2012 FORD EDGE — Problems, Recalls & Safety Data

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4/5

★★★★

Safety Rating

1,466

Owner Complaints

38 Crashes 6 Fires

3

Recalls

ACTIVE RECALL

6

Service Bulletins

1

Investigation

Overview of the 2012 FORD EDGE

The 2012 FORD EDGE has received a total of 1,466 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). It earned an overall safety rating of 4 out of 5 stars in NHTSA's New Car Assessment Program crash tests. There have been 3 recall campaigns affecting this vehicle, covering issues with POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT, FUEL SYSTEM, GASOLINE, FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS. 6 technical service bulletins have been issued by Ford Motor Company for this model year. The most commonly reported problems involve the Electrical System (457 complaints), Service Brakes (243 complaints), and Unknown Or Other (175 complaints).

Recalls for the 2012 FORD EDGE

NHTSA has recorded 3 recalls for the 2012 FORD EDGE, potentially affecting up to 116,682 vehicles.

Recall 14V393000 — POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT

| 83,250 vehicles affected

Defect: Ford Motor Company (Ford) is recalling certain model year 2012-2014 Ford Edge and Lincoln MKX vehicles manufactured September 2, 2010, to November 30, 2013; 2013-2014 Ford Taurus and Lincoln MKS vehicles manufactured August 25, 2011, to November 30, 2013; and 2013-2014 Ford Flex and Lincoln MKT vehicles manufactured September 12, 2011, to November 30, 2013. In the affected vehicles, the...

Consequence: If the halfshaft and linkshaft become disengaged while driving, power will no longer be transmitted to the wheels, increasing the risk of a vehicle crash. Additionally, if the parking brake is not applied before exiting the vehicle, the vehicle may roll away despite the transmission being placed in 'Park', increasing the risk of injury to exiting occupants and bystanders.

Remedy: Ford will notify owners, and dealers will inspect the vehicles to make sure that the halfshaft is properly retained. If it is not, dealers will replace the linkshaft and also replace the halfshaft if it shows evidence of spline damage,...

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Recall 14V002000 — FUEL SYSTEM, GASOLINE

| 27,933 vehicles affected

Defect: Ford Motor Company (Ford) is recalling certain model year 2012-2013 Edge vehicles manufactured from September 2, 2010, through April 25, 2013, and equipped with 2.0L engines. The fuel line pulse damper metal housing may crack as a result of an improper manufacturing process. A cracked fuel line pulse damper housing may result in a combination of fuel odor, weepage, or...

Consequence: A fuel leak in the presence of an ignition source may result in a fire.

Remedy: Ford will notify owners, and dealers will replace the fuel line with one that does not have a damper, free of charge. The safety recall began on February 25, 2014. Owners may contact Ford at 1-866-436-7332. Ford's number for this...

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Recall 12V438000 — FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS

| 5,499 vehicles affected

Defect: Ford is recalling certain 2012 Edge vehicles manufactured from September 2, 2010, through October 31, 2011, equipped with 2.0L engines. The fuel line pulse damper metal housing may crack as a result of an improper manufacturing process. A cracked fuel line pulse damper housing may result in a combination of fuel odor, weepage, or a continuous leak while the fuel...

Consequence: A fuel leak in the presence of an ignition source may result in a fire.

Remedy: Ford will notify owners, and dealers will repair the vehicles free of charge. The safety recall began on September 27, 2012. Owners may contact Ford Motor Company Customer Relationship Center at 1-866-436-7332.

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Owner Complaints for the 2012 FORD EDGE

1,466 complaints have been filed with NHTSA for the 2012 FORD EDGE. Below is a breakdown by vehicle component.

Electrical System
Complaints: 457 2 Fires
Service Brakes
Complaints: 243 13 Crashes 5 Injuries
Unknown Or Other
Complaints: 175 3 Crashes 2 Injuries
Structurebody
Complaints: 106 2 Crashes 1 Injury
Exterior Lighting
Complaints: 84
Engine
Complaints: 59 1 Fire
Structurebodydoor
Complaints: 56
Power Train
Complaints: 45 3 Crashes 1 Injury
Fuelpropulsion System
Complaints: 32 1 Crash 1 Fire
Electronic Stability Control Esc
Complaints: 28 1 Crash 1 Injury
Latcheslockslinkagesdoorslatch
Complaints: 28
Service Brakes Hydraulic
Complaints: 19 1 Crash
Steering
Complaints: 16 1 Crash 1 Injury
Fuel System Gasoline
Complaints: 15 1 Fire
Vehicle Speed Control
Complaints: 15 2 Crashes
Latcheslockslinkages
Complaints: 10
Air Bags
Complaints: 8 5 Crashes 8 Injuries
Visibilitywiper
Complaints: 8
Structure
Complaints: 7 1 Crash
Back Over Prevention
Complaints: 4
Seat Belts
Complaints: 4
Seats
Complaints: 4
Service Brakes Hydraulicfoundation Componentsmaster Cylinder
Complaints: 4
Engine And Engine Cooling
Complaints: 3 1 Fire
Equipment Adaptivemobility
Complaints: 3
Visibilitysunmoon Roof Assembly
Complaints: 3
Wheels
Complaints: 3 1 Crash
Back Over Prevention Sensing System Camera
Complaints: 2
Interior Lighting
Complaints: 2
Suspension
Complaints: 2
Tires
Complaints: 2 1 Crash
Visibility
Complaints: 2
Back Over Prevention Camera System
Complaints: 1
Back Over Prevention Warnings
Complaints: 1
Electrical System Instrument Clusterpanel
Complaints: 1 1 Crash
Engine And Engine Coolingenginegasolineturbosupercharger
Complaints: 1
Engine And Engine Coolingengineoillubricationpump
Complaints: 1
Equipmentelectricalinfotainment
Complaints: 1
Equipmentelectricalnavigational Systemglobal Positioning System
Complaints: 1 1 Crash
Latcheslockslinkagesdoorslock
Complaints: 1
Power Trainautomatic Transmissiongear Position Indication Prndl
Complaints: 1
Seatsfront Assemblyhead Restraint
Complaints: 1
Service Brakes Hydraulicantilocktraction Controlelectronic Limited Slipcontrol Unitmodule
Complaints: 1
Service Brakes Hydraulicfoundation Components
Complaints: 1
Service Brakes Hydraulicpower Assist
Complaints: 1
Service Brakes Hydraulicpower Assistelectriccontrol Module
Complaints: 1
Service Brakes Hydraulicpower Assistvacuum
Complaints: 1 1 Crash
Tirespressure Monitoring And Regulating Systems
Complaints: 1
Visibilitydefrosterdefoggerhvac System
Complaints: 1

Most Recent Complaints

#11703314 | SERVICE BRAKES | | N/A miles
2012 Ford Edge brake failure occurred without any warning while I was driving on I85. Brake pedal went to floor with diminished braking ability when a vehicle adjacent changed lanes quickly to in front of my vehicle. Luckily no accident occurred. Vehicle was taken to Ford dealer. A previous issue with brakes happened in 2021/mileage 109k and brake booster was replaced under recall 13N02 at that time. Dealer diagnosed current brake issue and recommended replacing HCU AND MASTER CYLINDER DUE TO VALVES AND SEAL LEAKING INTERNALLY. RELACE OIL SENDING UNIT ALSO DUE TO IT LEAKING OIL. Mileage 146K Vehicle is unsafe to drive as is. Cost of repairs is close to value of car.
#11699817 | POWER TRAIN | | N/A miles
Shift to park message, not showing it is in park. Can only crank the car if you turn the key halfway and then shift to neutral to crank it. Once you put it back in park and set the emergency brake you can only crank it by repeating the process of Neutral cranking. Car will roll away without brake set. Driving is a concern as I am afraid it might pop into another gear. My year 2012 is not in the recall that effects 2015-2018 models but it's the exact same issue.
#11693078 | AIR BAGS | | N/A miles
My airbags randomly deployed while I was driving.
#11689308 | SERVICE BRAKES | | N/A miles
Ford Edge 2012 Limited 2.0L [XXX] The brake pedal went all the way to the floor while my wife was driving a few times. The brakes DID NOT STOP OR SLOW THE CAR AT ALL! She pumped the brake pedal and braking came back. But, after that we could not trust the brake system. We paid AutoNation Ford in Fort Worth, Texas $2,694.45 on 10/11/2023 to replace the ABS system, after their recommendation that this will fix the problem. This did fix the problem until recently this past week on 9/21/2025, when the brake pedal went to the floor without any braking, just continued to move forward in our driveway. The next push on the brake pedal did provide braking but now seems a little soft. My wife’s sister also has a Ford Edge with similar or the same symptoms, a 2013 Edge. My daughter has a 2012 Ford Fusion with similar or the same symptoms. This is a very dangerous SAFETY PROBLEM with these Ford cars! I suspect that this problem is more widespread than just my family, more Ford Edge vehicles with this ABS problem. A Ford Edge ABS RECALL might be required to help Ford customers be safe! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
#11689171 | BACK OVER PREVENTION | | 123,000 miles
The contact owns a 2012 Ford Edge. The contact stated that while attempting to start the vehicle, the contact became aware that the rearview camera displayed a blank screen or an upside-down image. An independent mechanic was contacted. The vehicle was not taken to a dealer or an independent mechanic to be diagnosed. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 25V270000 (BACK OVER PREVENTION); however, the VIN, the make, or model was not included in the recall. The manufacturer was not notified of the failure. The failure mileage was approximately 123,000.

View all Electrical System complaints →

Safety Rating for the 2012 FORD EDGE

The 2012 FORD EDGE received an overall safety rating of 4 out of 5 stars from NHTSA's New Car Assessment Program (NCAP).

Test Category Rating
Overall Rating ★★★★ (4/5)
Frontal Crash ★★★☆☆ (3/5)
Side Crash ★★★★★ (5/5)
Rollover ★★★★ (4/5)

Safety ratings are based on controlled crash tests conducted by NHTSA. A 5-star rating indicates the highest level of occupant protection.

Technical Service Bulletins for the 2012 FORD EDGE

Ford Motor Company has issued 6 technical service bulletins (TSBs) for the 2012 FORD EDGE. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.

13N02 S3 — SERVICE BRAKES, HYDRAULIC

Certain 2010-2014 Model Year Edge and MKX Vehicles - Extended Warranty Coverage on Brake Booster

TSB18-2013 — STRUCTURE:BODY:DOOR

Some 2011-2013 Edge/MKX, 2013 Flex/MKT vehicles built on or before 15-Jul-2013 and 2013-2014 Explorer vehicles built on or before 15-Aug-2013 may exhibit a door ajar lamp illuminated with all doors closed. This may be due to the door ajar sensor within the door latch. Follow the Service Procedure steps to...

16B23 — VEHICLE SPEED CONTROL

Certain 2011-2012 Model Year Edge and MKX Vehicles Equipped with 3.5L or 3.7L Engines, and 2011-2012 Model Year Mustang Vehicles Equipped with 3.7L Engines - Electronic Throttle Body Replacement

TSB160066 — EQUIPMENT

Touchscreen navigation system - arabic language - blank screen

TSB-13-5-10 — FUEL SYSTEM, OTHER:STORAGE:FUEL GAUGE SYSTEM

FORD: ON SOME VEHICLES, THE FUEL GAUGE FAILS TO SHOW FULL OR THE FUEL TANK NOT ACCEPTING MORE THAN 49 LITERS (13 GALLONS) WHEN TANK IS EMPTY. MODEL 2012 EDGE. *PE

TSB-13-5-10 — FUEL SYSTEM, OTHER:STORAGE:TANK ASSEMBLY:FILLING/CHARGING

FORD: ON SOME VEHICLES, THE FUEL GAUGE FAILS TO SHOW FULL OR THE FUEL TANK NOT ACCEPTING MORE THAN 49 LITERS (13 GALLONS) WHEN TANK IS EMPTY. MODEL 2012 EDGE. *PE

NHTSA Investigations for the 2012 FORD EDGE

NHTSA has opened 1 investigation into potential safety defects in the 2012 FORD EDGE.

Investigation PE16012 — LATCHES/LOCKS/LINKAGES Closed

Opened:

Door Ajar Warning Light Always On

Other Model Years of the FORD EDGE

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Other FORD Models

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