NHTSA Complaint #11520748 — 2014 BMW 328D

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11520748
Vehicle	2014 BMW 328D
Component	ENGINE
Date of Incident	April 3, 2023
Date Filed	May 6, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

I recently got the EGR cooler replaced as part of the recall campaign safety issue, after my repair, a very strong smell of fuel and exhaust was coming into my car cabin, when I reported to BMW they said it should burn off - that it wasn’t an issue. I took it a master technician to diagnose and inspect my car and he found that the turbo waster gate was leaking caused by all of the buildup of carbon and soot from a faulty EGR cooler. I brought this up to the dealership, and they said unfortunately this problem is not covered. I’m escalating this issue because this is a majority safety and health risk, and BMW is not taking responsibility to fix the problem.

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Recent Complaints for the 2014 BMW 328D

#11717764 — FUEL/PROPULSION SYSTEM — February 13, 2026 — Vehicle experienced sudden engine failure while driving due to timing chain failure on N47 diesel engine, a known def...

#11715249 — FUEL/PROPULSION SYSTEM — February 3, 2026 — The primary failure involves the EGR cooler system covered under Recall 21V-907, with consequential damage to the int...

#11715249 — POWER TRAIN — February 3, 2026 — The primary failure involves the EGR cooler system covered under Recall 21V-907, with consequential damage to the int...

#11710297 — FUEL SYSTEM, DIESEL — January 12, 2026 — The contact owns a 2014 BMW 328D. The contact stated that while driving at various speeds, the vehicle entered LIMP M...

#11702337 — FUEL SYSTEM, DIESEL — December 1, 2025 — The contact owns a 2014 BMW 328D. The contact stated while driving 55 MPH, the vehicle lost motive power. There was n...