2013 FORD EDGE — Problems, Recalls & Safety Data

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4/5

★★★★

Safety Rating

3,195

Owner Complaints

42 Crashes 10 Fires 2 Deaths

2

Recalls

ACTIVE RECALL

10

Service Bulletins

0

Investigations

Overview of the 2013 FORD EDGE

The 2013 FORD EDGE has received a total of 3,195 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). It earned an overall safety rating of 4 out of 5 stars in NHTSA's New Car Assessment Program crash tests. There have been 2 recall campaigns affecting this vehicle, covering issues with POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT, FUEL SYSTEM, GASOLINE. 10 technical service bulletins have been issued by Ford Motor Company for this model year. The most commonly reported problems involve the Electrical System (846 complaints), Service Brakes (521 complaints), and Unknown Or Other (410 complaints).

Recalls for the 2013 FORD EDGE

NHTSA has recorded 2 recalls for the 2013 FORD EDGE, potentially affecting up to 111,183 vehicles.

Recall 14V393000 — POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT

| 83,250 vehicles affected

Defect: Ford Motor Company (Ford) is recalling certain model year 2012-2014 Ford Edge and Lincoln MKX vehicles manufactured September 2, 2010, to November 30, 2013; 2013-2014 Ford Taurus and Lincoln MKS vehicles manufactured August 25, 2011, to November 30, 2013; and 2013-2014 Ford Flex and Lincoln MKT vehicles manufactured September 12, 2011, to November 30, 2013. In the affected vehicles, the...

Consequence: If the halfshaft and linkshaft become disengaged while driving, power will no longer be transmitted to the wheels, increasing the risk of a vehicle crash. Additionally, if the parking brake is not applied before exiting the vehicle, the vehicle may roll away despite the transmission being placed in 'Park', increasing the risk of injury to exiting occupants and bystanders.

Remedy: Ford will notify owners, and dealers will inspect the vehicles to make sure that the halfshaft is properly retained. If it is not, dealers will replace the linkshaft and also replace the halfshaft if it shows evidence of spline damage,...

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Recall 14V002000 — FUEL SYSTEM, GASOLINE

| 27,933 vehicles affected

Defect: Ford Motor Company (Ford) is recalling certain model year 2012-2013 Edge vehicles manufactured from September 2, 2010, through April 25, 2013, and equipped with 2.0L engines. The fuel line pulse damper metal housing may crack as a result of an improper manufacturing process. A cracked fuel line pulse damper housing may result in a combination of fuel odor, weepage, or...

Consequence: A fuel leak in the presence of an ignition source may result in a fire.

Remedy: Ford will notify owners, and dealers will replace the fuel line with one that does not have a damper, free of charge. The safety recall began on February 25, 2014. Owners may contact Ford at 1-866-436-7332. Ford's number for this...

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Owner Complaints for the 2013 FORD EDGE

3,195 complaints have been filed with NHTSA for the 2013 FORD EDGE. Below is a breakdown by vehicle component.

Electrical System
Complaints: 846 1 Crash 1 Fire 2 Injuries
Service Brakes
Complaints: 521 10 Crashes 14 Injuries
Unknown Or Other
Complaints: 410 1 Crash 1 Fire 2 Injuries
Structurebody
Complaints: 214 1 Crash
Exterior Lighting
Complaints: 190 2 Crashes 1 Fire 1 Injury
Engine
Complaints: 166 1 Crash 2 Fires 3 Injuries
Power Train
Complaints: 152 4 Crashes 2 Injuries
Fuelpropulsion System
Complaints: 90 1 Crash 1 Fire 6 Injuries
Service Brakes Hydraulic
Complaints: 88 1 Crash 1 Injury
Structurebodydoor
Complaints: 81
Vehicle Speed Control
Complaints: 57 4 Crashes 5 Injuries
Electronic Stability Control Esc
Complaints: 49
Latcheslockslinkagesdoorslatch
Complaints: 48
Steering
Complaints: 35 2 Crashes 2 Injuries
Latcheslockslinkages
Complaints: 27
Visibilitywiper
Complaints: 27
Back Over Prevention
Complaints: 23
Air Bags
Complaints: 19 10 Crashes 1 Fire 12 Injuries 1 Death
Seats
Complaints: 12
Back Over Prevention Sensing System Camera
Complaints: 11
Wheels
Complaints: 11 1 Crash 2 Injuries
Seat Belts
Complaints: 7 1 Crash 1 Injury
Suspension
Complaints: 7
Engine And Engine Cooling
Complaints: 6
Equipment Adaptivemobility
Complaints: 6
Interior Lighting
Complaints: 6
Back Over Prevention Rearview System Braking
Complaints: 5
Forward Collision Avoidance Automatic Emergency Braking
Complaints: 5
Fuel System Gasoline
Complaints: 5 1 Fire 1 Injury
Visibilitysunmoon Roof Assembly
Complaints: 5
Forward Collision Avoidance Adaptive Cruise Control
Complaints: 4
Tires
Complaints: 4
Engine And Engine Coolingcooling Systempump
Complaints: 3
Engine And Engine Coolingexhaust System
Complaints: 3
Service Brakes Hydraulicantilocktraction Controlelectronic Limited Slipabs Warning Light
Complaints: 3
Service Brakes Hydraulicfoundation Componentsmaster Cylinder
Complaints: 3
Structure
Complaints: 3
Forward Collision Avoidance Warnings
Complaints: 2
Fuel System Gasolinestoragetank Assemblyfiller Pipe And Cap
Complaints: 2
Power Trainautomatic Transmissionlever And Linkagefloor Shift
Complaints: 2 1 Crash
Service Brakes Hydraulicantilocktraction Controlelectronic Limited Slipcontrol Unitmodule
Complaints: 2
Service Brakes Hydraulicpower Assistvacuum
Complaints: 2
Structurebodyhatchbackliftgate
Complaints: 2
Visibility
Complaints: 2
Visibilitydefrosterdefoggerhvac System
Complaints: 2
Back Over Prevention Warnings
Complaints: 1
Back Over Preventiondisplay Function
Complaints: 1
Electrical System12v24v48v Battery
Complaints: 1
Electrical Systemwiring
Complaints: 1
Equipment
Complaints: 1
Equipmentelectrical
Complaints: 1
Fuel System Gasolinedeliveryhoses Linespiping And Fittings
Complaints: 1 1 Crash 1 Fire 1 Death
Fuel System Gasolinefuel Injection Systeminjectors
Complaints: 1
Fuel System Gasolinestorageauxillary Tank
Complaints: 1
Latcheslockslinkagesdoorslock
Complaints: 1
Latcheslockslinkageselectronic Locklatch Actuator
Complaints: 1
Power Trainaxle Assemblyaxle Shaft
Complaints: 1
Power Traindrivelinechainbelt
Complaints: 1
Power Traintransfer Case 4 Wheel Drive
Complaints: 1
Seatsfront Assemblyseat Heatercooler
Complaints: 1
Service Brakes Air
Complaints: 1
Service Brakes Hydraulicfoundation Components
Complaints: 1
Service Brakes Hydraulicfoundation Componentsdifferential Proportional Valve
Complaints: 1
Service Brakes Hydraulicfoundation Componentsdiscpads
Complaints: 1
Service Brakes Hydraulicfoundation Componentshoses Linespiping And Fittings
Complaints: 1
Service Brakes Hydraulicpower Assisthydraulic
Complaints: 1
Structurebodytrunk Lid
Complaints: 1
Structureinterior Panelsdashboard
Complaints: 1
Tirespressure Monitoring And Regulating Systems
Complaints: 1
Visibilityglass Siderear
Complaints: 1
Visibilityrear Window Wiperwasher
Complaints: 1 1 Fire
Visibilitywindshield
Complaints: 1

Most Recent Complaints

#11716415 | SERVICE BRAKES | | N/A miles
The brake booster went out first, replaced the brake booster and master cylinder, 2 calipers, brake pads, and rotors. The next option was to replace the brake lines. The problem was not solved; the calipers still locked up.
#11712517 | SERVICE BRAKES | | N/A miles
I have a 2013 FORD Edge that the ABS module has gone out deeming the vehicle unsafe to drive. We have spoken to several FORD dealership team members and have all stated that the part should be recalled and the part is unavailable until sometime next year or later. We were told by FORD customer service, that in order to escalate the issue, then we needed to take to a dealership. We dropped the car off and never heard back from anyone and finally after many attempts to contact the dealership, I was finally able to get a team member on the line. They then tell us until we pay the diagnostic fees, they can't do anything. We were never told that from the start of the initial call and are back to square one. The car has no anti-lock brakes and is deemed unsafe to drive, please assist in anyway possible.
#11711907 | SERVICE BRAKES | | N/A miles
The ABS Control Module failed in my 2013 Ford Edge. I no longer have anti-lock brakes and my wife does not feel safe driving the car. I talked to a number of different Ford Dealerships and every service technician I talked to told me they don't know how this issue is not a recall as it is happening so often that the part is back ordered by a year. I had the problem confirmed by in independent service center and was informed to bring to a Ford Dealership. The vehicle is now at a Ford Dealership awaiting diagnosis but they all said they know what the problem is and they can't get the part. There are multiple warning lamps going off when you start the vehicle. ABS warning lamp, service advancetrac lights and brake warning lamps. This issue just popped up and we brought to an independent service center to get fixed and they were aware of this issue and told me that you can't get the part and to contact Ford. They also told us that if you push the brakes too hard it could cause them to lock up which is a huge safety concern and now my wife will not drive the vehicle and I can not sell it to anyone like that so we are stuck. Please help.
This is on a 2013 Ford Edge with Adaptive Cruise Control. The brakes failed and went completely to the floor, putting the driver/passengers at danger along with other vehicles in the vicinity. The ABS control module with HCU is the part that failed. Ford part # CT4Z-2C405-A. Per the dealership and per Ford, this part is now obsolete and unavailable, which means the vehicle is currently unsafe to drive and unusable. Ford does not have any plan at the moment to correct this issue.
#11711271 | SERVICE BRAKES | | N/A miles
This is on a 2013 Ford Edge with Adaptive Cruise Control. The brakes failed and went completely to the floor, putting the driver/passengers at danger along with other vehicles in the vicinity. The ABS control module with HCU is the part that failed. Ford part # CT4Z-2C405-A. Per the dealership and per Ford, this part is now obsolete and unavailable, which means the vehicle is currently unsafe to drive and unusable. Ford does not have any plan at the moment to correct this issue.

View all Electrical System complaints →

Safety Rating for the 2013 FORD EDGE

The 2013 FORD EDGE received an overall safety rating of 4 out of 5 stars from NHTSA's New Car Assessment Program (NCAP).

Test Category Rating
Overall Rating ★★★★ (4/5)
Frontal Crash ★★★☆☆ (3/5)
Side Crash ★★★★★ (5/5)
Rollover ★★★★ (4/5)

Safety ratings are based on controlled crash tests conducted by NHTSA. A 5-star rating indicates the highest level of occupant protection.

Technical Service Bulletins for the 2013 FORD EDGE

Ford Motor Company has issued 10 technical service bulletins (TSBs) for the 2013 FORD EDGE. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.

13N02 S2 — SERVICE BRAKES, HYDRAULIC

Certain 2010-2014 Model Year Edge and MKX Vehicles - Extended Warranty Coverage on Brake Booster

TSB18-2013 — STRUCTURE

Some 2011-2013 Edge/MKX, 2013 Flex/MKT vehicles built on or before 15-Jul-2013 and 2013-2014 Explorer vehicles built on or before 15-Aug-2013 may exhibit a door ajar lamp illuminated with all doors closed. This may be due to the door ajar sensor within the door latch. Follow the Service Procedure steps to...

15-0033 — FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL

FORD EDGE 2013-2014: CERTAIN VEHICLES EQUIPPED WITH ADAPTIVE CRUISE CONTROL MAY REDUCE SPEED WHEN THE ACC IS ENGAGED WHILE PASSING A SEMITRAILER TRUCK. *LJ

CSP-13N02 — SERVICE BRAKES

FORD: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. UNDER DRIVING AND CERTAIN ENVIRONMENTAL CONDITIONS, A SMALL TEAR CAN DEVELOP IN THE DIAPHRAGM OF THE BRAKE BOOSTER AND A HISSING NOISE CAN BE HEARD WHEN DEPRESSING PEDAL AND EXPERIENCE A SPONGY PEDAL, WITHOUT EFFECT BRAKING PERFORMANCE. MODEL 2010-2013 EDGE, MKX. *PE...

ASI-44649 — EQUIPMENT

FORD: A JOB AID WAS DEVELOPED AND NOW AVAILABLE FOR THE PTU INTERNAL OR EXTERNAL FLUID LEAKAGE FOR ALL WHEEL DRIVE VEHICLES. *PE

TSB-13-9-21 — ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

FORD/LINCOLN: ON SOME VEHICLES, THE INFORMATION DISPLAY WOULD BECOME BLANK, INTERMITTENTLY, ON INSTRUMENT CLUSTER. MODEL 2013 EDGE, 2014 EXPLORER, 2013 MKX. *PE UPDATED 1/15/14. *PE

ASI-44310 — STEERING:HYDRAULIC POWER ASSIST:PUMP

LINCOLN/FORD: WHEN STEERING IS FULLY TURNED TO EITHER RIGHT OR LEFT STOP POSITION, A SQUEALING HIGH PITCH NOISE IS HEARD COMING FROM STEERING PUMP AND NEEDS TO BE REPLACED. MODEL 2011-2013 EDGE, MKX. *PE

ASI-32216 — POWER TRAIN:AUTOMATIC TRANSMISSION

LINCOLN/FORD: DUE TO SEAL AND/OR BUSHING WEARING CAUSED BY HALFSHAFT SURFACE FINISH, ON SOME VEHICLES, TRANSMISSION MAY EXPERIENCE A LEAKAGE OF FLUID FROM LEFT HAND (LH) HALFSHAFT SEAL. MODEL 2013 ESCAPE, FUSION, EDGE, EXPLORER, TAURUS, MKT, MKZ. *PE

APU-12A04 — ELECTRICAL SYSTEM:SOFTWARE

FORD: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. A SOFTWARE UPGRADE IS AVAILABLE FOR CERTAIN VEHICLES. MODELS 2012-2013 EDGE, EXPLORER, MKX, FOCUS, ESCAPE, FLEX, FUSION, TAURUS, MKS, MKT, F-150. *PE UPDATED 5/10/13. *PE UPDATED 9/17/13. *PE

CSP-12M02 — EQUIPMENT ADAPTIVE/MOBILITY

FORD/LINCOLN: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. INFORMATION REGARDING EXTENDED WARRANTY FOR COVERING ACCESSORY PROTOCOL INTERFACE MODULE REGARDLESS OF MILEAGE. MODELS 2011-2013 EDGE, EXPLORER, MKX, FOCUS, ESCAPE, FLEX, FUSION, TAURUS, MKS, MKT, MKZ, F-150, F-SUPER DUTY. *PE

NHTSA Investigations for the 2013 FORD EDGE

There are no NHTSA defect investigations on record for this vehicle.

Other Model Years of the FORD EDGE

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Other FORD Models

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