NHTSA Complaint #11132398 — 2014 BMW 328D

EGR VALVE LOCKED OPEN, AS SEDIMENT ACCUMULATED IN THE VACUUM LINE FROM THE LEAKING OF ANTI-FREEZE INTO THE VALVE. MANIFOLD DEVELOPED HOLES, AS THE EGR OVERHEATED DUE THE VALVE LOCKING OPEN. THE SMELL OF ANTI-FREEZE AND DIESEL FILLED THE CAR AS SMOKE STARTED COMING FROM THE ENGINE, WHILE I WAS DRIVING ON THE FREEWAY. HAD TO HAVE THE MANIFOLD REPLACED, AS THE MANIFOLD HAD FOUR HOLES IN IT, AND THE EGR VALVE VACUUM LINE HAD TO BE CLEARED. REPORTED THE ISSUE TO KUNI BMW, WHO NEVER REPORTED THE ISSUE AND WARNED ME TO NOT DRIVE THE CAR IN THE CONDITION THAT IT WAS IN BEFORE THE REPAIR. KUNI ALSO SAID THAT THEY HAD NEVER HEARD OF AN EGR VALVE ISSUE AND ANTI-FREEZE CAUSING SEDIMENT TO PLUG THE VACUUM LINE. THIS IS THE SAME ISSUE THAT BMW HAS HAD TO ISSUE A RECALL FOR 2015-2017 MODELS IN EUROPE AND S. KOREA. KUNI BMW KNEW OF THE RECALLS IN S. KOREA AND EUROPE WHEN THEY TALKED TO ME. I AM REPORTING THIS TO NTSB, AS BMW NA TOLD ME THAT THEY HAD ONLY MADE A INFORMAL REPORT TO NTSB, AND THEY FELT IT WAS NOT A MAJOR ISSUE. MY CAR ALMOST CAUGHT ON FIRE AND BURNED, WHILE MY PREGNANT WIFE AND DAUGHTER WERE RIDING WITH ME, BUT KUNI REFUSED TO REPORT IT AND BMW DIDN'T CONSIDER IT A BIG ISSUE. SAD. BAVARIAN AUTOWORKS IN VANCOUVER, WA DID THE REPAIR WORK. RECALL SHOULD BE EXTENDED TO THE 2014 MODELS. AS OF TODAY, I HAVE REACHED OUT TO THE LOCAL NEWS ANCHOR ON FOX 12, AS SHE ALSO HAS A 2014 BMW DIESEL.