2012 FORD EDGE Service Brakes Problems
243 NHTSA complaints on file
Service Brakes Issues in the 2012 FORD EDGE
243 service brakes complaints have been filed with NHTSA for the 2012 FORD EDGE. Of these, 13 involved a crash, 0 involved a fire, and 5 resulted in injury.
243
Complaints
13
Crashes
0
Fires
5
Injuries
0
Deaths
All Service Brakes Complaints
2012 Ford Edge brake failure occurred without any warning while I was driving on I85. Brake pedal went to floor with diminished braking ability when a vehicle adjacent changed lanes quickly to in front of my vehicle. Luckily no accident occurred. Vehicle was taken to Ford dealer. A previous issue with brakes happened in 2021/mileage 109k and brake booster was replaced under recall 13N02 at that time. Dealer diagnosed current brake issue and recommended replacing HCU AND MASTER CYLINDER DUE TO VALVES AND SEAL LEAKING INTERNALLY. RELACE OIL SENDING UNIT ALSO DUE TO IT LEAKING OIL. Mileage 146K Vehicle is unsafe to drive as is. Cost of repairs is close to value of car.
Ford Edge 2012 Limited 2.0L [XXX] The brake pedal went all the way to the floor while my wife was driving a few times. The brakes DID NOT STOP OR SLOW THE CAR AT ALL! She pumped the brake pedal and braking came back. But, after that we could not trust the brake system. We paid AutoNation Ford in Fort Worth, Texas $2,694.45 on 10/11/2023 to replace the ABS system, after their recommendation that this will fix the problem. This did fix the problem until recently this past week on 9/21/2025, when the brake pedal went to the floor without any braking, just continued to move forward in our driveway. The next push on the brake pedal did provide braking but now seems a little soft. My wife’s sister also has a Ford Edge with similar or the same symptoms, a 2013 Edge. My daughter has a 2012 Ford Fusion...
The first incident occurred in GA on vacation in June. While my spouse was driving, he said the brakes seemed squishy and were not right. When he braked to stop the car to get gas, his foot went almost to the floor. After getting gas, I drove and they did not seem right. The second incident happened the beginning of August and I was coming down a relatively steep hill. I went to brake and my foot went all the way to the floor and did not completely stop. I took the car to my mechanic and he wasn't sure of the problem, and to another mechanic. The 2nd thought it was the brake booster. I then took it to the Ford dealership where I bought it last August and had them look at it. They said it is the ABS module and that I am #829 on the list...
The ABS system is completely shot. I have replaced the entire brake system besides the ABS. There is a recall on the ABS System for other 2012 Ford Edges, but for some reason my vehicle isn’t included. Please consider including my car in the recall as this is a serious safety issue. I cannot even drive the car, because i am not able to brake properly.
Regarding the three Ford vehicles in my possession, each with approximately 80,000 miles, I've observed consistent issues with the Anti-lock Braking System (ABS) module. Despite my inquiry with a Ford dealership, no recall has been issued for these vehicles, and the ABS module is reportedly unavailable for repair. Given the apparent prevalence of this issue, I am concerned about the potential impact on vehicle performance during critical events. Furthermore, I am seeking clarification from Ford representatives regarding the lack of a resolution for this recurring problem across multiple vehicles. Sincerely, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
BRAKE PEDAL HITTING THE FLOOR : ISSUE COMES AND GOES VERY RARELY . FIRST COMPLAIN REPORTED ON APRIL 2014: BRAKE BOOSTER REPLACED ON WARRANTY. LAST COMPLAIN REPORTED TO ORIGINAL CAR DEALER: COULD NOT IDENTIFY THE ISSUE. IN BETWEEN THESE TWO DATES, BRAKE BOOSTER HAS BEEN REPLACED RECENTLY. ABS HYDRAULIC CONTROL UNIT MAY CAUSE THE BRAKE FAILURE, NO ABS LIGHT YET. FORD HONORED AN EXTENDED WARRANTY ON BRAKE POWER BOOSTER IN 2020. PERFORMING A FEW REPEATED SUDDEN STOPS AT CERTAIN SPEED GETS THE BRAKES TO HOW IT SHOULD BE. NO ACCIDENT EVER INVOLVED.
On July 31, 2019, I had the brake booster replaced at Midas due to a hissing noise and a loss of brake pressure, costing me $733.39. At that time, I checked for a Ford recall but found none for my VIN. I recently came across Ford Customer Satisfaction Program 13N02: Certain 2010-2014 Model Year Edge and MKX Vehicles Extended Warranty Coverage on Brake Booster. While I never was contacted by Ford about this issue for my 2012 Ford Edge, I feel it should be part of the program as it was clearly a safety issue at the time. Ford Customer Satisfaction Program 13N02 does show as an outstanding field service action for my VIN.
The ABS module failed which also impacted the traction control. The ABS module cannot be repaired because Ford cannot get the part needed due to the high volume of failure on this required safety feature. My car is unsafe to drive due to this system failure.
The brakes can’t been repair I totally lost brakes to may times
The contact owns a 2012 Ford Edge. The contact stated that while depressing the brake pedal, the brake pedal went to the floorboard causing the braking distance to become extended. The vehicle was diagnosed by a certified mechanic who determined that the brake booster had failed and needed to be replaced. The braked booster was replaced. While driving approximately 10 MPH in the snow, the contact depressed the brake pedal, and the brake pedal went to the floorboard before the vehicle came to a stop. There was no warning lights illuminated. The vehicle was returned to the mechanic who diagnosed the vehicle and determined that the ABS module had failed. The vehicle had not been repaired. The contact became aware of Technical Service Bulletin: 13N02. The manufacturer was made aware of the failure and confirmed that the VIN was not covered under warranty, Service Bulletin, or recall. The manufacturer referred...
The ABS light comes on, Increased braking distance, Brake pedal is very stiff, Fluid leaking from the master cylinder, and Engine stalls when braking.
Seen on the internet where there was a recall for a brake booster....checking to see if mine can be fixed or has it already been fixed.....
My 2012 Ford Edge has always had an issue with its brakes. I put new ones on and then the ABS system goes haywire and kicks in making the car feel like the brakes are constantly engaged. The car has also stopped in the middle of the road by it self with no warning. The brake pedal at times is squishy as well. I have it at a Ford dealership now to get it fixed I have to purchase a new ABS unit and modular. These parts are on indefinite back order per the dealership. I cannot be without a car for months on end but I dare not drive it because it is a safety hazard with unpredictable braking. My son drives this car and I do not want him involved in an accident related to this faulty brake system. Ford should recall this issue and correct it before...
Brake pedal goes to floor with minimal stopping power
I experienced spongy pedal that went to the floor, no brake light or abs light came on, no leaks. I was driving my wife's edge and hit the brakes to make a left hand turn. When I did the the brake pedal went straight to the floor! It showed some stopping power but not enough to actually stop the car without having a good amount of distance. I shut off the car, turned it back on and the brakes were fine. It happened again!
Wow, vehicle is in park and idling. My traction control light comes on then my brakes go all the way to the floor. It has done about six times so far.
My brakes are going all the way to the floor just every once in a while, but wow, my vehicle is in park and running, my traction control light comes on the only way to get it off. Is to turn the ignition off and back on.
break booster
There was no warning stated in the dash, but I went to drive my car one day and the brakes were sunk to the floor. I drove it around carefully for a little bit and realized the brake pedal built pressure if it was constantly being pressed, however, it would lose the pressure instantly. I got the brakes bled and replaced a brake line since I had replaced both of the rear calipers prior (no issues there and no issues with brake pads or the brakes themselves). A few weeks went by and I lost the pressure again instantly. I called the mechanic to take a look and they replaced the brake booster and master cylinder and bled the brakes. The brake lines/hoses were fine with no leaks. I picked the vehicle up and the brake pedal is still soft and mushy with no pressure building. I am scared to...
Brakes malfunction, the vehicle experienced an apparent loss of brake pressure, resulting in the brake pedal sinking to the floorboard before the vehicle came to a complete stop. A technician serviced the car on three different occasions, replacing the brake booster and bleeding the hydraulic system on 9/11/2023. The problem persisted, taking car to technician for further analysis on three separate occasions, noticing a strange noise while pressing the brake pedal, described as a “wind blowing” noise. After more work, brake malfunction happened again on 1/3/2024.
The brakes extremely stiff while being depressed. While backing out of garage ended up in side lawn. I have to use an excessive amount of force to break normally and avoid a collision with another vehicle. A local service technician diagnosed the issue and determined the cause to be a faulty brake booster. The technician recommended replacing the brake booster. He noted that his internet search was flooded with complaints about this situation and he showed me where q Ford dealership had fixed the problem by replacing the brake booster under Customer Satisfaction Program 13N02. I tried calling Ford to see if they would replace the booster under this program and because and Ford told me the age of my car and mileage was outside scope of this program. Cost precludes me from fixing this. Disappointed in Ford. Will keep using excessive force to brake.
The contact owns a 2012 Ford Edge. The contact stated that while driving downhill and depressing the brake pedal, the brake pedal became very soft and extended to the floorboard. The vehicle was taken to the local mechanic who replaced the brake master cylinder, brake pads, and calipers; however, the failure reoccurred. The vehicle was taken back to the mechanic who serviced the brake lines and informed that the brake booster might also be faulty. The manufacturer was notified of the failure and informed the contact that the vehicle did not qualify for the manufacturer's warranty campaign to replace the brake booster. The local dealer was not contacted. The failure mileage was 143,000.
I am one of thousands of people who have had the power brake booster fail on their Ford Edge. Initially, my vehicle failed to stop at an intersection when another vehicle was running the red light, and I was nearly t-boned. The brake pedal was almost impossible to press in. I thought the issue was due to the icy conditions at the time and some problem with the ABS. This summer the real problem became apparent as the brakes have started squealing and hissing every time they are pressed, and the pressure required to come to a full stop varies from nearly none and jerking to an immediate stop to the point I am barely able to press the pedal hard enough to get it to stop at all. Sometimes both situations will occur during one stop, and the brake pedal will go from excessively resistant to dropping to the...
Intermittently when you hit a bump, the brake pedal goes to the floor and may stay that way for a couple of days and then it comes back. This is the second brake booster ford replaced, I see that brakes are a constant problem on these vehicles, this repair is costing me a $1000.00 the car only has 90000 miles on it. My wife is afraid to drive it anymore.
The contact owns a 2012 Ford Edge. The contact stated that while depressing the brake pedal to stop the vehicle, the brake pedal had extended to the floorboard causing the braking distances to become extended. The vehicle was taken to the local mechanic who diagnosed that the brake valve had become stuck. The vehicle was not yet repaired. The local dealer and manufacturer were not contacted regarding the failure. The failure mileage was 132,000.
The brakes on this vehicle have gradually become worse over time. Even with replacing the pads, rotors. They are spongy and the pedal drops almost to the floor. This causes a delay in braking.
The breaks loose and go down and the car can't stop
The contact owns a 2012 Ford Edge. The contact stated that while attempting to stop the vehicle, the brake pedal was depressed and extended to the floorboard. The vehicle failed to immediately stop, nearly causing a rear-end collision with another vehicle. The vehicle was taken back to an independent dealer who was unable to determine the cause of the failure. Additionally, while driving at various speeds, the vehicle would not properly accelerate while depressing the accelerator pedal, with the check engine warning light and fuel filler inlet message illuminated. The cause of the failure was not yet determined. The manufacturer and the local dealers were notified but no assistance was offered. The failure mileage was 136,000.
Summer 2022 my brakes started giving out … when coming to a stop, the brake pad goes all of the way to the floor makes a sound similar to a pump or a hiss. It “corrected” itself after a few pumps on the brake peddle after about five minutes. It happened a second time so I took it back to the company who had replaced my brakes 2/3 yrs prior … they could not find anything wrong w/them. It happened again, I took car back to same place with same results. Later in the year it happened for a 4th time but did not correct itself as it had in the past, I drove home at 30mph for over 30 minutes leaving a lot of space between myself and cars in front. The car sat for about a month then my brother drove it and experienced the same problem. I...
When braking my brakes hit the floor. I had the booster and master cylinder replaced. 2 years later my car has been at the dealer for 2 months. They replaced the booster again and now say I need a HCU unit. The HCU is on stop sale and now I still am without a car. I have paid 1450.00 for the second booster so far and if they can get the HCU then it’s another 1500.00. My car only has 73,000 miles on it
The contact owns a 2012 Ford Edge. The contact stated while driving approximately 35 MPH and slowing for traffic, she depressed the brake pedal, and the brake pedal went to the floorboard. The contact stated that she pumped the brake pedal several times and was able to slow the vehicle. The contact stated no warning light was illuminated. The contact stated that the brake failure was intermittent. The contact drove the vehicle to an independent mechanic who diagnosed that the failure might be the brake booster. The mechanic bled the brake lines and adjusted the brakes. The vehicle was repaired; however, the brake failure recurred. The vehicle had not been repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 123,000.
When I had to make a quick stop the brake pedal went to floor and has been this way had it checked and found THE ABS HCU has a valve sticking and was also told it is a issue on other edge and other ford vehicles scared to drive car a brake issue that really needs fird attention
Brake pedal fades to the floor of the vehicle which presents brakes not working. The vehicle has only has a little over 22,000 miles
The brake pedal goes all the way to the floor and very little braking is applied to the wheels. The problem appeared while driving. One minute the brakes are fine, the next I have almost no brakes. Very big safety issue! The Ford dealer has diagnosed the problem with the Hydraulic Control Unit (HCU). The car had the same issue 5 years ago and was repaired. This is the second time the brakes on this car have failed while driving. No warnings before or after the brake failure.
The contact owns a 2012 Ford Edge. The contact stated that while reversing into a parking space, the brake pedal became hard to depress and the stopping distance was extended. During the failure, the vehicle nearly crashed into a concrete barrier. The contact indicated that the braking system failure had occurred on multiple occasions. The cause of the failure was not yet determined. The local dealer was notified of the failure. The manufacturer was not yet contacted or notified of the failure. The failure mileage was 72,000.
2 months after I purchased this vehicle in 2021, I noticed soft brakes, the vehicle displayed low oil pressure it locked up and turned off. Proper oil was added and the brakes appeared normal afterwards. Around mid August 2022, I noticed that when I put pressure on brakes to slow the vehicle, the peddle would sink slowly to the floor and hard to slow vehicle down. So brakes were inspected and the rear brake pads were worn all the way down and the front brakes were like new.. All four brake pads were replaced with new pads. Well this did not correct the problem. I would still hear a swoosh from the brake peddle when releasing and brakes continued to slowly sink to floor.. So the master cylinder and the vacuum booster were replaced, brake lines were bled over 10 times and problem was still not corrected. No warning lights...
As I was coming to a stop at a red light the brakes seemed to have a squishy feel and I was unable to stop the vehicle. Eventually the vehicle came to a screeching stop as I slammed on the brakes numerous times. There were no warnings that the brakes were malfunctioning. Brake pads are all intact. After having the vehicle inspected I was advised it is the brake booster. Thankfully I did not crash into anyone.
It’s been 3 times already when the car brake pedal, out of nowhere, has gone close to the bottom of the floor while trying to make a stop. The brake hardly stops the vehicle afterwards. So I need to be extra careful driving slowly back home. It stays like that for a few days then it stars working again. Luckily I haven’t had an accident yet but I’m afraid it’s just a matter of time. I noticed many people have had the same problem and wonder why has there not been a recall. This is extremely dangerous. I’m the second owner, I believe, of this SUV. So I can only tell about my experiences, don’t know about the previous owner.
Brake pedal go's to the floor. Spongy brakes
The Power Brake Booster diaphragm fails. This caused the brakes to feel rock hard when depressing the pedal and almost not stop the vehicle. There is also a "hissing noise" when depressing the brake pedal. At other times the brake pedal will slowly sink to the floor while being depressed at a stop light. The vehicle is unsafe and can't be driven safely. It only has 115,762 miles on it. An independent repair shop confirmed the vacuum leak in the Power Brake Booster and suggested we contact Ford because they heard this is a consistent issue with this model. One representative at Ford did acknowledge that they have a failure of the power brake booster diaphragm and that they had extended the warranty on this specific item. I went to get it repaired at the dealership and they claim that warranty ended in May 2022 even though I have not...
The contact owns a 2012 Ford Edge. The contact stated while attempting to reverse the vehicle out of the driveway, and also while driving approximately 25 MPH, the braking system failed to operate properly. The contact depressed the brake pedal to the floor; however, the vehicle failed to respond as designed. There were no warning lights illuminated. The contact stated that a family member and an independent mechanic attempted to repair the vehicle; however, the failure persisted. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 99,000.
Intermittent brake issue, rock hard or down to the floor squish very soft and having to pump brakes, hissing noise. I am afraid there is going to be some kind of highway crash because of this problem and my warranty is not covering it because it's intermittent, but when it does happen it lasts days. I have a baby now and am afraid to drive my vehicle to far/fast. With all the comments I've been seeing it's the exact same issue, model and year. This NEEDS to be recalled before it turns into the Toyota problem years ago when the brakes completely failed.
This car has to have the break lines bleed regularly and it seems to be a common problem in the model.
On 12/22/2021 I was going to an appointment, when i got the bottom of the driveway the brakes kept fading like I was loosing brake fluid, I drove to my mechanics it was diagnosed to be ABS hydraulic control module. My understand from trying to get a new part, there are several hundred people looking for the same part. There were no dash lights or warnings so it is hard to believe that there are not accidents by this issue. If this had occurred on the road there would have been no stopping in an emergency. My car is still sitting waiting for the part. Its here if you need to check it out. The part is very difficult to get to. Again no warning till i put my foot on the brake pedal
brake system not performing properly even after replacing defective master cylinder component.
The contact owns a 2012 Ford Edge. The contact stated while driving approximately 45 MPH, the brake pedal would go to the floorboard while depressed with an abnormal sound. There was no warning light illuminated. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The VIN was not available. The approximate failure mileage was 120,000.
Applied my brakes while on the highway Heard a loud “hissing sound” and the brake pedal was rock hard. I ended up in the ditch.
I dont drive often or many miles so while driving on state route had to stop seeing several cars in front of me stopping for a dump truck backing in drive so pressed on brake but went to floor and did eventually stop however had spongy pedal until I got home. I did get brake pads and fluid checked with all being fine. My local Ford said they had not heard of this issue however I saw many reports submitted on this site and read a plea to Ford for a recall since mechanics say they have no fix for it. It came on suddenly and I am in fear to use my vehicle for fear of brake failure with damage and possible death. Please have company research, recall and fix before someone gives their life before something deadly cannot be undone. Thanks!!
Brake pedal went completely soft, and to the floor and did not slow the vehicle. This occurred out of nowhere. Brakes were working fine before this random loss of control and power. Almost hit the car in front of me. Eventually came to a stop with pedal all the way to the floor. Placed my car in park, took foot off the brake, then brakes came back to work as normal. Took it to multiple brake shops. No one will even touch it as there is no resolution. One shop has seen 9 fords with the exact same issue; Replaced the master cylinder, brake booster, and cleaning all lines with no resolve, thus having to reimburse customers for their parts and labor. Someone is going to die if Ford doesn’t make a recall. One customer quoted Ford for saying “We are looking into it. Until then drive carefully.” Wow. There...
Brake pedal goes to the floor - brake failure. Reading on-line, this appears to be a chronic, dangerous, widespread, multi-year Ford Motor problem. The issue appears to be a result of a systemic faulty braking Ford Motor issue.
Other 2012 FORD EDGE Problem Areas
Electrical System
457 complaints
Unknown Or Other
175 complaints
Structurebody
106 complaints
Exterior Lighting
84 complaints
Engine
59 complaints
Structurebodydoor
56 complaints
Power Train
45 complaints
Fuelpropulsion System
32 complaints
Electronic Stability Control Esc
28 complaints
Latcheslockslinkagesdoorslatch
28 complaints
Service Brakes Hydraulic
19 complaints
Steering
16 complaints
Fuel System Gasoline
15 complaints
Vehicle Speed Control
15 complaints
Latcheslockslinkages
10 complaints
Air Bags
8 complaints
Visibilitywiper
8 complaints
Structure
7 complaints
Back Over Prevention
4 complaints
Seat Belts
4 complaints
Seats
4 complaints
Service Brakes Hydraulicfoundation Componentsmaster Cylinder
4 complaints
Engine And Engine Cooling
3 complaints
Equipment Adaptivemobility
3 complaints
Visibilitysunmoon Roof Assembly
3 complaints
Wheels
3 complaints
Back Over Prevention Sensing System Camera
2 complaints
Interior Lighting
2 complaints
Suspension
2 complaints
Tires
2 complaints
Visibility
2 complaints
Back Over Prevention Camera System
1 complaint
Back Over Prevention Warnings
1 complaint
Electrical System Instrument Clusterpanel
1 complaint
Engine And Engine Coolingenginegasolineturbosupercharger
1 complaint
Engine And Engine Coolingengineoillubricationpump
1 complaint
Equipmentelectricalinfotainment
1 complaint
Equipmentelectricalnavigational Systemglobal Positioning System
1 complaint
Latcheslockslinkagesdoorslock
1 complaint
Power Trainautomatic Transmissiongear Position Indication Prndl
1 complaint
Seatsfront Assemblyhead Restraint
1 complaint
Service Brakes Hydraulicantilocktraction Controlelectronic Limited Slipcontrol Unitmodule
1 complaint
Service Brakes Hydraulicfoundation Components
1 complaint
Service Brakes Hydraulicpower Assist
1 complaint
Service Brakes Hydraulicpower Assistelectriccontrol Module
1 complaint
Service Brakes Hydraulicpower Assistvacuum
1 complaint
Tirespressure Monitoring And Regulating Systems
1 complaint
Visibilitydefrosterdefoggerhvac System
1 complaint