NHTSA Complaint #11481808 — 2013 FORD EDGE

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number 11481808
Vehicle 2013 FORD EDGE
Component SERVICE BRAKES
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State TX

Consumer Description

i BOUGHT MY CAR USED FROM DEALERSHIP WHEN I WAS ABOUT TO HAVE MY BABY. SUV WAS FINE UP UNTIL A FEW MONTHS AGO. I WAS DRIVING AND MY BREAK PEDAL WAS MAKING A SQUEEKING, SQUEALING SOUND EVERYTIME MY FOOT WAS ON THE PEDAL. NO MATTER WHAT IT MADE THAT NOISE ENTIRE TIME WHILE DRIVING DAY IN AND OUT. THE BREAK PEDAL WOULD EITHER BE VERY LOOSE TO THE FLOOR OR EITHER IT WOULD BE SO HARD I COULD NOT PUSH IT DOWN. IVE ONLY HAD VEHICLE 5 YRS AND JUST REPLACED BREAKS. NOW I HAVE TO USE BOTH FEET TO PUSH DOWN ON BREAK PEDAL TO STOP. MY CHILD ISN'T SAFE SO I DRIVE SLOW EVERYWHERE NOW. MECHANIC WHO DID BREAK PADS SAID IT WAS THE BOOSTER GOING OUT. SAID FORD HAS SO MANY PROBLEMS AND ISSUES HAPPENING WITH BREAKS/BOOSTER/MASTER CYLENDER. I AM A SINGLE MOM WHO DOES NOT HAVE MONEY FOR COSTLY REPAIRS LIKE THIS. I JUST PAID OFF IN FULL THIS VEHICLE AND NOW THINKING I COULD HAVE USED THAT MONEY NOW FOR THIS PROBLEM. MY VEHICLE IS ONLY 9 YRS OLD. I NEED A MIRACLE. THIS SHOULD BE TAKEN CARE OF BY FORD AND A RECALL ISSUED FOR BREAK ISSUES INCLUDING BOOSTER AND MASTER CYINDER.

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