NHTSA Complaint #11517207 — 2014 BMW 328D

From purchasing this vehicle form Autohaus of Orlando, there was no such mention of this open safety recall at all. In fact, I believe the Check Engine Light had been tampered with, as it was not on, but immediately came on a couple days later. On the CARFAX, it is listed as a Manufacturer Safety Recall on 11/19/2021: "- Recall #21V-907:404 - EXHAUST GAS RECIRCULATION (EGR) COOLER - Status: Remedy Not Available - Need more information about this recall? Find an authorized BMW dealer, email [email protected], or call 1-800- 525-7417" 200 miles from the car dealership, the car broke down as it was rapidly leaking engine coolant, it was inoperable and ran very hot, creating the potential cause of a fire. I had to take it to the nearest BMW dealership, which was BMW of Albany in Albany, GA. They fixed the coolant leak hose, which appears to be related to the open recall, and made note of the open recall. But did nothing to fix it. It was one day after the service from their shop where the check engine light came on, and I asked them about it, and Caroline from BMW Albany said: "Spoke to the technician, it says it is probably related to the recall for your vehicle that there isn't a fix for (the open recall you and I had discussed on the vehicle)- he says you could clear the code but it would probably just come back on with time. He says its also difficult to tell from that fault code --Caroline Eva BMW of Albany" I asked "what should I do about it" and got no response back. Message even says "read" On 8/31/2022, I took it into Fields BMW in Daytona Beach, FL for a separate service, and they did not fix this issue either. On NHTSA.gov, it states the following: "If the manufacturer has failed or is unable to remedy this safety recall for your vehicle in a timely manner, please contact the NHTSA Vehicle Safety Hotline at: 1-888-327-4236 or TTY: 1-800-424-9153 or file an online complaint with NHTSA." There has been no remedy in over a year and a half.