NHTSA Complaint #11616207 — 2014 BMW 328D

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11616207
Vehicle	2014 BMW 328D
Component	ENGINE
Date of Incident	November 28, 2019
Date Filed	September 24, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

[XXX] - Purchase vehicle, odometer 109,803. 11/2019 - Car went into limp mode while driving on highway. Towed to BMW dealership and was advised needed new engine, at the time it only had 123,661 miles on it. Towed to EurAuto Shop for installation of replacement engine. 02/2020- The shop replaced the ceased OEM engine with a 2015 engine, with only 60,000 miles on it. EurAuto Shop tore down OEM engine and confirmed the timing chain guide broke, resulting in jumped timing and caused valve to hit piston. Total cost for engine replacement $6,641.49. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

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