2011 FORD EDGE — Problems, Recalls & Safety Data
4/5
Safety Rating
2,527
Owner Complaints
3
Recalls
5
Service Bulletins
0
Investigations
Overview of the 2011 FORD EDGE
The 2011 FORD EDGE has received a total of 2,527 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). It earned an overall safety rating of 4 out of 5 stars in NHTSA's New Car Assessment Program crash tests. There have been 3 recall campaigns affecting this vehicle, covering issues with ELECTRICAL SYSTEM:SOFTWARE, STRUCTURE:BODY, LATCHES/LOCKS/LINKAGES:HATCHBACK/LIFTGATE:LOCK. 5 technical service bulletins have been issued by Ford Motor Company for this model year. The most commonly reported problems involve the Electrical System (683 complaints), Service Brakes (256 complaints), and Unknown Or Other (253 complaints).
Recalls for the 2011 FORD EDGE
NHTSA has recorded 3 recalls for the 2011 FORD EDGE, potentially affecting up to 22,830 vehicles.
Recall 11V128000 — ELECTRICAL SYSTEM:SOFTWARE
| 8,022 vehicles affected
Defect: FORD IS RECALLING CERTAIN MODEL YEAR 2011 FORD F-150, F-250, F-350, F-450, F-550, EDGE, AND LINCOLN MKX TRUCKS MANUFACTURED FROM OCTOBER 25, 2010, THROUGH NOVEMBER 20, 2010. THESE VEHICLES WERE INSPECTED USING INTEGRATED DIAGNOSTIC SYSTEM (IDS) THAT HAD A CUSTOM SOFTWARE ROUTINE TO READ THE SUSPECT BODY CONTROL MODULE (BCM) SERIAL NUMBER. BASED ON THE SERIAL NUMBER THE BCM WAS...
Consequence: IF AN ELECTRICAL SHORT DEVELOPS, AN OVERHEATING CONDITION MAY OCCUR WHICH COULD RESULT IN A VEHICLE FIRE.
Remedy: DEALER WILL INSPECT THE BODY CONTROL MODULE AND IF NECESSARY REPLACE IT FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MARCH 7, 2011. OWNERS MAY CONTACT FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
View full details →Recall 10V659000 — STRUCTURE:BODY
| 14,737 vehicles affected
Defect: FORD IS RECALLING CERTAIN MODEL YEAR 2011 F-150, F-250, F-350, F-450, F-550, EDGE AND LINCOLN MKX VEHICLES. DURING A SIX-DAY PRODUCTION PERIOD, THE SUPPLIER OF THE BODY CONTROL MODULE MANUFACTURED MODULES THAT MAY HAVE THE POTENTIAL FOR AN INTERNAL SHORT.
Consequence: IF AN ELECTRICAL SHORT DEVELOPS, AN OVERHEATING CONDITION MAY OCCUR WHICH CAN RESULT IN AN UNATTENDED VEHICLE FIRE.
Remedy: DEALER WILL REPLACE THE BODY CONTROL MODULE IF NECESSARY FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JANUARY 11, 2011. OWNERS MAY CONTACT FORD AT 1-866-436-7332.
View full details →Recall 10V516000 — LATCHES/LOCKS/LINKAGES:HATCHBACK/LIFTGATE:LOCK
| 71 vehicles affected
Defect: FORD IS RECALLING CERTAIN MODEL YEAR 2011 EDGE AND LINCOLN MKX VEHICLES MANUFACTURED FROM JULY 1, 2010, THROUGH OCTOBER 8, 2010. THESE VEHICLES WERE SHIPPED WITH INCORRECTLY CONFIGURED ELECTRONIC MODULE SETTINGS THAT DISABLE THE LOCKING FUNCTION OF THE LIFTGATE. ACCORDINGLY, THE VEHICLES FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 206, "DOOR LOCKS AND DOOR...
Consequence: THE LIFTGATE LOCK MAY BE DISABLED AND THE DRIVER MAY NOT BE ABLE TO LOCK THE LIFTGATE USING INTERIOR LOCK SWITCHES OR REMOTE KEY FOB BUTTONS.
Remedy: FORD WILL NOTIFY OWNERS AND DEALERS WILL HAVE THE AFFECTED CONTROL MODULES UPDATED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON NOVEMBER 1, 2010. OWNERS MAY CONTACT FORD AT 1-866-436-7332.
View full details →Owner Complaints for the 2011 FORD EDGE
2,527 complaints have been filed with NHTSA for the 2011 FORD EDGE. Below is a breakdown by vehicle component.
Most Recent Complaints
The contact owns a 2011 Ford Edge. The contact stated that the brake pedal was firm while depressing with an abnormal hissing sound coming from the vehicle. Due to the failure, the braking distance was extended. There was no warning light illuminated. The dealer was notified of the failure and the contact was informed that the VIN was not under recall. The vehicle was then taken to an independent mechanic where it was diagnosed with power brake booster unit failure. The manufacturer was notified of the failure and provided the same information as the dealer. The vehicle was not repaired. The failure mileage was approximately 197,000.
Back up camera problem. I have reported this before. I have difficulty remembering the date, but since I've reported it before, hopefully you'll find the info. Please help!
This issue happened back June 2025 when I make a wide turn, the car automatically go into limp mode and all the lights on the dashboard that is related to the brake system comes on, so for example, the advanced traction control sensor, the brake mode, the traction mode and the ABS mode and this is very dangerous because I realize when I am driving locally, and if I’m in the middle of a major intersection, I can be struck because I would have to immediately turn my car off turn it back on and then it will start moving again. Sometimes it takes a while for it to start moving again.
Number one my brakes are soft they say needs abs and their is recall but not on My vin number but on Ford edge 2011if it's on one should be on all recall safety is without brakes and my camera is black again recalls on other ford edge but again not mine please help
See attached document for complaint.
Safety Rating for the 2011 FORD EDGE
The 2011 FORD EDGE received an overall safety rating of 4 out of 5 stars from NHTSA's New Car Assessment Program (NCAP).
| Test Category | Rating |
|---|---|
| Overall Rating | ★★★★☆ (4/5) |
| Frontal Crash | ★★★☆☆ (3/5) |
| Side Crash | ★★★★★ (5/5) |
| Rollover | ★★★★☆ (4/5) |
Safety ratings are based on controlled crash tests conducted by NHTSA. A 5-star rating indicates the highest level of occupant protection.
Technical Service Bulletins for the 2011 FORD EDGE
Ford Motor Company has issued 5 technical service bulletins (TSBs) for the 2011 FORD EDGE. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
SSM-45821 — ELECTRICAL SYSTEM:SOFTWARE
SIRI EYES FREE FUNCTIONAL ISSUES USING BLUETOOTH AND APPLE IOS 9.2 AND 9.2.1
TSB-13-6-18 — ELECTRICAL SYSTEM
LINCOLN FORD: THE REMOTE FUNCTION ACTUATOR (RFA), ON SOME VEHICLES, KEEPS CONTROLLER AREA NETWORK (CAN) AWAKE, DUE TO ACCESSORY PROTOCOL INTERFACE MODULE (APRIM) EXCESSIVE IOD AND DEAD BATTERY. MODELS 2011 EDGE, EXPLORER, MKX. *PE
CSP-12M01 — EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
FORD/LINCOLN: WARRANTY EXTENSION HAS BEEN PROVIDED FOR CERTAIN MODEL VEHICLES WITH ACCESSORY PROTOCOL INTERFACE MODULE (APIM OR SYNC MODULE) TO 4 (FOUR) YEARS ON FORD AND 5 (FIVE) YEARS ON LINCOLN VEHICLES REGARDLESS OF MILEAGE AND SUBSEQUENT OWNERS ARE AUTOMATICALLY COVERED. *PE
TSB-12-1-5 — VISIBILITY:GLASS, SIDE/REAR
FORD/LINCOLN: IN THE FRONT DOOR WINDOW GLASS, SOME MODEL YEAR VEHICLES MAY EXHIBIT STRESS CRACKS FROM GLASS EDGE. *PE
CSP-10B20 — ELECTRICAL SYSTEM:SOFTWARE
FORD SERVICE CAMPAIGN: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. SOFTWARE UPDATE. *RM
NHTSA Investigations for the 2011 FORD EDGE
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the FORD EDGE
- 2007 FORD EDGE — 1,237 complaints
- 2008 FORD EDGE — 1,457 complaints
- 2009 FORD EDGE — 304 complaints
- 2010 FORD EDGE — 777 complaints
- 2011 FORD EDGE (current)
- 2012 FORD EDGE — 1,466 complaints
- 2013 FORD EDGE — 3,195 complaints
- 2014 FORD EDGE — 507 complaints
- 2015 FORD EDGE — 902 complaints
- 2016 FORD EDGE — 1,027 complaints
Other FORD Models
- FORD F-150 — 45,660 total complaints
- FORD EXPLORER — 42,140 total complaints
- FORD ESCAPE — 34,654 total complaints
- FORD FOCUS — 29,539 total complaints
- FORD FUSION — 28,243 total complaints
- FORD TAURUS — 23,867 total complaints
- FORD WINDSTAR — 19,456 total complaints
- FORD MUSTANG — 11,551 total complaints