NHTSA Complaint #11708180 — 2013 FORD EDGE

The vehicle’s touchscreen activates functions on its own without being touched (“ghost touch”). While driving, the screen intermittently selects menus, changes settings, and activates features without driver input. This causes distraction and requires the driver to look away from the road to correct unintended changes. The issue occurs unpredictably and repeatedly, while in motion and standing still, indicating a malfunction of the touchscreen or related electronic system and presents a safety concern due to driver distraction.