NHTSA Complaint #11686456 — 2013 FORD EDGE

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number	11686456
Vehicle	2013 FORD EDGE
Component	UNKNOWN OR OTHER
Date of Incident	September 1, 2024
Date Filed	September 10, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	VA

Consumer Description

There is currently a recall on back up cameras for ford edges 2015-2019, the cameras are upside down, blacking out, lots of issues. My edge is a 2013 and I am having the same issue. I am unable to use the camera as it’s upside down and when it’s not upside down, it’s flashing off and on. It’s hazardous and this should fall under the recall as well. I was told since I have a 2013, it does not fall under the recall. Which it should.

Related Complaints for the 2013 FORD EDGE

Other UNKNOWN OR OTHER Complaints

#11708179 — January 1, 2026 — Rear backup camera constantly displays an inverted (upside-down) image and the picture quality becomes unclear/blurry...

#11696965 — November 1, 2025 — My backup camera continues to not work and says I need to contact the dealership. When I contact the place that I got...

#11694281 — October 18, 2025 — The rear view camera displays either a blank, distorted, or upside down image. This issue is identical to the recall ...

#11694085 — October 17, 2025 — Dash is saying rearview camera is unavailable please contact the dealership

#11693584 — October 15, 2025 — The driver side passenger "door ajar" sensor stays on constantly and is unsafe because we aren't sure if the door is ...

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