2014 BMW 328D Engine Problems

Vehicle experienced sudden engine failure while driving due to timing chain failure on N47 diesel engine, a known defect. Loss of propulsion occurred without warning, creating a safety risk.

I am reporting an emissions-related malfunction that occurred a very short time after BMW performed the EGR cooler recall and updated the DDE software on my vehicle. Shortly after the recall work, the vehicle began showing DDE fault code 2BB300 – Particulate Sensor Measuring Electrode, Self-Diagnosis, which triggered the MIL. This issue did not exist at any point before the recall. Although my vehicle is now older than 10 years, the critical concern is that this emissions-related failure appeared soon after the recall intervention, indicating a potential recall-associated defect rather than normal age-related wear. The fault was diagnosed at BMW West Houston, where it was confirmed; however, I was told no warranty or goodwill support could be provided due to vehicle age, despite the timing suggesting a recall-related cause. BMW’s emissions warranty extension bulletin (NHTSA TSB ID: MC-10160282-9999) lists particulate sensor failures (2BB700–2BA200) as known issues. Many BMW diesel owners...

The primary failure involves the EGR cooler system covered under Recall 21V-907, with consequential damage to the intake system, including intake air leaks, charge pipe failure, displaced turbo-to-DPF V-band clamp, brittle/cracked fuel lines, and intake system integrity loss. Yes — the vehicle and all affected components are available for inspection upon request The EGR cooler internal leak defect and intake system failures create risk of engine overheating, thermal degradation, loss of engine power under boost, exhaust gas leakage, and potential fire hazard, which can cause unsafe driving conditions and sudden loss of vehicle performance The vehicle was presented to a BMW dealership, and the recall defect was acknowledged. The dealer confirmed that any decisions regarding inspection and repair must come from BMW corporate. The dealership refused to inspect or evaluate the recall-related failures pending corporate authorization. No. BMW of North America has not authorized inspection or evaluation. The dealership also...

a check engine light came on codes say it's the EGR valve and cooler dealer states since recalls are vin related there was not much they can do recall states its based by manufactured day not vin

Check engine light came on and codes suggest it's the egr valve and cooler may be leaking

[XXX] - Purchase vehicle, odometer 109,803. 11/2019 - Car went into limp mode while driving on highway. Towed to BMW dealership and was advised needed new engine, at the time it only had 123,661 miles on it. Towed to EurAuto Shop for installation of replacement engine. 02/2020- The shop replaced the ceased OEM engine with a 2015 engine, with only 60,000 miles on it. EurAuto Shop tore down OEM engine and confirmed the timing chain guide broke, resulting in jumped timing and caused valve to hit piston. Total cost for engine replacement $6,641.49. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

12/2023 - Sewell BMW replaced EGR, all H/P fuel lines at injectors due to corrosion, injector harness due to heat damage to the wire jackets, cracked coolant pipe. At 145,976 that's an additional 22,315 miles on the 60,000 mile 2015 replacement engine. Total repair costs $3,939.45. 08/23/2024 - Passed inspection, odometer 149,701. 09/09/2024- Only 2 weeks later an estimate of 4,000 miles after replacing injector harness and H/P fuel lines, engine went up in flames, reason unknown. Pictures attached, vehicle was a total loss.

There was a recall to replace EGR cooler on this car. Dealer replaced with same defective design EGR cooler. BMW is not putting any effort in redesigning EGR cooler and install that one in customer's cars. We are again risking our lives with new but defective design EGR cooler.

stall/loss of power while entering highway on ramp. Engine died and would not restart. After inspecting car found the gas tank to be filled with metal shavings which is indicative of a failed high pressure fuel pump. My year make and model vehicle has a recall on the HPFP for the same reason but my VIN was supposedly not affected.

The contact owns a 2014 BMW 328D. The contact stated while driving at an undisclosed speed, there was exhaust fumes inside the cabin of the vehicle. The vehicle was taken to the dealer, where the engine was flushed; however, the failure recurred. The contact related the failure to NHTSA Campaign Number: 21V907000 (Fuel System, Diesel). The manufacturer was not made aware of the failure. The failure mileage was approximately 121,000.

While driving on the freeway at a high rate of speed in Pensacola, FL, my 2014 BMW 328d broke down. After several attempts to restart, the car was started in "limp mode" and we took it to a certified independent BMW mechanic, but could only drive at about 20mph in traffic with hazard lights flashing. Multiple error codes / mechanic inspection diagnosed a malfunction of the exhaust system overheating, which was melting the intake manifold. We towed the car the BMW dealership in Fort Walton Beach, FL. The service technician confirmed the problem in writing, "The tech did find the intake melted." Also, the vehicle had been losing coolant for several weeks, but the coolant was not dripping onto the ground, indicating a leak within the system. Here is where my problems begin. There are several recalls and an extended warranty that would would fix the issue, as the independent...

DEF SCR Active Tank Fluid Level sensor fails. BMW requires entire replacement of the Active Tank for $1200 parts + $1500 for labor. This is a ridiculous repair since Volkswagen sells a repair kit for the Active Tank fluid sensor for just ~$300 in their diesel. Given the high failure rates of the Active Tank fluid sensor present throughout BMW diesel line-up in the USA, BMW should instead provide a repair kit to avoid such an expensive repair. The 335d and X5d had such high failure rates of the active tanks, that the extended warranties were provided to owners 120K/10years.

I recently got the EGR cooler replaced as part of the recall campaign safety issue, after my repair, a very strong smell of fuel and exhaust was coming into my car cabin, when I reported to BMW they said it should burn off - that it wasn’t an issue. I took it a master technician to diagnose and inspect my car and he found that the turbo waster gate was leaking caused by all of the buildup of carbon and soot from a faulty EGR cooler. I brought this up to the dealership, and they said unfortunately this problem is not covered. I’m escalating this issue because this is a majority safety and health risk, and BMW is not taking responsibility to fix the problem.

From purchasing this vehicle form Autohaus of Orlando, there was no such mention of this open safety recall at all. In fact, I believe the Check Engine Light had been tampered with, as it was not on, but immediately came on a couple days later. On the CARFAX, it is listed as a Manufacturer Safety Recall on 11/19/2021: "- Recall #21V-907:404 - EXHAUST GAS RECIRCULATION (EGR) COOLER - Status: Remedy Not Available - Need more information about this recall? Find an authorized BMW dealer, email [email protected], or call 1-800- 525-7417" 200 miles from the car dealership, the car broke down as it was rapidly leaking engine coolant, it was inoperable and ran very hot, creating the potential cause of a fire. I had to take it to the nearest BMW dealership, which was BMW of Albany in Albany, GA. They fixed the coolant leak hose, which appears to be related...

SCR Active Tank no longer reads Urea, BMW ISTA diagnostic code 805256 8051B5--Return pump: taught in volume is outside the permitted range

There is a known Engine Timing Chain problem with this make and model of vehicle. These timing chains tend to fail and fail sometimes quite early. Repair of these engine timing chains is prohibitively expensive. NHTSA should investigate and determine that a recall should be required to ensure that these timing chains don't fail prematurely or are replaced by the manufacturer when they do so.

I was in a busy Freeway driving & Now my 2014 Bmw 328 D high pressure fuel failed which caused me to stall and be stuck in the middle of the freeway which also almost made me cause like 10 car crashes it was sorry scary but lucky police helped out and other driver where also caution

Timing chain snapped and blew the engine, no warning at all. more than 60+ miles from home

ENGINE NEEDS TO BE REPLACED. BAD TIMING CHAIN. THERE IS CURRENTLY CLASS ACTION LAWSUIT WITH MY EXACT YEAR FOR 328I BUT I AM 328D. FROM MY RESEARCH IT APPEARS THE DIESEL MODELS HAVE EXPERIENCED MORE PROBLEMS THAN GAS ENGINES. EUROPE HAS DONE A RECALL WITH DIESEL ENGINES DUE TO THIS ISSUE. WHY NOT IN USA? THIS NEEDS TO BE COVERED AND ADDRESSED. I MAINTAINED MY VEHICLE FLAWLESSLY THE ENTIRE PERIOD. SINCE BMW KNEW OF THIS ISSUE THE WARRANTY SHOULD HAVE BEEN COVERED UP TO 150K MILES. I WAS QUOTED $21,000 FOR NEW ENGINE, WHICH IS $5,000 MORE THAN ITS WORTH BEING VERY GENEROUS WITH VALUE. THIS IS UNACCEPTABLE. I ACTUALLY WANTED BUY ANOTHER BMW AS I JUST LISTED VEHICLE FOR SALE DAYS BEFORE THIS HAPPENED. IM GLAD I DIDNT SELL MY CAR EVEN THOUGH IM AT A REAL FINANCIAL LOSS HERE. IT WOULDN'T BE RIGHT. BMW WASNT RIGHT TO CONCEAL...

I HAVE A 2014 328D F31 THREE WEEKS AGO WHILE TURNING INTO A PARKING SPOT AT A GROCERY STORE PARKING LOT AT LOW SPEED, MY 328D SHIFTED TO P MID TURN, AND THE ENGINE SHUT OFF. UPON TRYING TO RESTART IT, IT WOULD CRANK BUT NOT TURN OVER. (THANKFULLY, I WAS IN A PARKING LOT AND GOING AT SLOW SPEED - AND NOT ON THE INTERSTATE). WE HAD TO MANUALLY GET IT SHIFTED INTO NEUTRAL TO BE ABLE TO PUSH IT INTO A PARKING SPOT. UPON FURTHER INSPECTION, IT WAS DETERMINED THAT THE HIGH PRESSURE FUEL PUMP HAS FAILED. (THANKFULLY IT DOESN'T APPEAR TO BE DISINTEGRATED AS SOME OTHERS HAVE REPORTED). ALL OPEN RECALLS HAVE BEEN REPAIRED. THIS VEHICLE HAS BEEN VERY WELL MAINTAINED, AND GREAT EFFORTS HAVE BEEN TAKEN TO ENSURE ONLY QUALITY, FRESH DIESEL HAS BEEN PUMPED IN THE CAR. BMW HAS OFFERED AN EXTENDED WARRANTY FOR THIS...

TL* THE CONTACT OWNS A 2014 BMW 328D. THE CONTACT STATED WHILE DRIVING AT 5 MPH, WHEN THE VEHICLE STALLED. THE CONTACT STATED UNKNOWN RED ENGINE WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS NOT DRIVABLE. THE VEHICLE WAS TOWED TO LOCAL DEALER BMW OF RIVERSIDE LOCATED AT 3060 ADAMS ST, RIVERSIDE, CA 92504, (951) 373-5000, WHERE IT WAS DIAGNOSED WITH NEEDING THE FUEL SYSTEM REPLACED. THE VEHICLE WAS REPAIRED HOWEVER THE CONTACT STATED HE CONTINUED TO EXPERIENCE THE FAILURE. THE MANUFACTURER HAD BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 70,000. *LN CONSUMER SAYS THAT THE SECOND TIME THE FAILURE OCCURRED HIS WIFE WAS DRIVING ON THE FREEWAY. THE FAILURE MILEAGE WAS 90,000. THE MANUFACTURER CREATED AN EXTENDED WARRANTY FOR THE ISSUE. *DL

I HAVE A 2014, 328D X-DRIVE. I'M THE ORIGINAL OWNER. I HAVE TAKEN MY CAR INTO THE DEALER SEVERAL TIMES FOR A ENGINE LIGHT AND THE SMELL OF EXHAUST FUMES WHEN I START THE CAR. THE EXHAUST FUMES ARE VERY BAD. IF I START IT WITH THE AIR SYSTEM AT OFF I WILL NOT GET IT. THIS IS ONLY AT A STAND STILL AND THE WORST WHEN THE CARS STARTED. THE DEALER HAS DONE OVER $4000 IN REPAIRS AND HAVE REPLACED MANY FUEL INJECTORS. ONE OF THE REPAIRS THE MANIFOLD MELTED TO THE FUEL INJECTORS AND THEY REPLACED ALL. I'M STILL GETTING THE FUMES. VERY DISAPPOINTED BMW CUSTOMER SERVICE IS HORRIBLE. THEY ONLY TELL ME TO SEE MY DEALER. THEY SAY THEY WILL START A REPORT. NOTHING HAS BEEN DONE AND I'M STUCK WITH A CAR I LIKE VERY MUCH BUT NEED HELP GETTING EXHAUST FROM ENTERING THE CABIN FROM...

I RECEIVED A LETTER FROM BMW STATING AN EGR COOLER RECALL WAS ISSUED FOR MY VEHICLE. I TOOK THE VEHICLE INTO BELLEVUE BMW AFTER SMELLING DIESEL INSIDE THE PASSENGER CABIN. THEY KEPT THE VEHICLE OVER NIGHT AND HAD ME RENT A VEHICLE WHILE THEY KEPT THE CAR OVERNIGHT. UPON RETURNING I WAS TOLD THAT MY EGR COOLER DID IN FACT NEED REPLACING. I WAS INFORMED THAT THEY WOULD NOT BE FIXING THE PROBLEM AT THAT TIME BECAUSE THEY HAD A CATCHY LEGAL BLIND TO HIDE BEHIND. ' NO REMEDY AT THIS TIME'. THE SIMPLE TRUTH IS THEY COULD OF SOLD ME THE NEW EGR COOLER. BUT THEY CHOSE NOT TO DO THAT EITHER. I ASKED THE SERVICE ADVISER IF IT WAS SAFE TO DRIVE AND HE ASSURED ME IT WAS. AS IT TURNS OUT HE LIED TO ME. A SHORT TIME LATER THE WHILE DRIVING ON THE INTERSTATE THE INTAKE...

SMELLING EXHAUST ENGINE LIGHT CAME ON. TOOK TO BMW DEALER THEY SAID MY FUEL INJECTORS WERE LEAKING AND HAVE MELTED TO THE MANIFOLD. I ASKED AND MADE A COMPLAINT WITH BMW AFTER SPENDING $3300. THAEY ALSO MENTIONED THERE WAS NO FIX FOR THE EGR COOLER RECALL. I ASKED IF THIS CAUSED MY FUEL INJECTOR MANIFOLD PROBLEM THEY SAY NO. ENGINE LIGHT CAKE ON RECENTLY ALSO SMELLING FUEL AGAIN WHILE DRIVING. THEY REPLACED #1 INJECTOR. DROVE IT FOR TWO WEEKS AND ENGINE LIGHT RETURNED. TOOK IT BACK TO THE DEALER THEY SAID THEY ARE WAITING FOR A EXHAUST COOLER. I HAVE HAD A LONER FOR A WEEK NOW. ONE I HOPE I WILL NOT GET CHARGED AGAIN. TWO DID THIS CAUSE MY INITIAL PROBLEM I DO NOT KNOW. THERE IS A PROBLEM THEY DIDN'T FIX AND I FEEL IT'S COSTING ME LOTS OF MONEY.

AT AROUND 70K BOTH NOX SENSORS IN MY CAR FAILED. BMW COVERED IT UNDER WARRANTY, BUT I'M WORRIED ABOUT RELIABILITY OF THIS SYSTEM. IT MIGHT HAPPEN AGAIN IN FUTURE AND IF IT HAPPENS AFTER 120K MILES BMW WON'T COVER IT.

DEF TANKS FROZE IN COLD WEATHER CAUSING MULTIPLE PARTS TO FAIL IN THE ENGINE. DEF SYSTEM I BELIEVE IS NOW COMPROMISED AS A RESULT OF POOR ENGINEERING FOR THE OVERALL SYSTEM. VEHICLE IS PARKED OUTSIDE AND THERE WERE TEMPERATURES WELL BELOW ZERO.

TL* THE CONTACT OWNS A 2014 BMW 328D. WHEN THE VEHICLE WAS STARTED, THE DRIVE TRAIN MALFUNCTION WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO BERT OGDEN BMW (3201 N 10TH ST, MCALLEN, TX 78501, (956) 467-5663) ON THREE SEPARATE OCCASIONS TO BE DIAGNOSED. THE MECHANIC WAS UNABLE TO RETRIEVE A FAULT CODE. THE CONTACT WAS INFORMED THAT THE FAILURE MAY BE DUE TO AN EGR FAILURE AS INDICATED IN NHTSA CAMPAIGN NUMBER: 18V755000 (ENGINE AND ENGINE COOLING). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 99,800.

I GOT A CEL AND DROPPED IT OFF AT THE DEALER. THEY SAID IT WAS TO THE ACTIVE SCR TANK. AFTER RESEARCH I FOUND OUT A LOT OF BMW VEHICLES HAVE THE ITEM FAIL. THE 328D IS NOT ON THE LIST OF EXTENDED WARRANTIES. ARE THERE MANY 328D'S THAT FAIL?

I STARTED MY CAR ON OCTOBER 23, 2019, DRIVING DOWN THE STREET I NOTICED A LOUD NOISE AND WHEN I STOPPED THE CAR WAS SHAKING, I TURNED AROUND AND WHEN BACK HOME, HAD THE CAR TOWED TO THE DEALER. THE DEALER SAID I NEEDED A NEW ENGINE DUE TO "LACK OF LUBRICATION". I WAS THEN INFORMED IT WOULD COST ME $16,800. WE HAVE 125K MILES ON A DIESEL ENGINE! I WAS TOLD THERE WERE METAL FLAKES IN THE OIL AND NO ONE CAN TELL ME WHAT FAILED IN THE ENGINE. I HAVE FOLLOWED ALL OF THE REQUIRED SERVICES AND HAD ALL OF THE RECALLS DONE WHICH WERE MANY. WE HAVE THE FUEL SYSTEM REPLACED, AFTER THE CAR COMPLETED STALLED AND HAD TO HAVE IT TOWED, LUCKILY THERE WAS A RECALL ON THAT. SINCE WE HAVE HAD THE FUEL SYSTEM REPLACED WE HAVE HAD NOTHING BUT PROBLEMS, WE WERE SOLD A...

TL* THE CONTACT OWNS A 2014 BMW 328D. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V755000 (ENGINE AND ENGINE COOLING). THE CONTACT CALLED BMW OF STRATHAM AT 603-772-0000 (LOCATED AT 71 PORTSMOUTH AVE, STRATHAM, NH 03885) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT PROVIDED.

I RECEIVED AN IMPORTANT SAFETY RECALL NOTICE IN DECEMBER OF 2018 ACCORDING TO THE NOTICE IT CAN CATCH FIRE WHILE DRIVING, I HAVE CALLED THE CUSTOMER SERVICE NUMBER FOR BMW THEY STATED THEY DON'T HAVE A FIX FOR IT YET BUT SAID THAT THERE IS NO DANGER IN DRIVING THIS CAR I DID NOT ACCEPT THIS SO THEY TOLD ME TO TAKE IT TO THE DEALERSHIP WHO KEPT MY CAR FOR TWO DAYS TO TELL ME THEY HAD NO IDEA ON WHAT TO LOOK FOR OR WHAT THEY COULD DO. NOW I HAVE A CAR I DON'T BELIEVE IS SAFE.

TL* THE CONTACT OWNS A 2014 BMW 328D. WHILE THE CONTACT'S DAUGHTER WAS DRIVING VARIOUS SPEEDS, THE VEHICLE LOST POWER AND THE RADIATOR FLUID INDICATOR WAS LOW. THE VEHICLE WAS TAKEN TO FIELDS BMW SOUTH ORLANDO (9750 S ORANGE BLOSSOM TRAIL, ORLANDO, FL 32837, (407) 956-6300) WHERE IT WAS DIAGNOSED THAT THE SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER,THE FAILURE RECURRED. THE CONTACT STATED THAT THE FAILURE WAS SIMILAR TO NHTSA CAMPAIGN NUMBER: 18V755000 (ENGINE AND ENGINE COOLING). THE FAILURE MILEAGE WAS 80,000.

TL* THE CONTACT OWNS A 2014 BMW 328D. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 18V755000 (ENGINE, ENGINE COOLING). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. WINSLOW BMW OF COLORADO SPRINGS (5845 N NEVADA AVE, COLORADO SPRINGS, CO 80918, (719) 387-9650) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

WHILE DRIVING HOME FROM WORK MY CAR BEGAN TO SMOKE AND MAKE A HISSING NOISE ABOUT 1 BLOCK FROM MY HOUSE. I MADE IT HOME AND NOTICED THE SMOKE COMING FROM THE ENGINE AREA. I IMEDIATELY SPRAYED SOME WATER ON IT JUST INCASE THERE WAS A FIRE. THERE WAS ALSO A SMELL OF BURNIN PLASTIC. I OBSERVED THE CAR FOR A FEW HOURS AND WAITED FOR IT TO COOL DOWN. WHEN LOOKING AT THE ENGINE I NOTICED THAT THERE WAS A MELTED HOLE IN MY INTAKE MANIFOLD. AND MY MAP SENSOR HAD MELTED. WHILE RESEARCHING THE CAUSE I NOTICED THAT THIS IS CAUSED BY THE EGR VALVE. I SEARCHED BMW NORTH AMERICE RECALL SITE AND PUT IN MY VIN#. IT DID NOT SHOW A RECALL FOR THE EGR VALVE EVEN THOUGH THERE IS A RECALL NUMBER OF 18V755000 EGR VALVE IDENTIFYING THE 2014 BMW 328D. I CALLED BMW NORTH AMERICA...

EXHAUST GAS RECIRCULATION (EGR) COOLER RECALL: CONTACTED BMW CUSTOMER RELATIONS AS PER RECALL LETTER FROM BMW OF N.A. VIA EMAIL AND THEY LEFT A VOICE MAIL THAT PARTS HAVE NOT BEEN AVAILABLE. RECALL STATUS ALSO HAS BEEN STATING - "REMEDY NOT YET AVAILABLE". RECALL WAS MADE IN OCT 25, 2018 AND IT IS NEARING 6 MONTHS BUT NO SOLUTION OR REPAIR PROCESS HAS BEEN INITIATED. LETTER STATES POSSIBILITY OF INCREASED RISK OF FIRE COULD OCCUR IF ENGINE INTAKE MANIFOLD HAS SMALL HOLES DUE TO FAILURE OF EGR. KINDLY PLEASE HELP WITH THIS UNTIMELY AND UNREASONABLE TIME PERIOD OF REPAIR LINGERING WITHOUT ANY SAFETY FOR THE DRIVER OF THIS CAR. CURRENTLY NO PROBLEM HAS OCCURRED BUT FEELING OF DRIVING ON BORROWED LUCK AND TIME IS NOT A SAFE ONE. THANK YOU FOR YOUR HELP.

TL* THE CONTACT OWNS A 2014 BMW 328D. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 18V755000 (ENGINE, ENGINE COOLING) WAS RECEIVED IN NOVEMBER OF 2018. AFTER CONTACTING THE LOCAL DEALER (BMW OF MOUNTAIN VIEW, 150 E. EL CAMINO REAL, MOUNTAIN VIEW, CA) AND THE MANUFACTURER, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE DEFECT WERE NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

CAR HAS GONE THRU NUMEROUS SERVICE CALLS FOR COOLANT LEAK, PRESSURE TESTING & BURNT OIL SMELL & VAPOR FUME COMING INSIDE THE CAB WHEN ENGINE REACHES THE OPERATING TEMPERATURE!! MAKES THE CAR NOT DRIVABLE!! AFTER OIL FILTER HOUSING, CYLINDER COVER & GASKET CHANGE, THERE IS STILL A VISIBLE BURNT OIL SMOKE COMING FROM REAR & SIDES OF THE ENGINE AREA, BEST SEEN UNDER A FLASH LIGHT AFTER DUSK! THIS IS BEEN GOING ON SINCE JUNE 2018 & PRESENTLY CAR IS IN THE SHOP FOR REPAIR AGAIN!!

THE EXHAUST GAS RECIRCULATION COOLER IS NOT WORKING. WHEN I DRIVE IT, IT BEGINS TO OVERHEAT AND EACH TIME I ADD COOLANT THROUGHOUT THE DAY, IT LEAKS OR BURNS OUT RAPIDLY.

CARBON MONOXIDE INSIDE THE CAR IS WAY TOO HIGH WITH THE EGR COOLER LEAKING ISSUE NOT BEING FIXED YET. IT'S BEEN 3 MONTHS NOW AND THE AIR QUALITY INSIDE THE CAR IS SOO BAD THAT I AM GETTING HEADACHE FROM THE SOOT AND CO GAS COMING OUT OF AC VENT. I DID A SERVICE TODAY AND EVEN AFTER REPLACING THE MICROFILTER AND ANOTHER FILTER, THE PROBLEM STILL PERSISTS. THE DEGRADED AIR QUALITY CONTAINS HAZARDOUS GAS AND CAN CAUSE DIZZINESS WHICH COULD LEAD TO FATAL ACCIDENTS AT HIGHER SPEED. I KINDLY REQUEST THAT BMW REPURCHASE THIS VEHICLE FROM ME AS SOON AS POSSIBLE, BEFORE I COULD GET INTO ANY SORT OF ACCIDENT. THE EGR COOLER ISSUE COULD ALSO LEAD TO CAR FIRE (WHICH IS DEFINITELY SOMETHING I DON'T WANT TO HAPPEN.) THANK YOU. REGARDS, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

I RECEIVED A RECALL LETTER DATED DECEMBER 2018 STATING THAT MY CAR IS BEING RECALLED FOR THE EXHAUST GAS RECIRCULATION COOLER. IT STATES THAT THE EGR COOLER COULD DEVELOP AN INTERNAL LEAK. THE COOLING FLUID COULD MIX WITH THE DIESEL ENGINE SOOT & MAY RESULT IN SMOLDERING PARTICLES. THE PARTICLES COULD COME IN CONTACT WITH THE ENGINE INTAKE MANIFOLD AND CREATE SMALL HOLES INCREASING THE RISK OF A FIRE. THE LETTER STATES THAT THERE IS NO REMEDY AVAILABLE YET. I CALLED BMW CORPORATE ON 1/3/19 AFTER I RECEIVED THE LETTER & THEY SAID THERE'S NOTHING THEY COULD DO. THEY RECOMMENDED I CALL AROUND TO DIFFERENT BMW DEALERS & SEE IF THEY HAVE A PLAN PUT IN PLACE FOR THIS RECALL. THEY SAID SINCE THE DEALERS ARE PRIVATELY OWNED, THEY CANT MAKE THEM DO ANYTHING ABOUT THE RECALL. I CALLED FREEHOLD BMW & EDISON BMW & THEY SAID THERE'S NOTHING THAT...

TL* THE CONTACT OWNS A 2014 BMW 328D. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V755000 (ENGINE AND ENGINE COOLING). THE CONTACT CALLED HERB CHAMBERS BMW OF SUDBURY AT 508-903-5300 (LOCATED AT 128 BOSTON POST RD, SUDBURY, MA 01776) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2014 BMW 328D. WHILE DRIVING 70 MPH, THE VEHICLE LOST POWER WITHOUT WARNING. THE VEHICLE WAS COASTED TO THE SIDE OF THE ROAD AND SHUT OFF COMPLETELY. THE VEHICLE WAS TOWED TO BMW OF SAN ANTONIO (LOCATED AT 15507 I-10, SAN ANTONIO, TX 78249) WHERE IT WAS DIAGNOSED THAT THE ENGINE NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL AND THEY WOULD ONLY ASSIST IF A BMW DEALER REPAIRED THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 48,300.

TL* THE CONTACT OWNS A 2014 BMW 328D. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V755000 (ENGINE AND ENGINE COOLING). THE CONTACT CALLED COGGIN BMW OF TREASURE COAST AT 772-410-5155 (LOCATED AT 4429 SOUTH US 1 HIGHWAY, FORT PIERCE, FL 34982) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2014 BMW 328D. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V755000 (ENGINE AND ENGINE COOLING). WHILE DRIVING AT AN UNKNOWN SPEED, THE COOLANT INDICATOR ILLUMINATED AND THE VEHICLE MADE STRANGE NOISES. THE CONTACT CALLED IRVINE BMW AT 949-523-3960 (LOCATED AT 9881 RESEARCH DR, IRVINE, CA 92618) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REPAIR; HOWEVER, THE TECHNICIAN RECOMMENDED A DIAGNOSTIC TEST. THE VEHICLE WAS NOT DIAGNOSED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 111,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

EGR VALVE ON 2014 328D BMW : ENGINE LIGHT HAS GONE ON REPEATEDLY AFTER EACH ENGINE REPAIR. REPORTED ENGINE COOLANT HAD TO BE REFILLED BEFORE FIRST REPAIR. FIRST REPAIR CONSISTED OF 2 SENSORS FOR NOX AND 1 FILTERED AIR PIPE. ENGINE LIGHT ON AGAIN AND FOUND HOLE IN MELTED INTAKE MANIFOLD WHICH WAS REPLACED. ENGINE LIGHT REAPPEARED AGAIN. OWNER SUSPECTS EGR COOLER LEAKING INTERNALLY MIXING WITH DIESEL ENGINE SOOT. TOLD THIS TO SERVICE TECH AT BMW OF OCALA AND REPORTED ALSO TO BMW OF NORTH AMERICA. LOOKING TO BE REIMBURSED FOR PAST FAULTY ENGINE REPAIRS AND ASKING FOR RECALL ON VEHICLE FOR THIS ENGINE FAILURE WITH POTENTIAL FOR DEATH AND FIRE HAZARDS. ENGINE FAULT ON SCREEN MESSAGE SAID" DRIVE MODERATELY. MAXIMUM DRIVE TRAIN OUTPUT NOT AVAILABLE. CONSULT SERVICE CENTER"( WHICH I DID AND STILL HAS NOT FIXED IT PROPERLY).

WHILE DRIVING AT 65 MPH OR SO THE VEHICLE'S ON-BOARD MESSAGE CENTER READ "DRIVE-TRAIN MALFUNCTION". I PRESSED ON THE ACCELERATOR AND THERE WAS NO RESPONSE. THE VEHICLE WAS LOOSING MOMENTUM QUITE QUICKLY WHICH REQUIRED ME TO SWIFTLY, BUT SAFELY TO PULL OVER TO THE ROADWAY EDGE. THIS IS THE THIRD TIME THE ISSUE HAS PRESENTED ITSELF. THE FIRST TIME WAS A FEW MONTHS FROM PURCHASING THE VEHICLE. THE DEALER FOUND METAL SHAVINGS IN THE FUEL LINES. THEY REPLACED THE ENTIRE FUEL SYSTEM AND SENT ME OFF. A FEW MONTHS LATER I TOOK THE VEHICLE IN FOR SERVICE I.E. OIL CHANGE, INSPECTION, ETC. WHILE INSPECTING MY CAR THEY AGAIN FOUND METAL SHAVINGS IN THE FUEL LINES. THEY AGAIN REPLACED THE ENTIRE FUEL SYSTEM AND SAID IT WAS FIXED. JUST THIS WEEKEND SEPTEMBER 30, 2018, I WAS DRIVING MY VEHICLE ON THE FREEWAY AND AGAIN THE CAR WENT LIMP. NO POWER, LIMITED...

EGR VALVE LOCKED OPEN, AS SEDIMENT ACCUMULATED IN THE VACUUM LINE FROM THE LEAKING OF ANTI-FREEZE INTO THE VALVE. MANIFOLD DEVELOPED HOLES, AS THE EGR OVERHEATED DUE THE VALVE LOCKING OPEN. THE SMELL OF ANTI-FREEZE AND DIESEL FILLED THE CAR AS SMOKE STARTED COMING FROM THE ENGINE, WHILE I WAS DRIVING ON THE FREEWAY. HAD TO HAVE THE MANIFOLD REPLACED, AS THE MANIFOLD HAD FOUR HOLES IN IT, AND THE EGR VALVE VACUUM LINE HAD TO BE CLEARED. REPORTED THE ISSUE TO KUNI BMW, WHO NEVER REPORTED THE ISSUE AND WARNED ME TO NOT DRIVE THE CAR IN THE CONDITION THAT IT WAS IN BEFORE THE REPAIR. KUNI ALSO SAID THAT THEY HAD NEVER HEARD OF AN EGR VALVE ISSUE AND ANTI-FREEZE CAUSING SEDIMENT TO PLUG THE VACUUM LINE. THIS IS THE SAME ISSUE THAT BMW HAS HAD TO ISSUE A RECALL FOR 2015-2017 MODELS IN EUROPE AND S. KOREA....

WHILE DRIVING, MESSAGE DISPLAYED "DRIVETRAIN MALFUNCTION, DRIVE CAUTIOUSLY" CAR LOST POWER, BUT I MADE IT TO SHOULDER. WHILE CALLING FOR HELP, I NOTICED THICK GREY SMOKE FILLING THE CAR. I EXITED VEHICLE THEN NOTICED FLAMES COMING FROM UNDER THE HOOD ON THE DRIVERS SIDE. CAR COMPLETELY BURNED

WITHOUT ANY WARNING, THE VEHICLE LOST POWER SUDDENLY/ ABRUPTLY STOPPED ON A BUSY CITY STREET. THE VEHICLE ALMOST GET SLAMMED INTO BY OTHER VEHICLES TRAVELING BEHIND IT. THIS WAS POTENTIALLY A CAUSE FOR A FATAL ACCIDENT. BMW DEALERSHIP INFORMED THAT THE CAUSE WAS THE SUDDEN FAILURE OF THE FUEL PUMP. VEHICLE IS AT 39,900 MILES, & IS COVER BY BMW CERTIFIED PRE-OWNED WARRANTY.

11.3.17 CAR CAUGHT ON FIRE WHILE DRIVING. TOTAL LOSS. CAR LOST POWER. MESSAGE WAS DISPLAYED "DRIVETRAIN MALFUNCTION, DRIVE CAUTIOUSLY" PULLED TO SIDE OF HIGHWAY, CAR WAS ENGULPHED IN FLAMES WITHIN 5 MINUTES.