2014 FORD EDGE — Problems, Recalls & Safety Data
4/5
Safety Rating
507
Owner Complaints
3
Recalls
6
Service Bulletins
1
Investigation
Overview of the 2014 FORD EDGE
The 2014 FORD EDGE has received a total of 507 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). It earned an overall safety rating of 4 out of 5 stars in NHTSA's New Car Assessment Program crash tests. There have been 3 recall campaigns affecting this vehicle, covering issues with POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT, FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP. 6 technical service bulletins have been issued by Ford Motor Company for this model year. The most commonly reported problems involve the Unknown Or Other (76 complaints), Electrical System (56 complaints), and Service Brakes (55 complaints).
Recalls for the 2014 FORD EDGE
NHTSA has recorded 3 recalls for the 2014 FORD EDGE, potentially affecting up to 153,380 vehicles.
Recall 20V692000 — POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT
| 15,587 vehicles affected
Defect: Ford Motor Company (Ford) is recalling certain 2014-2016 Explorer, 2014-2015 Taurus and 2014 Edge vehicles equipped with 2.0L or 2.3L engines and front wheel drive. The support bracket for the front drive axle halfshaft may fail.
Consequence: The failed bracket could result in a loss of park function which can cause unintended vehicle movement, and loss of motive power while driving which increases the risk of a crash.
Remedy: Ford will notify owners, and dealers will replace the link shaft bracket, free of charge. Parts are not currently available. Owners received an interim notification detailing safety risk December 8, 2020. A second letter will be mailed when parts become...
View full details →Recall 15V005000 — FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
| 54,543 vehicles affected
Defect: Ford Motor Company (Ford) notified the agency on January 8, 2015, that they are recalling certain model year 2014 Ford Escape vehicles manufactured April 15, 2014, to May 8, 2014, and 2015 Lincoln MKC vehicles manufactured April 21, 2014, to May 15, 2014. On April 30, 2015, Ford expanded the recall to cover an additional 45,505 vehicles, including certain model...
Consequence: If the fuel pump fails, the vehicle may stall without warning, increasing the risk of a crash.
Remedy: Ford will notify owners, and dealers will replace the fuel pump, free of charge. The recall began on February 27, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S30.
View full details →Recall 14V393000 — POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT
| 83,250 vehicles affected
Defect: Ford Motor Company (Ford) is recalling certain model year 2012-2014 Ford Edge and Lincoln MKX vehicles manufactured September 2, 2010, to November 30, 2013; 2013-2014 Ford Taurus and Lincoln MKS vehicles manufactured August 25, 2011, to November 30, 2013; and 2013-2014 Ford Flex and Lincoln MKT vehicles manufactured September 12, 2011, to November 30, 2013. In the affected vehicles, the...
Consequence: If the halfshaft and linkshaft become disengaged while driving, power will no longer be transmitted to the wheels, increasing the risk of a vehicle crash. Additionally, if the parking brake is not applied before exiting the vehicle, the vehicle may roll away despite the transmission being placed in 'Park', increasing the risk of injury to exiting occupants and bystanders.
Remedy: Ford will notify owners, and dealers will inspect the vehicles to make sure that the halfshaft is properly retained. If it is not, dealers will replace the linkshaft and also replace the halfshaft if it shows evidence of spline damage,...
View full details →Owner Complaints for the 2014 FORD EDGE
507 complaints have been filed with NHTSA for the 2014 FORD EDGE. Below is a breakdown by vehicle component.
Most Recent Complaints
I’ve had some serious problems with my back up camera sometimes it blacks out and turns completely black in the middle of me backing up a few times I almost ran into a car and a person backing up and then when it goes blank all of a sudden I couldn’t see. Also sometimes the picture will turn upside down and get distorted. I was going to get it looked at and I spoke with a friend that has a 2013 Ford edge and said they were having the same problems with their back up camera. So I looked it up online and noticed there’s a recall on all backup cameras on Ford vehicles, it said it started 2015 and up, and it stated that the problems that they were having were the exact same problems that I’m having but when I put my information in, it says there’s no recall on my car so if it’s the specific year, I don’t know, but I’m obviously having the exact same problems with my backup camera and I feel like it’s dangerous and I’m sure I’m not the only vehicle that that’s happened to, especially with them having a recall on their backup cameras. I feel that ford should recall on the backup cameras for more than just the 2015 and up, my model is a 2014 Ford edge sport and definitely is having the exact same problems as the other recalls on their back up cameras
Ford has the abs valve on back order for over 700 vehicles with no delivery date in sight. The vehicles are worthless at this point because they can’t be fixed or driven safely.
In busy traffic brake pedal went all the way to floor almost causing me to hit vehicle in front of me. Vehicle was towed to my mechanic at which time he informed me this is an ongoing issue with Ford and is recall issue. I have contacted my local Ford dealer as well as Ford Motor company and filed a claim.Vehicle has not been repaired. I hope sooner than later Ford will acknowledge this ongoing issue as this is a very catastrophic loss!!
My ABS module/ hydraulic control unit isn’t working . My ford dealership, Autonation Lincoln Clearwater, could not find a replacement and were told that they weren’t making them anymore . I found that there were recalls on years 2015 and 2016
The backup camera on my 2014 Ford Edge is upside down. At night, the picture is completely unrecognizable. This year should have been included in the recent recall.
Safety Rating for the 2014 FORD EDGE
The 2014 FORD EDGE received an overall safety rating of 4 out of 5 stars from NHTSA's New Car Assessment Program (NCAP).
| Test Category | Rating |
|---|---|
| Overall Rating | ★★★★☆ (4/5) |
| Frontal Crash | ★★★☆☆ (3/5) |
| Side Crash | ★★★★★ (5/5) |
| Rollover | ★★★★☆ (4/5) |
Safety ratings are based on controlled crash tests conducted by NHTSA. A 5-star rating indicates the highest level of occupant protection.
Technical Service Bulletins for the 2014 FORD EDGE
Ford Motor Company has issued 6 technical service bulletins (TSBs) for the 2014 FORD EDGE. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
15-0156 — EQUIPMENT
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
TSB-14-0175 — EXTERIOR LIGHTING
FORD/LINCOLN: THE AMBIENT LIGHTING ON LINCOLN (MYLINCOLN TOUCH) VEHICLES WILL DEFAULT TO WHITE AND ON FORD (MYFORD TOUCH) VEHICLES WILL DEFAULT TO ICE BLUE AFTER THE IGNITION SWITCH CYCLE. *PE
TSB-14-0088 — EQUIPMENT
LINCOLN/FORD: THE ROOF PANEL OPENING HAS A HEADLINER THAT IS SAGGING. MODEL 2012-2014 EDGE, MKX. *PE
CSP-14B02 — EQUIPMENT:APPLIANCE:AIR CONDITIONER
FORD: AFTER DEFROST FUNCTION IS SELECTED, VEHICLE EXPERIENCE A SLOW TO CLEAR OR FOGGING OF GLASS DUE TO SOFTWARE ERROR IN HVAC/REMOTE CLIMATE CONTROL MODULE (RCCM). MODEL 2014 EDGE. *PE
CSP-14B02 — ELECTRICAL SYSTEM:SOFTWARE
FORD: AFTER DEFROST FUNCTION IS SELECTED, VEHICLE EXPERIENCE A SLOW TO CLEAR OR FOGGING OF GLASS DUE TO SOFTWARE ERROR IN HVAC/REMOTE CLIMATE CONTROL MODULE (RCCM). MODEL 2014 EDGE. *PE
ASI-44451 — EQUIPMENT:APPLIANCE:AIR CONDITIONER
FORD: SOME MODEL VEHICLES MANUAL FOR POWERTRAIN CONTROL/EMISSION DIAGNOSTIC (PC/ED) HAS BEEN UPDATED REGARDING IMPROVED COOLING FAN CIRCUIT DUE TO A LACK OF AIR CONDITIONING, A MALFUNCTIONING INDICATOR LAMP (MIL) AND OVERHEATING. *PE
NHTSA Investigations for the 2014 FORD EDGE
NHTSA has opened 1 investigation into potential safety defects in the 2014 FORD EDGE.
Other Model Years of the FORD EDGE
- 2009 FORD EDGE — 304 complaints
- 2010 FORD EDGE — 777 complaints
- 2011 FORD EDGE — 2,527 complaints
- 2012 FORD EDGE — 1,466 complaints
- 2013 FORD EDGE — 3,195 complaints
- 2014 FORD EDGE (current)
- 2015 FORD EDGE — 902 complaints
- 2016 FORD EDGE — 1,027 complaints
- 2017 FORD EDGE — 1,502 complaints
- 2018 FORD EDGE — 873 complaints
- 2019 FORD EDGE — 806 complaints
Other FORD Models
- FORD F-150 — 45,660 total complaints
- FORD EXPLORER — 42,140 total complaints
- FORD ESCAPE — 34,654 total complaints
- FORD FOCUS — 29,539 total complaints
- FORD FUSION — 28,243 total complaints
- FORD TAURUS — 23,867 total complaints
- FORD WINDSTAR — 19,456 total complaints
- FORD MUSTANG — 11,551 total complaints