2012 FORD EDGE — Problems, Recalls & Safety Data
4/5
Safety Rating
1,466
Owner Complaints
3
Recalls
6
Service Bulletins
1
Investigation
Overview of the 2012 FORD EDGE
The 2012 FORD EDGE has received a total of 1,466 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). It earned an overall safety rating of 4 out of 5 stars in NHTSA's New Car Assessment Program crash tests. There have been 3 recall campaigns affecting this vehicle, covering issues with POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT, FUEL SYSTEM, GASOLINE, FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS. 6 technical service bulletins have been issued by Ford Motor Company for this model year. The most commonly reported problems involve the Electrical System (457 complaints), Service Brakes (243 complaints), and Unknown Or Other (175 complaints).
Recalls for the 2012 FORD EDGE
NHTSA has recorded 3 recalls for the 2012 FORD EDGE, potentially affecting up to 116,682 vehicles.
Recall 14V393000 — POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT
| 83,250 vehicles affected
Defect: Ford Motor Company (Ford) is recalling certain model year 2012-2014 Ford Edge and Lincoln MKX vehicles manufactured September 2, 2010, to November 30, 2013; 2013-2014 Ford Taurus and Lincoln MKS vehicles manufactured August 25, 2011, to November 30, 2013; and 2013-2014 Ford Flex and Lincoln MKT vehicles manufactured September 12, 2011, to November 30, 2013. In the affected vehicles, the...
Consequence: If the halfshaft and linkshaft become disengaged while driving, power will no longer be transmitted to the wheels, increasing the risk of a vehicle crash. Additionally, if the parking brake is not applied before exiting the vehicle, the vehicle may roll away despite the transmission being placed in 'Park', increasing the risk of injury to exiting occupants and bystanders.
Remedy: Ford will notify owners, and dealers will inspect the vehicles to make sure that the halfshaft is properly retained. If it is not, dealers will replace the linkshaft and also replace the halfshaft if it shows evidence of spline damage,...
View full details →Recall 14V002000 — FUEL SYSTEM, GASOLINE
| 27,933 vehicles affected
Defect: Ford Motor Company (Ford) is recalling certain model year 2012-2013 Edge vehicles manufactured from September 2, 2010, through April 25, 2013, and equipped with 2.0L engines. The fuel line pulse damper metal housing may crack as a result of an improper manufacturing process. A cracked fuel line pulse damper housing may result in a combination of fuel odor, weepage, or...
Consequence: A fuel leak in the presence of an ignition source may result in a fire.
Remedy: Ford will notify owners, and dealers will replace the fuel line with one that does not have a damper, free of charge. The safety recall began on February 25, 2014. Owners may contact Ford at 1-866-436-7332. Ford's number for this...
View full details →Recall 12V438000 — FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
| 5,499 vehicles affected
Defect: Ford is recalling certain 2012 Edge vehicles manufactured from September 2, 2010, through October 31, 2011, equipped with 2.0L engines. The fuel line pulse damper metal housing may crack as a result of an improper manufacturing process. A cracked fuel line pulse damper housing may result in a combination of fuel odor, weepage, or a continuous leak while the fuel...
Consequence: A fuel leak in the presence of an ignition source may result in a fire.
Remedy: Ford will notify owners, and dealers will repair the vehicles free of charge. The safety recall began on September 27, 2012. Owners may contact Ford Motor Company Customer Relationship Center at 1-866-436-7332.
View full details →Owner Complaints for the 2012 FORD EDGE
1,466 complaints have been filed with NHTSA for the 2012 FORD EDGE. Below is a breakdown by vehicle component.
Most Recent Complaints
2012 Ford Edge brake failure occurred without any warning while I was driving on I85. Brake pedal went to floor with diminished braking ability when a vehicle adjacent changed lanes quickly to in front of my vehicle. Luckily no accident occurred. Vehicle was taken to Ford dealer. A previous issue with brakes happened in 2021/mileage 109k and brake booster was replaced under recall 13N02 at that time. Dealer diagnosed current brake issue and recommended replacing HCU AND MASTER CYLINDER DUE TO VALVES AND SEAL LEAKING INTERNALLY. RELACE OIL SENDING UNIT ALSO DUE TO IT LEAKING OIL. Mileage 146K Vehicle is unsafe to drive as is. Cost of repairs is close to value of car.
Shift to park message, not showing it is in park. Can only crank the car if you turn the key halfway and then shift to neutral to crank it. Once you put it back in park and set the emergency brake you can only crank it by repeating the process of Neutral cranking. Car will roll away without brake set. Driving is a concern as I am afraid it might pop into another gear. My year 2012 is not in the recall that effects 2015-2018 models but it's the exact same issue.
Ford Edge 2012 Limited 2.0L [XXX] The brake pedal went all the way to the floor while my wife was driving a few times. The brakes DID NOT STOP OR SLOW THE CAR AT ALL! She pumped the brake pedal and braking came back. But, after that we could not trust the brake system. We paid AutoNation Ford in Fort Worth, Texas $2,694.45 on 10/11/2023 to replace the ABS system, after their recommendation that this will fix the problem. This did fix the problem until recently this past week on 9/21/2025, when the brake pedal went to the floor without any braking, just continued to move forward in our driveway. The next push on the brake pedal did provide braking but now seems a little soft. My wife’s sister also has a Ford Edge with similar or the same symptoms, a 2013 Edge. My daughter has a 2012 Ford Fusion with similar or the same symptoms. This is a very dangerous SAFETY PROBLEM with these Ford cars! I suspect that this problem is more widespread than just my family, more Ford Edge vehicles with this ABS problem. A Ford Edge ABS RECALL might be required to help Ford customers be safe! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The contact owns a 2012 Ford Edge. The contact stated that while attempting to start the vehicle, the contact became aware that the rearview camera displayed a blank screen or an upside-down image. An independent mechanic was contacted. The vehicle was not taken to a dealer or an independent mechanic to be diagnosed. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 25V270000 (BACK OVER PREVENTION); however, the VIN, the make, or model was not included in the recall. The manufacturer was not notified of the failure. The failure mileage was approximately 123,000.
Safety Rating for the 2012 FORD EDGE
The 2012 FORD EDGE received an overall safety rating of 4 out of 5 stars from NHTSA's New Car Assessment Program (NCAP).
| Test Category | Rating |
|---|---|
| Overall Rating | ★★★★☆ (4/5) |
| Frontal Crash | ★★★☆☆ (3/5) |
| Side Crash | ★★★★★ (5/5) |
| Rollover | ★★★★☆ (4/5) |
Safety ratings are based on controlled crash tests conducted by NHTSA. A 5-star rating indicates the highest level of occupant protection.
Technical Service Bulletins for the 2012 FORD EDGE
Ford Motor Company has issued 6 technical service bulletins (TSBs) for the 2012 FORD EDGE. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
13N02 S3 — SERVICE BRAKES, HYDRAULIC
Certain 2010-2014 Model Year Edge and MKX Vehicles - Extended Warranty Coverage on Brake Booster
TSB18-2013 — STRUCTURE:BODY:DOOR
Some 2011-2013 Edge/MKX, 2013 Flex/MKT vehicles built on or before 15-Jul-2013 and 2013-2014 Explorer vehicles built on or before 15-Aug-2013 may exhibit a door ajar lamp illuminated with all doors closed. This may be due to the door ajar sensor within the door latch. Follow the Service Procedure steps to...
16B23 — VEHICLE SPEED CONTROL
Certain 2011-2012 Model Year Edge and MKX Vehicles Equipped with 3.5L or 3.7L Engines, and 2011-2012 Model Year Mustang Vehicles Equipped with 3.7L Engines - Electronic Throttle Body Replacement
TSB160066 — EQUIPMENT
Touchscreen navigation system - arabic language - blank screen
TSB-13-5-10 — FUEL SYSTEM, OTHER:STORAGE:FUEL GAUGE SYSTEM
FORD: ON SOME VEHICLES, THE FUEL GAUGE FAILS TO SHOW FULL OR THE FUEL TANK NOT ACCEPTING MORE THAN 49 LITERS (13 GALLONS) WHEN TANK IS EMPTY. MODEL 2012 EDGE. *PE
TSB-13-5-10 — FUEL SYSTEM, OTHER:STORAGE:TANK ASSEMBLY:FILLING/CHARGING
FORD: ON SOME VEHICLES, THE FUEL GAUGE FAILS TO SHOW FULL OR THE FUEL TANK NOT ACCEPTING MORE THAN 49 LITERS (13 GALLONS) WHEN TANK IS EMPTY. MODEL 2012 EDGE. *PE
NHTSA Investigations for the 2012 FORD EDGE
NHTSA has opened 1 investigation into potential safety defects in the 2012 FORD EDGE.
Other Model Years of the FORD EDGE
- 2007 FORD EDGE — 1,237 complaints
- 2008 FORD EDGE — 1,457 complaints
- 2009 FORD EDGE — 304 complaints
- 2010 FORD EDGE — 777 complaints
- 2011 FORD EDGE — 2,527 complaints
- 2012 FORD EDGE (current)
- 2013 FORD EDGE — 3,195 complaints
- 2014 FORD EDGE — 507 complaints
- 2015 FORD EDGE — 902 complaints
- 2016 FORD EDGE — 1,027 complaints
- 2017 FORD EDGE — 1,502 complaints
Other FORD Models
- FORD F-150 — 45,660 total complaints
- FORD EXPLORER — 42,140 total complaints
- FORD ESCAPE — 34,654 total complaints
- FORD FOCUS — 29,539 total complaints
- FORD FUSION — 28,243 total complaints
- FORD TAURUS — 23,867 total complaints
- FORD WINDSTAR — 19,456 total complaints
- FORD MUSTANG — 11,551 total complaints