2013 FORD EDGE Unknown Or Other Problems
410 NHTSA complaints on file
Unknown Or Other Issues in the 2013 FORD EDGE
410 unknown or other complaints have been filed with NHTSA for the 2013 FORD EDGE. Of these, 1 involved a crash, 1 involved a fire, and 2 resulted in injury.
410
Complaints
1
Crashes
1
Fires
2
Injuries
0
Deaths
All Unknown Or Other Complaints
Rear backup camera constantly displays an inverted (upside-down) image and the picture quality becomes unclear/blurry. This makes it difficult to judge distance and orientation when reversing and creates a safety risk when backing up.
My backup camera continues to not work and says I need to contact the dealership. When I contact the place that I got it from it says it's not covered under their warranty in the contact Ford. When I contact Ford they said there was some rear backup camera thing going on and that the recall had not been issued yet? Also I've been having issues with it connecting to any kind of device, it will say connecting phone and load and load and load and never connect or the phone will be connected and say it's not connected so calls and stuff won't come through and when calls you come through it switches to aux and then you can't hear the person who's speaking which I find dangerous because then you have to touch your phone while driving. Another issue that I'm having is when I fill up my...
The rear view camera displays either a blank, distorted, or upside down image. This issue is identical to the recall notice 25V572, for a 2016 Ford Edge, which we also own. My son received his drivers license three months ago. While he realizes he must turn and look, the back up camera is an invaluable tool to prevent backing accidents. We have shown a dealer previously and were quoted a price that is too expensive for us to repair. The camera system was looked at by a service advisor. Ironically, the advisor remarked that this is a common issue with 2013 Edges. There is a caution triangle that periodically appears that reads back up camera is disabled, or something to that effect.
Dash is saying rearview camera is unavailable please contact the dealership
The driver side passenger "door ajar" sensor stays on constantly and is unsafe because we aren't sure if the door is truly open or not? We are scared to have passengers sit on that side of the vehicle for fear of the door flying open and causing injury by falling out or other injury because the sensor does not tell us accurately as to whether the door is truly closed all the way or not. It also drains the battery over time due to constantly being on. This problem has been going on for 2 years. We had it looked at by a mechanic. We were told they can replace the sensor, but it would likely go out again because this is a manufacturer defect, and a well known problem for Ford Edges as well as other Ford models, but they refuse to issue a recall. This is EXTREMELY UNSAFE....
The backup camera is sometimes upside down, flashes, or won't come on at all. Various things other than functioning properly. I've completed the Sync update and that didn't resolve the issue. This started happening around the same time newer Ford models were showing the exact same issues.
The rear back up camera image is inverted. I see that the 2015-2018s were recalled but this is also happening with the 2013s
A few years ago, I brought my Edge into a dealership in Shawnee Mission, KS (Shawnee Mission Ford) for the rearview camera malfunctioning. What occurs is, once I put the car in reverse, the camera will, sometimes come on, once I begin backing out, the camera will shut off and a message will appear. On some occasions, the camera will operate, but 9 times out of 10 it will always go black with a pop up message. I want my vehicle to be included in the recall if the backup camera is the issue please.
The backup camera stopped working consistently in June 2025. Safety recall has been issued for 2015 vehicles and newer, but not for 2013 and 2014 years. Ford dealer said the camera needs to be replaced for $740, but numerous online comments show other Ford owners with the same issue starting at the same time. I believe this is a software issue, and would like 2013 Ford Edge to be added to safety recall.
The rearview camera has not been working correctly for now over 8 years or more. The rearview camera issue causes a blank or distorted image on the center display. It is now displaying the image upside down as well. There are currently other Ford vehicle vehicles that are being recalled for this issue. I wanna know why our vehicle is not included in this. It is a 2013 Ford edge which I have talked to other people that own the same year have the same issues. This is very upsetting because this is an issue with other vehicles that are not included in those recalls.
The back up camera shows an inverted image. This has been happening for the past year. This is similar to the recall for 2015-19 Ford Edges, however we are have a 2013.
There is currently a recall on back up cameras for ford edges 2015-2019, the cameras are upside down, blacking out, lots of issues. My edge is a 2013 and I am having the same issue. I am unable to use the camera as it’s upside down and when it’s not upside down, it’s flashing off and on. It’s hazardous and this should fall under the recall as well. I was told since I have a 2013, it does not fall under the recall. Which it should.
It is my rear view camera. I would put the vehicle in reverse and it will sometimes start to work and than it will shut off and a message comes across saying I need to contact dealership. It will sometimes come up and be upside down or I will put the vehicle in reverse and the back up camera just flashes while in use. I have not taken the vehicle to the shop. I have called and they said it sounds electrical. But the recall you just released on 2015 Ford edges for the back up camera is the same thing that is going on with my vehicle and I have a 2013.
Water pump replacement needs to be done on my ford edge. Driving down the highway my ford edge started over heating out of no where. When I pulled over check everything out. Discovered I was leaking antifreeze, and the leak was coming from the water pump area. Now my car is sitting due to can’t find a shop to replace it for a decent price . Was told this was common issue with my car and there’s big lawsuit over it due to not being a recall issue
Brake booster went bad on the vehicle after 8 years. Brake pedal had to be pressed to the floor. The fuel line had a leak so anytime gas was put into the vehicle it would leak down the frame to the ground. Wiring for the back up camera goes in & out. I’m afraid of the brakes not working & a fire being caused by the leaking fuel or faulty electrical lines connecting the rear camera to the display.
Rear view (back up) camera works only on and off. The screen goes black and a warning to contact the dealer shows up. It is getting more and more frequent lately. I am having a very hard time in crowded parking lots. Now it has stopped completely.
The sun roof failed to close when it was wide open. I manually pushed it close most of the way, but could not get it to completely close. A google search has shown that other Ford Edges have had this problem. I have garbage bags taped around the opening to help prevent water getting in, but water still has gotten in which can cause damage.
While driving I came upon a red light. While sitting at the red light I noticed my car began to loose power and started shaking. My RPM dropped to almost 0. My car was loosing power while driving. No light has appeared on my dashboard, my gas tank said I had 98 miles till empty. I had two young kids in my vehicle. I anxiously started tapping the gas a little and made in into the nearest parking lot. This is unacceptable as I was in the middle of the road with children. I sat in my car with it on idle and nothing happened.
The dash keeps showing an error “Rear Door Ajar”. The door is closed and locked. However the interior lights will not go out because “a door is open”. This causes a safety issue when driving.
I currently have an few issues to report. When I press on the brakes, they make an air whistling sound and there’s nothing noticeably wrong with them. I’m also having problems with electrical on my screen and it won’t always connect with my phone and it also delays on the screen when it’s powering on or off. My tires have been leaking air since I purchased my vehicleand when I took it in, they said Ford mechanics said they sealed the valves but right when I got it back, it gave me a warning that I had low air pressure in my tires once again and my vehicle tires appeared like they were still low on air. I constantly have to fill them with air when I drive it. Every day they leak. But my biggest concern is the electrical and the brakes. I don’t know the exact date on...
Tire Pressure Sensor Fault (TPS) Hissing sound when applying brakes. Brake pedal is hard and very difficult to bring the vehicle to a complete stop. When parked or at a traffic light you constantly hear air being released and vehicle will boggle for a few seconds then stall on me. When I bring the vehicle to a stop I have to put it in park, and pump my brakes to stop the air from leaking to prevent it from stalling on me. Over all the vehicle is a huge safety concern and a hazard to have on the road.
My brakes are hard to press sometimes hard to stop. Jerky and then hard then soft. I read brake booster master cylinder or hcu All Ford's mistakes. Still no recall. I'm outside of the extended warranty because I just bought this 3 months ago and it's over 10 years old only 115000 miles on it. If I die I'm having my family sue ford. Codes p2 195 and p2 197 are now showing after a week and a half of this problem. Taking it to ford Tuesday. Calling customer service Monday. Shame on ford
THE DRIVER DOOR LATCH ASSEMBLY WON'T ENGAGE WHEN YOU SHUT THE DOOR THE DOORV AJAR LIGHT STAYS ON AND YOU HAVE TO OPEN AND SHUT THE DOOR SEVERAL TIMES SLAMMING IT REAL HARD TO GET IT TO GO OUT YOU HAVE TO SPRAY WD-40 IN THE LATCH AND WORK IT TO GET THE DOOR TO LATCH.
I was issued a customer satisfaction program #13N02 while replacing brake booster helped, bypassing the fact the master cylinder fluid leaked into brake booster and was not part of repair is just ridiculous. Until master cylinder is repaired, problem will not be resolved! Please remedy by including master cylinder with brake booster 13N02. My brake pedal still goes to floor, I am requesting your immediate response
Vehicle will flash AWD Off and have a wrench symbol. Car will drastically slow down and shake. Once car is cut off and on again, it will work for a little bit before repeating the problem. No codes recorded
To whom it may concern, I urgently report a critical safety issue with my 2013 Ford Edge that poses significant risks to driver and passenger safety. The door locking mechanism has malfunctioned, making it unresponsive to any switches inside or outside the vehicle. This prevents access or swift exit during emergencies, jeopardizing lives. Despite the door being securely closed, a false warning light indicates that the door is ajar. Opening the door from inside has become difficult due to a faulty interior handle, and the auto-locking system engages immediately upon manual opening, hindering quick exit. This issue has been reported on forums, and it appears that some dealerships are aware of the problem; however, the fix is reported to be costly. Such safety concerns demand immediate attention to avoid potential accidents and injuries. I request a thorough inspection of the malfunctioning component and urge for an urgent resolution. I also...
Door ajar switch won't work on passenger door to turn off the interior lights and leaves door ajar warning in dash on when driving....runs down battery...has been happening since May 2023
i have ran my VIN on multiple site and the dealership said the did their inspection on the vehicle. The VIN is showing that there is no recalls on this car. However we noticed things going wrong with the Edge. Even though we bought the car as is, this shouldn't be happening if they did things right. The back up camera saying to contact the dealership, we have to go into the settings and switch from park to drive to somewhat fix the problem. The sync and myford touch has been update as of last week, to 3.10. However the system will switch songs, inputs and even go into the settings while the vehicle is on; without anyone touching the screen. The dealership has told me that they put in a new battery and that everything is fine when we bought it. Its not making any sense, i dont believe...
Door ajar shows not closed, it’s closed. This is a safety hazard. Plus the interior lights never shut off and drain the battery. Other similar car with the same door latch assembly in ford cars have been recalled, why not mine. Multitudes of Ford Edge owners are experiencing the same problem. Just look online. Please make Ford accountable for this model as well. Thank you.
This is in regards to Recall # 14S10 (Ford) and NHTSA # 14V393000. I was driving my 2013 Ford Edge when turning there was a pop, and vehicle would not engage into any gear causing an extreme safety issue. After being towed, it was noted that the intermediate shaft was broke and sheared the gears off. This is a very uncommon finding. We contacted Ford and was told there was not a recall on this vehicle. Therefore, we replaced, through Ford, the intermediate shaft and 2 new CV axles (ordered through a parts store). Once repairs were completed, the CV axle seal leaked and was also replaced. It started shaking upon acceleration. We then replaced the motor mounts and struts in an attempt to fix the problem. We also put another CV axle on passenger side at that time. At this point, after speaking to several different professionals regarding our...
I had my brakes repaired and since having my brakes repaired, I continued to have issues with the suspension, vehicle handling and imbalance (vehicle not stopping properly). I was dropping my friend girl's grandsons off at school and my brakes went out...almost causing me to have a head on collision with the vehicle in front of me. I was overwhelmed and hysterical! I had taken my vehicle back to the repair shop that replaced my brakes and I tried to explain what happened. I was bewildered because my vehicle didn't have any warning messages of any sort. I remember riding over some bumpy streets and when the traffic slowed down, I pressed my brakes and they were gone. I had to press the brake pedal all the way down to the floor and I wasn't getting any pressure through the brake line at all, which caused me to almost run...
The backup camera stopped working properly years ago. When in reverse, the camera is either completely a black screen or upside down. I have been quoted many times by Ford that it would be $500-1,000 for me to fix this. This is a common issue with this vehicle make/model. Many other people have notified NHTSA of this issue, as well and Ford says this is VERY common yet they take no responsibility to fix it. This creates blind spots and a safety issue while backing up.
All 4 door ajar sensor are not showing that the doors are close which does not allow you to lock ,which also cause the battery to be drained due to the interior lights remaining powerd as if the doors are open !!!!! This is a personal saftey issue for children and adults ,and a theft issue due to locks not locking !!!!!!!!!!! 500.00 dollars a door is insane for a stupid design !!!!!!!!!!!!!!! Ford needs to fix this at their expense irregardless of age or miles or number of owners for these vehicles!!!!!!!!!!!!!!!!!!! GET IT FIXED !!!!
Shift to Park warning light comes on even though the car is in park. This component or system failure is known to ford dealers but they state that it is not on the recall listing. It should be because this is a known issue with ford on the 2013 Ford Edge. It requires the whole shifting assembly to be replaced at the cost of the owner and not the dealership. My car is available for inspection. I have reported this to the Ken Garff St George Ford/Lincoln service and it should be in my file. THis should be a recall issue and not replaced at the cost of the owner
On my way to work early morning dark outside the water pump which is timing chain driving failed fluid poured out causing smoke and hard to see out the windshield causing me to have to pull to the side of the road not able to safely see, dark road no traffic 30 miles away from home mechanic told me 3000.00 $ to fix the problem ford should of never built a vehicle like this knowingly that the water pump was not accessible you have to tear the whole engine down, i owe more on the car then what it's worth and to fix the vehicle it would even cost me more then what it is worth. Now I'm making payments on a car that I can not drive
My issue is that there is a door ajar alarm that I brought my vehicle into the dealer to fix. With this alarm you are unable to lock your doors while inside the vehicle. Someone tried to steal our vehicle from us with us inside, just walked up and opened the door. The attempt was unsuccessful and we got away but it had me thinking that if we had small children in our vehicle, they could easily open the door and fall out. The dealer said this is a known issue and it would cost over $500 to fix but recommended NOT fixing it because it would just happen again, it's a bad part/design they said. I did call Ford Motor Company and they advised me to report this to you so I'm reporting this before someone gets killed from this known issue.
The component involved was the Throttle Body. Late post but this happened 7/5/22. The vehicle unexpectedly (and without any warning) lost power while I was driving on the freeway. All the power was off in the vehicle. Fortunately the freeway wasn't as crowded as it normally is and I was able to coast over the shoulder. I let the vehicle rest and tried to drive (while on the shoulder to get to a safer/wider part) again but it quickly lost power again. When I got to a safer part of the shoulder I called for a tow truck. After having a previous issue with this vehicle (brake booster went bad which caused the brake pedal to get hard to press and car would also shut off) I looked into other common issue with this vehicle make and model. I read the other horror stories of this vehicle losing power while...
i BOUGHT MY CAR USED FROM DEALERSHIP WHEN I WAS ABOUT TO HAVE MY BABY. SUV WAS FINE UP UNTIL A FEW MONTHS AGO. I WAS DRIVING AND MY BREAK PEDAL WAS MAKING A SQUEEKING, SQUEALING SOUND EVERYTIME MY FOOT WAS ON THE PEDAL. NO MATTER WHAT IT MADE THAT NOISE ENTIRE TIME WHILE DRIVING DAY IN AND OUT. THE BREAK PEDAL WOULD EITHER BE VERY LOOSE TO THE FLOOR OR EITHER IT WOULD BE SO HARD I COULD NOT PUSH IT DOWN. IVE ONLY HAD VEHICLE 5 YRS AND JUST REPLACED BREAKS. NOW I HAVE TO USE BOTH FEET TO PUSH DOWN ON BREAK PEDAL TO STOP. MY CHILD ISN'T SAFE SO I DRIVE SLOW EVERYWHERE NOW. MECHANIC WHO DID BREAK PADS SAID IT WAS THE BOOSTER GOING OUT. SAID FORD HAS SO MANY PROBLEMS AND ISSUES HAPPENING WITH BREAKS/BOOSTER/MASTER CYLENDER. I AM A SINGLE MOM WHO DOES NOT...
The passenger door ajar light stays on and the door has opened on its on. This is a safety issue. The battery is going dead and we have to keep it on a trickle charger.
I was driving the vehicle and the vehicle stopped driving. All the lights came on saying no fuel low oil pressure and traction to be fixed etc. I was in the middle of a busy road. Almost caused a serious accident.
Since July 1, 2022 my car has completely shut down, as of today, four different days (almost on a weekly basis). I am noticing, that when I am at a stop light/sign and then accelerate the car will shut down all electrical. I cruise to a stop, put the car in park, and start the engine, again. The wrench light will flash right before the car shuts down. The car has been doing this since at least October 2021. I have taken it to three different mechanics (including the Ford dealer mechanic in May, 2022) and no one can find anything wrong with the car. I took the car last week to replace the coolant pump at the Santa Monica Ford and they couldn't find anything else wrong with the car (again). So far, I've been lucky. This has only occurred on city streets and I have been able to...
I had put a complaint for my 2013 ford edge regarding broken rails.for my sunroofs. No luck with that. Now my window is flew and broke, do i have no glass. Please help
The contact owns a 2013 Ford Edge. The contact stated while reversing out of her driveway at approximately 2 MPH, there was a loud grinding noise underneath the vehicle. The contact stated no warning light was illuminated. The contact stopped the vehicle and placed the vehicle into "drive" and returned the vehicle onto her driveway. The contact turned off the vehicle. The vehicle had not been taken to a dealer or independent mechanic. The vehicle was not diagnosed or repaired; however, the contact's husband observed damage to the transfer case. The manufacturer had been informed of the failure. The contact researched online and related the failure to NHTSA Campaign Number: 14V393000 (Power Train). The failure mileage was approximately 98,000. The consumer stated they purchased a transfer case and made the necessary repairs.
I have been having issues with the backup camera on this model. I replaced the camera and still having issues. A warning message is displayed and says contact dealer. I've recently noticed a recall on newer model fords and wonder why there wasn't a recall on the later models since there is the same issue with the newer models.
The brake booster failed, just as is outlined in Ford's Customer Satisfaction Program #13N02, NHTSA #10054925. Ford claims my vehicle was built outside of the dates covered in the CSP and therefore, does not qualify for the warranty extension of the CSP. The booster failure I experienced is identical to that described in the CSP, so it seems obvious that there are more vehicles affected than Ford claims.
The vehicle is not going into second gear. A pull onto a 40 mph road means a quick start but then the vehicle won't shift gears so needs to be pulled over quickly to not be in the way of coming traffic. It was inspected by family automatician but wrench light had turned off and stopped problem. Then happened again the next morning followed by wrench light later in the day. Not inspected, yet.
My 2013 ford edge has the sunroof rails broken . i think because they are made out of plastic. So the only thing holding the front of the glass is some wires to prevent it from the glass from catching air and catching air borne which will shatter the glass. Im really scare to take the freeway.
The contact owns a 2013 Ford Edge. The contact stated while driving approximately 40 MPH, there was a smell of burned rubber, and upon inspection, the contact noticed fire coming from the rear windshield wiper. The contact pulled over and fire marshals extinguished the fire. A police report was not taken and no one was injured. The vehicle was towed to a local dealer and was awaiting diagnosis. The manufacturer was informed of failure and told the contact to call NHTSA. The failure mileage was 188,013.
Passenger side door latch will not engage
While turning the vehicle to the left at slow speed the right ball joint failed (passenger side) including axel damage. The front passenger wheel turned freely to the right with the driver side wheel remaining straight. A sensation of front end falling apart was felt from the driver's seat. There were no symptoms of suspension failure prior to this event. No vibration at speed, no clunking, no unusual tire wear or pulling left or right issues. The car has 119542 miles at the time of failure. The vehicle was purchased used just prior to this at a Honda Dealer with a extended warranty purchased at time of sale. Vehicle was serviced just prior to this failure with a water pump replaced under extended warranty.
Other 2013 FORD EDGE Problem Areas
Electrical System
846 complaints
Service Brakes
521 complaints
Structurebody
214 complaints
Exterior Lighting
190 complaints
Engine
166 complaints
Power Train
152 complaints
Fuelpropulsion System
90 complaints
Service Brakes Hydraulic
88 complaints
Structurebodydoor
81 complaints
Vehicle Speed Control
57 complaints
Electronic Stability Control Esc
49 complaints
Latcheslockslinkagesdoorslatch
48 complaints
Steering
35 complaints
Latcheslockslinkages
27 complaints
Visibilitywiper
27 complaints
Back Over Prevention
23 complaints
Air Bags
19 complaints
Seats
12 complaints
Back Over Prevention Sensing System Camera
11 complaints
Wheels
11 complaints
Seat Belts
7 complaints
Suspension
7 complaints
Engine And Engine Cooling
6 complaints
Equipment Adaptivemobility
6 complaints
Interior Lighting
6 complaints
Back Over Prevention Rearview System Braking
5 complaints
Forward Collision Avoidance Automatic Emergency Braking
5 complaints
Fuel System Gasoline
5 complaints
Visibilitysunmoon Roof Assembly
5 complaints
Forward Collision Avoidance Adaptive Cruise Control
4 complaints
Tires
4 complaints
Engine And Engine Coolingcooling Systempump
3 complaints
Engine And Engine Coolingexhaust System
3 complaints
Service Brakes Hydraulicantilocktraction Controlelectronic Limited Slipabs Warning Light
3 complaints
Service Brakes Hydraulicfoundation Componentsmaster Cylinder
3 complaints
Structure
3 complaints
Forward Collision Avoidance Warnings
2 complaints
Fuel System Gasolinestoragetank Assemblyfiller Pipe And Cap
2 complaints
Power Trainautomatic Transmissionlever And Linkagefloor Shift
2 complaints
Service Brakes Hydraulicantilocktraction Controlelectronic Limited Slipcontrol Unitmodule
2 complaints
Service Brakes Hydraulicpower Assistvacuum
2 complaints
Structurebodyhatchbackliftgate
2 complaints
Visibility
2 complaints
Visibilitydefrosterdefoggerhvac System
2 complaints
Back Over Prevention Warnings
1 complaint
Back Over Preventiondisplay Function
1 complaint
Electrical System12v24v48v Battery
1 complaint
Electrical Systemwiring
1 complaint
Equipment
1 complaint
Equipmentelectrical
1 complaint
Fuel System Gasolinedeliveryhoses Linespiping And Fittings
1 complaint
Fuel System Gasolinefuel Injection Systeminjectors
1 complaint
Fuel System Gasolinestorageauxillary Tank
1 complaint
Latcheslockslinkagesdoorslock
1 complaint
Latcheslockslinkageselectronic Locklatch Actuator
1 complaint
Power Trainaxle Assemblyaxle Shaft
1 complaint
Power Traindrivelinechainbelt
1 complaint
Power Traintransfer Case 4 Wheel Drive
1 complaint
Seatsfront Assemblyseat Heatercooler
1 complaint
Service Brakes Air
1 complaint
Service Brakes Hydraulicfoundation Components
1 complaint
Service Brakes Hydraulicfoundation Componentsdifferential Proportional Valve
1 complaint
Service Brakes Hydraulicfoundation Componentsdiscpads
1 complaint
Service Brakes Hydraulicfoundation Componentshoses Linespiping And Fittings
1 complaint
Service Brakes Hydraulicpower Assisthydraulic
1 complaint
Structurebodytrunk Lid
1 complaint
Structureinterior Panelsdashboard
1 complaint
Tirespressure Monitoring And Regulating Systems
1 complaint
Visibilityglass Siderear
1 complaint
Visibilityrear Window Wiperwasher
1 complaint
Visibilitywindshield
1 complaint