NHTSA Complaint #11573166 — 2013 FORD EDGE

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number	11573166
Vehicle	2013 FORD EDGE
Component	SERVICE BRAKES
Date of Incident	February 15, 2024
Date Filed	February 21, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

I was issued a customer satisfaction program #13N02 while replacing brake booster helped, bypassing the fact the master cylinder fluid leaked into brake booster and was not part of repair is just ridiculous. Until master cylinder is repaired, problem will not be resolved! Please remedy by including master cylinder with brake booster 13N02. My brake pedal still goes to floor, I am requesting your immediate response

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