NHTSA Complaint #11693584 — 2013 FORD EDGE

The driver side passenger "door ajar" sensor stays on constantly and is unsafe because we aren't sure if the door is truly open or not? We are scared to have passengers sit on that side of the vehicle for fear of the door flying open and causing injury by falling out or other injury because the sensor does not tell us accurately as to whether the door is truly closed all the way or not. It also drains the battery over time due to constantly being on. This problem has been going on for 2 years. We had it looked at by a mechanic. We were told they can replace the sensor, but it would likely go out again because this is a manufacturer defect, and a well known problem for Ford Edges as well as other Ford models, but they refuse to issue a recall. This is EXTREMELY UNSAFE. The other safety concern I have is the need for a recall on our VIN SPECIFIC rear view camera. The screen went blank and then, when it came back on, the image is flipped upside down and has vertical lines across the screen making it extremely difficult to see. This is a crucial component to safety. This happened approximately 1 year ago. This is EXTREMELY UNSAFE as we can back over and KILL someone if we don't go super slow and intensely observe the camera while in reverse. This is even more dangerous in poorly lit places. There were no warnings or sensors indicating a problem with the camera. It just went blank and then PERMANENTLY flipped the image upside down.