NHTSA Complaint #11689194 — 2013 FORD EDGE

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number	11689194
Vehicle	2013 FORD EDGE
Component	UNKNOWN OR OTHER
Date of Incident	January 3, 2020
Date Filed	September 23, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	KS

Consumer Description

A few years ago, I brought my Edge into a dealership in Shawnee Mission, KS (Shawnee Mission Ford) for the rearview camera malfunctioning. What occurs is, once I put the car in reverse, the camera will, sometimes come on, once I begin backing out, the camera will shut off and a message will appear. On some occasions, the camera will operate, but 9 times out of 10 it will always go black with a pop up message. I want my vehicle to be included in the recall if the backup camera is the issue please.

Related Complaints for the 2013 FORD EDGE

Other UNKNOWN OR OTHER Complaints

#11708179 — January 1, 2026 — Rear backup camera constantly displays an inverted (upside-down) image and the picture quality becomes unclear/blurry...

#11696965 — November 1, 2025 — My backup camera continues to not work and says I need to contact the dealership. When I contact the place that I got...

#11694281 — October 18, 2025 — The rear view camera displays either a blank, distorted, or upside down image. This issue is identical to the recall ...

#11694085 — October 17, 2025 — Dash is saying rearview camera is unavailable please contact the dealership

#11693584 — October 15, 2025 — The driver side passenger "door ajar" sensor stays on constantly and is unsafe because we aren't sure if the door is ...

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