NHTSA Complaint #11459119 — 2013 FORD EDGE

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number	11459119
Vehicle	2013 FORD EDGE
Component	SERVICE BRAKES
Date of Incident	November 9, 2021
Date Filed	March 31, 2022
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IL

Consumer Description

The brake booster failed, just as is outlined in Ford's Customer Satisfaction Program #13N02, NHTSA #10054925. Ford claims my vehicle was built outside of the dates covered in the CSP and therefore, does not qualify for the warranty extension of the CSP. The booster failure I experienced is identical to that described in the CSP, so it seems obvious that there are more vehicles affected than Ford claims.

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