NHTSA Complaint #11524114 — 2014 BMW 328D

While driving on the freeway at a high rate of speed in Pensacola, FL, my 2014 BMW 328d broke down. After several attempts to restart, the car was started in "limp mode" and we took it to a certified independent BMW mechanic, but could only drive at about 20mph in traffic with hazard lights flashing. Multiple error codes / mechanic inspection diagnosed a malfunction of the exhaust system overheating, which was melting the intake manifold. We towed the car the BMW dealership in Fort Walton Beach, FL. The service technician confirmed the problem in writing, "The tech did find the intake melted." Also, the vehicle had been losing coolant for several weeks, but the coolant was not dripping onto the ground, indicating a leak within the system. Here is where my problems begin. There are several recalls and an extended warranty that would would fix the issue, as the independent mechanic told me. They are: 1) Recall Campaign 18V-755: Exhaust Gas Recirculation (EGR) Cooler Inspection; 2) Recall 21V-907: Exhaust Gas Recirculation (EGR) Cooler N57T High Temperature; 3) SIB 01 05 20: N47T/N57T EGR Cooler Ltd Wty Extension to 10 years without mileage limit. My car was built to US spec, and sold via U.S. Military sales in Germany (I'm Active Duty USAF). I was relocated to Florida, and brought the car with me. When this happened, I was told to register my car with BMW North America to get into their warranty validation system, and I did so. However, my car does not show up as needing any recalls or warranty work, likely because it was sold in Europe. As such, the dealer wants me to pay in excess of $3,000 to fix the problem. Both an independent mechanic and dealer technician have identified the previously-known safety problems as the cause of my car's breakdown on the freeway. I am in desperate need of help to get this fixed, as I've had to rent a car for weeks, and multiple calls to BMW North America and dealership visits have produced zero progress.