NHTSA Complaint #11516380 — 2013 FORD EDGE

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number	11516380
Vehicle	2013 FORD EDGE
Component	UNKNOWN OR OTHER
Date of Incident	April 1, 2017
Date Filed	April 10, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WA

Consumer Description

The backup camera stopped working properly years ago. When in reverse, the camera is either completely a black screen or upside down. I have been quoted many times by Ford that it would be $500-1,000 for me to fix this. This is a common issue with this vehicle make/model. Many other people have notified NHTSA of this issue, as well and Ford says this is VERY common yet they take no responsibility to fix it. This creates blind spots and a safety issue while backing up.

Related Complaints for the 2013 FORD EDGE

Other UNKNOWN OR OTHER Complaints

#11708179 — January 1, 2026 — Rear backup camera constantly displays an inverted (upside-down) image and the picture quality becomes unclear/blurry...

#11696965 — November 1, 2025 — My backup camera continues to not work and says I need to contact the dealership. When I contact the place that I got...

#11694281 — October 18, 2025 — The rear view camera displays either a blank, distorted, or upside down image. This issue is identical to the recall ...

#11694085 — October 17, 2025 — Dash is saying rearview camera is unavailable please contact the dealership

#11693584 — October 15, 2025 — The driver side passenger "door ajar" sensor stays on constantly and is unsafe because we aren't sure if the door is ...

Recent Complaints for the 2013 FORD EDGE

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#11711271 — FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL — January 15, 2026 — This is on a 2013 Ford Edge with Adaptive Cruise Control. The brakes failed and went completely to the floor, puttin...

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