon starting her vehicle, a loud rattling noise would emit from the engine without warning. The contact had taken the vehicle to a dealer where they diagnosed the vehicle with a cracked flex plate. The contact was informed that the flywheel, flex plate, torque converter, and nuts and bolts all needed to be replaced. Upon investigation, the contact discovered NHTSA Campaign Number: 18V390000 (Power Train) which she linked to the failure. The manufacturer was notified, and a case was filed. The vehicle had yet to be repaired. The failure mileage was approximately 89,000.

head gasket engineering defect - failed. - coolant leaking in cylinder - engine cracked - only 67,000 miles - was under warranty on years but over on mileage by 7,000 - refused to assist with cost of replacing engine - out of pocket cost close to 11,000 - 2,000 (recouped 1500) was for diagnosis from local garage and 9,000 for engine at Ford Dealership. No assistance with rental car, as well. Replacing engine lead time is 3 months! This is the only vehicle in household. Ford is aware of the engineering defect - has recently revised engineering to correct - a recall should be performed on cars from 2016 thru 2018 with Ford. The consumer should NOT be responsible for an engineering defect. These problems can surface as quick as 20,000 miles. Again! Coolant leak in cylinder destroyed the engine. Where are the Technical Service Bulletins on these vehicles!!? Prestine...

The contact owns a 2017 Ford Edge. The contact’s wife stated that while reversing out of a parking spot, the vehicle began to violently shake. The contact stated no warning light was illuminated. The vehicle was taken to a local dealer where it was diagnosed with needing the transmission replaced. The vehicle was repaired. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 18V390000 (Power Train) however, the VIN was not included. The manufacturer was informed of the failure and confirmed that the vehicle was not under recall. The failure mileage was approximately 80,000.

The rear differential completely blew apart while driving. According to our mechanic, this was a complete malfunction of the vehicle which only has 69,000 miles on it.

On Monday August 30th 2021 while driving the warning light stating that the engine was overheating came on. The engine was stopped and coolant level was checked and shown to be low within the engine. Coolant was refilled and the engine seemed to stabilize. On September 3rd 2021 the same overheating censor came on again and the car was taken to a licensed Ford dealer for emergency maintenance. On September 7th 2021 the repair shop called and reported that the issue was a leak in the cylinder for the coolant in the engine and that the entire engine would have to be replaced. The cost of the repair was quoted as $7636 plus tax. The car is only just over 62,000 miles with the warranty period having ended at 60,000 miles.

THE 3RD CYLINDER MANUFACTURE MALFUNCTION CAUSING COOLANT TO LEAK INTO THE ENGINE AND REQUIRING A REPLACEMENT OF THE LONG BLOCK ENGINE. THERE IS CURRENTLY A TSB BUT NO RECALL. PLEASE SEE FORD TSB 19-2208. MY CHECK ENGINE LIGHT COMES ON AND THE CODE IS TO REPLACE THE 3 COIL CYLINDER WHICH HAS BEEN DONE THE VEHICLE WAS SEEN AT FORD AND NO DIAGNOSTIC DONE AS SOON AS I TOLD THEM I WAS ADDING COOLANT DAILY THEY WERE AWARE OF THE ISSUE AND NEEDED REPAIRS.

Vehicle began exhibiting a loud rattle from the engine at idle. Took vehicle to dealer and they identified it as a cracked flex plate (flexplate). While vehicle was still drivable at the time, the flex plate had the potential to fully fail at any time, which would cause power loss to the wheels. Vehicle has 62000 miles, just outside of power train warranty, and expected to cost $5000 to $10000 to repair.

In 2019 I had the same issue as prior report. Coolant made it's way into the engine and my engine had to be replaced. Actually occurred within warranty so Ford replaced it. On then new engine there is no warranty once I reach the original warranty in mileage / time. Now in 2021 I am replacing a transmission that is not covered under warranty. There is a recall for transmission on 2017 and 2018, mine is a 2017, and my vin does not indicate it is subject to that recall (Recall no. 19V285000). Cost is $4,600.

The flex plate cracked. They had to remove the transmission and replace the flex plate bolts.

The contact owns a 2017 Ford Edge. The contact stated that while coming to a complete stop, the vehicle would start shaking violently. The contact took the vehicle to the dealer who stated that the failure was related to NHTSA Campaign Numbers: 18V390000 (Power Train) and 17V427000 (Power Train). The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 103,000.