NHTSA Complaint #11454581 — 2012 FORD EDGE

Brake pedal went completely soft, and to the floor and did not slow the vehicle. This occurred out of nowhere. Brakes were working fine before this random loss of control and power. Almost hit the car in front of me. Eventually came to a stop with pedal all the way to the floor. Placed my car in park, took foot off the brake, then brakes came back to work as normal. Took it to multiple brake shops. No one will even touch it as there is no resolution. One shop has seen 9 fords with the exact same issue; Replaced the master cylinder, brake booster, and cleaning all lines with no resolve, thus having to reimburse customers for their parts and labor. Someone is going to die if Ford doesn’t make a recall. One customer quoted Ford for saying “We are looking into it. Until then drive carefully.” Wow. There are MANY people reporting the same problem. Do a little research.