2004 TOYOTA SIENNA Structure Problems

The contact owns a 2004 Toyota Sienna. The contact stated that while the liftgate door was opened, the door had erroneously closed and failed to remain opened. The vehicle was taken to the local dealer who diagnosed that the rear hatch door struts were faulty and needed to be replaced. The vehicle was not repaired. The contact was informed that the VIN was included in NHTSA Campaign Number: 08V244000 (STRUCTURE); but parts were on back order. The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 150,000.

2004 TOYOTA SIENNA. CONSUMER WRITES IN REGARDS TO VEHICLE CRACKED DASHBOARD STILL UNDER WARRANTY, SEEKS ASSISTANCE WITH REPLACEMENT DASHBOARD. *SMD THE CONSUMER STATED THE PARTS TO REPAIR THE VEHICLE WERE NOT AVAILABLE. UPDATED 10/31/2017*JS

2004 TOYOTA SIENNA. CONSUMER WRITES IN REGARDS TO REPLACEMENT PARTS NOT AVAILABLE TO REPAIR CRACKED/STICKY/MELTING DASHBOARD RECALL. *SMD

2004 TOYOTA SIENNA. CONSUMER WRITES IN REGARDS TO REPLACEMENT PARTS NOT AVAILABLE TO COMPLETE SPARE TIRE CABLE RECALL NOTICE. *SMD

TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 10V160000 (STRUCTURE) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V273000 (TIRES) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 5/12/15*CN

THE DASHBOARD OF MY SIENNA 2004, CRAKING ALL OVER (HORIZONTAL AND VERTICAL). FOLLOWING THE SAME LINES OF THE DESIGN. MY MINIVAN HAS NOT BEEN IN ANY ACCIDENT. *TR -THIS CAN PROVOQUE THE AIR BAGS INSIDE THE DASH ICAN BEE LOOSE IN ANY MOMENT AND CAUSE AN ACCIDENT. -ALL THE ELECTRIC WIRE CAN BE IN DANGER BECAUSE THE DASHBOARD IS BROKEN AND NOW IS NOT 1 PIECE SO IS NOT HOLD TO THE CAR 100%

THE DASHBOARD STARTED DEVELOPING CRACKS AND STARTED TO GET MUSHY. THE CONDITION HAS CONTINUED TO WORSEN OVER THE LAST SEVERAL YEARS AND THERE ARE NOW MAJOR CRACKS OVER THE SPOT WHERE THE PASSENGER SIDE AIRBAG DEPLOYS. I AM VERY CONCERNED THAT THESE CRACKS COULD TURN PARTS OF THE DASHBOARD INTO MISSILES IN THE EVENT THAT THE PASSENGER AIRBAG WOULD DEPLOY IN ANY TYPE OF ACCIDENT. YOU CAN NOW SEE THE INDENTATION OF WHERE THE PASSENGER SIDE AIRBAG WOULD DEPLOY, AND THE CRACKS EXTEND AROUND THE PLASTIC MAKING IT POSSIBLE FOR PIECES OF THE DASH TO UNINTENTIONALLY STRIKE THE PASSENGER IN THE FACE OR OTHER PLACE. *TR

DASHBOARD CRACKS STARTED TO APPEAR ON THE VEHICLE, WHICH IS GARAGE KEPT. THE CRACKS HAVE CONTINUED TO EXPAND AND BRANCH OUT ACROSS THE ENTIRE WIDTH OF THE DASHBOARD. I FEAR THAT IN AN CRASH THAT THE PASSENGER AIRBAG MAY MALFUNCTION GIVEN THE STRUCTURAL WEAKNESS IN THE SURROUNDING DASH. *TR

THE DASHBOARD HAS CRACKS ALL OVER IT. READING ONLINE, I NOTICE THAT A LOT OF PEOPLE ARE HAVING THE SAME PROBLEMS. WE BROUGHT THE VAN USED AND NOTICE SMALL CRACKS. AS THE YEARS PAST THE CRACK ARE GETTING MORE AND MORE. IT SEEM THAT IT WOULD CAUSE A HAZARD IF THE AIR BAGS EVER WENT OFF AS IT WOULD THROW SHARDS TOWARD THE PASSAGES. *TR

2004 TOYOTA SIENNA. CONSUMER WRITES IN REGARDS TO EXCESSIVE CORROSION OF THE SPARE TIRE CARRIER ASSEMBLY RECALL. *SMD THE CONSUMER STATED WHEN HE LOOKED UNDER THE VEHICLE, HE DISCOVERED THE ASSEMBLY WAS BADLY CORRODED. THIS OCCURRED DESPITE THE FACT, HE HAD TAKEN THE VEHICLE TO THE DEALER ON MULTIPLE OCCASIONS, SINCE 2010, AND THEY USUALLY RECOMMENDED $2000 TO $4000 WORTH OF UN-NEEDED REPAIRS, WHILE IGNORING A CLEARLY VISIBLE SAFETY ISSUE. *JB

COMPLAINED ABOUT NUMEROUS DASHBOARD CRACKS TO DEALER. DEALER SAID NOTHING THEY COULD DO BUT REPLACE AT MY EXPENSE. DEALER REP GAVE ME THE TOYOTA HQ NUMBER TO CALL TO FILE A COMPLAINT. CALLED TOYOTA HQ ON 03/14/2014 AT 3:15 PM EST. EXPRESSED DISSATISFACTION WITH QUALITY AND POTENTIAL SAFETY FACTORS. SAID NOTHING THEY COULD DO BECAUSE IT WAS NOT IN WARRANTY AND GAVE ME THIS CASE# 1403141508. CRACKS CONTINUE AND NO MELTING HAS OCCURRED AT THIS POINT. THIS CAR HAS BEEN HOUSED IN A GARAGE WHEN NOT IN USE. IF PARKED OUTSIDE FOR AN EXTENDED PERIOD OF TIME, A SUN SHIELD IS USED TO COVER THE DASH. TOYOTA HQ WAS TOTALLY UNRESPONSIVE TO THEIR QUALITY ISSUE AND POTENTIAL SAFETY PROBLEM. *TR

THE DASH HAS MANY LARGE AND SMALL CRACKS. IF THE AIRBAG DEPLOYS, THE DASH PIECES WOULD CREATE A SAFETY HAZARD. TOYOTA CLAIMS THAT THIS IS NORMAL WEAR DUE TO HEAT. OLDER MODELS DO NOT HAVE THIS PROBLEM. MINI VANS ARE PRIMARILY USED TO TRANSPORT CHILDREN. I FEAR THAT AN AIRBAG DEPLOYMENT WOULD CAUSE SMALL AND LARGE CHUNKS OF PLASTIC TO ACT AS DANGEROUS PROJECTILES THAT WOULD INJURE THE DRIVER AS WELL AS THE PASSENGERS. *TR

TOYOTA VERBALIZES THERE WAS A SUBSTANCE LEFT OUT OF THE DASHBOARD MIXTURE DURING PRODUCTION OF THE VEHICLE. IT, ACCORDING TO THEM, IS AN ISSUE WITH TWO MODELS AND TWO YEARS OF THOSE MODELS. THE DASH BOARD BEGIN TO CRACK ABOUT 28,000 MILES. THE VAN ONLY HAS 38,000 NOW. IT HAS CRACKED FROM SIDE TO SIDE ACROSS THE TOP, DOWN THE FRONT AND AROUND THE SIDES (LIKE AN EGG SHELL). THE RIGHT SIDE AIR BAG IS HOUSED IN THE DASH. PIECES OF THE RIGHT DASH ARE ACTUALLY GOING TO FALL OUT NOW. TOYOTA, AGAIN, ADMITS THE PROBLEM, BUT REFUSES TO HELP. I LAST SPOKE TO THEM ON 5.2.2014 (ROY G.). I HAVE BEEN SPEAKING TO THEM ABOUT THIS SAFETY ISSUE SINCE 2008, EVEN WITH THE REGIONAL MANAGER, AS THE LOCAL TOYOTA ASKED THEM TO REPLACE IT. TOYOTA DECLINED. THIS IS AN ISSUE THAT CAN CAUSE THE AIRBAG TO DEPLOY WITHOUT AN...

THE VEHICLE DASH IS CRACKING. *TR

THE DRIVER SIDE DOOR STARTED MAKING A POPPING NOISE WHENEVER OPENING AND CLOSING. IT CREAKS AS IF IT IS A 50 YEAR OLD CAR ALL OF A SUDDEN. NOW WHEN OPENING THE DOOR IT SWINGS OPEN WITHOUT CONTROL. I DID SOME RESEARCH AND FOUND OUT THAT THIS IS A COMMON ISSUE WITH THE TOYOTA SIENNA 2004 AND I EVEN FOUND A LETTER IN MY VEHICLE (THAT I HAD FORGOT RECEIVING) INFORMING ME THAT THIS WAS AN ISSUE WITH THIS VAN AND THAT TOYOTA WOULD FIX IT IF WE HAD A PROBLEM. IT SAID IF WE DID NOT HAVE THE PROBLEM TO FILE IT IN OUR OWNERS MANUAL WHICH I DID. NOW WE HAVE THE PROBLEM BUT TOYOTA REFUSES TO FIX IT SINCE IT IS NOW OUTSIDE THE WARRANTY WINDOW . THIS IS CORRUPT TO ACKNOWLEDGE AN ISSUE BUT NOT FIX IT IMMEDIATELY AND NOW WHEN THE PROBLEM ARISES DECLARE THAT...

DASHBOARD HAS MULTIPLE HAIRLINE CRACKS. A LOT OF 2004 TOYOTA SIENNA HAVE THE SAME ISSUES WHEN I MADE AN ONLINE RESEARCH ABOUT THE PROBLEM. *TR

ACTUALLY HAPPENED LONG BEFORE 11/12 BUT FILING IT ALL TOGETHER - THIS MAY OR MAY NOT AFFECT THE AIRBAGS ON MY CAR. MY CAR HAS NEVER BEEN IN AN ACCIDENT WHERE THE AIRBAGS DEPLOYED, BUT THE ENTIRE DASHBOARD IS RIDDLED WITH CRACKS. THIS IS A COMMON PROBLEM IN THIS MAKE & MODEL & TOYOTA HAS NOT ADDRESSED IT. HAVE NO IDEA HOW I COULD DO A REPAIR. *TR

THE PAINT ON THE OEM 17" ALUMINUM RIMS FOR MY TOYOTA SIENNA STARTED BUBBLING AND PEELING. IF LEFT UNCHECKED, I WILL HAVE TO HAVE THE WHEELS EITHER REPLACED OR STRIPPED AND REPAINTED TO KEEP THE METAL FROM CORRODING AND THE RIMS FROM FAILING. THE BUBBLING HAPPENS ON THE INSIDE OF THE RIMS AS WELL, MAKING A GOOD SEAL WITH THE TIRE DIFFICULT AND CAUSING SLOW AIR LEAKS. THUS FAR TOYOTA REFUSES TO RECOGNIZE THE PROBLEM. *TR

TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT STATED THAT THE SPARE TIRE CARRIER CABLE HAD RUSTED AND THE SPARE TIRE WAS DANGLING UNDER THE VEHICLE. THE CONTACT MENTIONED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN ID NUMBER: 10V160000 (STRUCTURE) IN 2010. THE CONTACT ALSO STATED THAT THE DEALER CUT THE CABLE AND RESET THE SPARE TIRE. THE MANUFACTURER WAS CONTACTED AND INFORMED THE CONTACT THAT THE VEHICLE WAS REPAIRED PROPERLY AND THERE WOULD BE NO OTHER REPAIR. THE CURRENT AND FAILURE MILEAGES WERE 115,000. *TR

TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT STATED THAT THE DASHBOARD WAS CRACKED AND SHE WAS CONCERNED THAT THE AIR BAG WOULD DEPLOY INADVERTENTLY. THE VEHICLE WAS TAKEN TO A DEALER, WHO INFORMED HER THAT THE ENTIRE DASHBOARD WOULD NEED TO BE REPLACED. FAILURE MILEAGE WAS 71,000 AND THE CURRENT MILEAGE WAS 91,000. UPDATED 06/17/13 *BF

DASHBOARD CRACKED, FROM LEFT TO RIGHT. *TR

THIS CONCERNS ME AS A SAFETY ISSUE. THE DASH ON MY SIENNA 2004 HAS CRACKS EVERYWHERE. IN SUMMER 2008 IS WHEN I SAW THE FIRST CRACK. FOUR YEARS LATER THEY ARE ALL OVER THE FRONT DASH, IN THE DRIVER SIDE AS WELL AS IN THE PASSENGER SIDE. I HAVE SEEN THROUGH THE WEB THAT THIS IS A COMMON PROBLEM FOR THIS SAME MAKE AND MODEL, SO I DECIDED TO FILE THIS COMPLAINT. IT CONCERNS ME THAT THIS CRACKS CAN POTENTIALLY PREVENT AIRBAGS FROM DEPLOYING PROPERLY OR PREMATURELY AND CAUSE INJURE. I DID ASK TOYOTA FOR A QUOTE TO FIX THIS PROBLEM SINCE MY WARRANTY EXPIRED AND IT WAS TOO COSTLY $2000.+. I DO LIKE MY CAR AND WOULD LIKE TO KEEP IT AS LONG AS I CAN BUT BESIDES THE DASH LOOKING AWFUL IT MAKE ME NERVOUS THAT THIS MIGHT CAUSE AN ACCIDENT. HOPE TOYOTA FINDS A WAY TO FIX...

I HAVE A 2004 SIENNA XLE LIMITED THAT HAS ALWAYS BEEN GARAGE KEPT AND VERY WELL TAKEN CARE OF. THE DASH ON THE PASSENGER SIDE ABOVE THE AIRBAG HAS BEEN CRACKING FOR SOMETIME NOW AND WHAT ONCE STARTED AS A SMALL CRACK, IS NOW A SPIDERWEB OF CRACKS THAT EXTENDS OVER THE ENTIRE PASSENGER SIDE OF THE DASH. WHEN SEARCHING ON THE INTERNET FOR A USED DASH I CAME ACROSS THE FOLLOWING THREAD: HTTP://WWW.AUTOMOTIVEFORUMS.COM/T959673-DISCUSS2004_SIENNA_CRACKED_DASHBOARD.HTML AND DISCOVERED THIS IS NOT AN ISOLATED INCIDENT, THAT IT HAS, IN FACT, OCCURRED IN MANY 04 SIENNA'S. I, ALONG WITH MANY OTHERS FEEL THIS IS A SAFETY HAZARD DUE TO WHAT WOULD HAPPEN TO THE ALREADY CRACKED DASH IF THE AIRBAG WERE TO DEPLOY. I HAVE CALLED TOYOTA AND REGISTERED A COMPLAINT AND WAS ASSIGNED CASE #: 1207232487. I HAVE ALSO EMAILED TOYOTA WITH A COMPLAINT AS WELL. BECAUSE OF THE NUMBER OF INCIDENTS, I...

LETTER FROM SENATOR SCHUMER ON BEHALF OF CONSTITUENT RE A REIMBURSEMENT ISSUE WITH 2004 TOYOTA SIENNA (DOT/I# S 2012 187) *TGW ON AUGUST 9, 2009, THE SPARE TIRE CABLE HAD TO BE REPLACED DUE TO CORROSION. IN THE SPRING OF 2011, TOYOTA ISSUED A SAFETY RECALL. THEIR NOTICE STATED IF YOU HAVE PREVIOUSLY PAID FOR THE REPAIR, SUBMIT THE BILL AND REIMBURSEMENT CONSIDERATION WOULD BE GIVEN. ON OCTOBER 19, 2011, TOYOTA REQUESTED FOUR ADDITIONAL DOCUMENTS. ON FEB 8, 2012, THE CONSUMER WAS DENIED REIMBURSEMENT, BECAUSE HE WAS UNABLE TO PROVIDE THE CREDIT CARD STATEMENT THAT WAS USED TO PAY FOR THE REPAIR. *JB UPDATED 08/28/12. *JB UPDATED 10/25/12.*JB

CRACKS IN THE DASHBOARD NOTED OVER AREA WHERE AIRBAGS ARE LOCATED. *TR

DASHBOARD DEFECT INTERFERENCE WITH AIRBAG DEPLOYMENT - DUE TO MANUFACTURER DEFECT THE DASHBOARD HAS MANY LONG CRACKS THAT EXTEND FROM THE A/C VENTS AND GLOVE BOX ACROSS SECTIONS OF THE DASH, INCLUDING AROUND THE AIRBAG. I AM FEARFUL THAT IN THE EVENT OF A CRASH THE AIRBAG WOULD NOT DEPLOY AS DESIGNED, DUE TO THE DEFECTIVE DASHBOARD. AS OF YET THERE HAS BEEN NO RECALL OR MANUFACTURER AMENDS TO THIS PROBLEM. IT IS A SERIOUS SAFETY CONCERN TO ME DUE TO INTERFERENCE WITH THE PROPER FUNCTIONING OF THE AIRBAG. *TR

DASH BOARD CRACKS LOOK LIKE DONE BY A VERY SHARP KNIFE EVERYWHERE ACROSS THE DASH BOARD. MAY INTERFERE WITH PROPER DEPLOYMENT OF AIR BAG AND IS A SAFETY HAZARD. *TR

TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT STATED THAT THE DASHBOARD WAS FRACTURED NEAR THE AIR BAG AND THE CONTACT WAS CONCERNED THAT THE FAILURE WOULD RESULT IN THE AIR BAG NOT DEPLOYING IN THE EVENT OF A CRASH. THE DEALER ADVISED THE CONTACT TO REPLACE THE ENTIRE DASHBOARD. THE MANUFACTURER HAD NOT BEEN NOTIFIED OF THE FAILURE. NO REPAIRS WERE PERFORMED. THE CURRENT MILEAGE WAS 90,400 AND THE FAILURE MILEAGE WAS 80,000.

MY 2004 TOYOTA SIENNA XLE DRIVER DOOR WELD IS BROKEN. THE PASSENGER DOOR WINDOW ONLY OPENS HALF WAY AND SOMETIMES THE DOOR DOES NOT OPEN ALL THE WAY BECAUSE OF THE BROKEN WELD. AT FIRST IT WAS ONLY A POPPING SOUND COMING FROM THE WELD AND THEN THE PIECE BROKE. NOW THE DOOR GETS JAMMED OCCASIONALLY. *TR

DASHBOARD HAS SUSTAINED MULTIPLE SIGNIFICANT CRACKS. NOT INVOLVED IN ANY ACCIDENT, NOR WAS DASHBOARD CUT IN ANY WAY. DASH MATERIAL IS STILL SOFT. MANY SIMILAR COMPLAINTS NOTED ONLINE. VERY CONCERNED ABOUT FUNCTION OF AIRBAGS SHOULD ACCIDENT OCCUR. TOYOTA HAS BEEN UNRESPONSIVE TO COMPLAINTS. *TR

CRACKS ALONG THE ENTIRE DASHBOARD AND AIRBAG AREAS OF THE FRONT DASH. CONCERN ABOUT PROPER AIRBAG DEPLOYMENT OR FAILURE AND LACK OF STRUCTURAL INTEGRITY OF THE DASH ALONG WITH STEERING CONTROL DURING A VEHICLE CRASH. DASH FAILURE AND DEBRIS FROM DASH MAY AFFECT THE STEERING CONTROL IF DASH DEBRIS IS LODGED AGAINST STEERING AREA. NOTICED DASH CRACKS AT ABOUT 60K MILES AND THE CRACKS CONTINUE TO GROW WITH EACH USE OF VEHICLE. CURRENTLY VEHICLE HAS 79K MILES. DEALER/MANUFACTURER DID NOT WANT TO FIX OR REPLACE THE DASH CITING OUT OF WARRANTY ISSUE. HOWEVER, THIS ISSUE IS ON ALL 04 AND UP TOYOTA SIENNA'S AND POSSIBLY MORE VEHICLES WITH THIS TYPE OF DASHBOARD MATERIAL. *TR

THE DASH HAS DEVELOPED SEVERAL LONG CRACKS AND THE MATERIAL IS DETERIORATING, THE VEHICLE HAS BEEN KEPT GARAGED. I AM CONCERNED ABOUT THE AIR BAGS OR OTHER DASH COMPONENTS BEING EFFECTED. ## VIN PASSED ## TOYOTA SIENNA LE 2004 ##. *TR

TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. WHILE THE VEHICLE WAS PARKED THE CONTACT NOTICED THE DASHBOARD ON THE PASSENGER SIDE WAS CRACKED. THE CONTACT WAS CONCERNED THAT THE AIR BAG WOULD NOT DEPLOY IF A CRASH OCCURRED. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN STATED THE DASHBOARD HAD TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 45,000. THE CONSUMER STATED THE DASHBOARD WAS CRACKED IN SEVERAL PLACES AND THERE WAS A VISIBLE YELLOW MATERIAL IN SEVERAL PLACES AS WELL. UPDATED EVOQ 11/15/11

CRACKS IN DASHBOARD FROM DOOR TO DOOR .... OUR SIENNA HAS BEEN GARAGED FOR ABOUT TWO YEARS AND HAS ABOUT 83K MILES ON IT. A SHORT WHILE AGO WE NOTICED THAT THERE WAS A CRACK LINE IN THE DASHBOARD MATERIAL THAT WAS ALONG THE LINE WHERE THE MATERIAL CONNECTS TO THE INSTRUMENTS PANEL UNIT, THE RNETERTIANMENT UNIT, AND THE GLOVE BOX AREA. UPON CLOSER EXAMINATION WE FOUND THE CRACKS STRETCH TO THE DASHBAORD AREA THAT WRPAS AROUND TO THE CLOSED DOORS ON BOTH SIDES. THIS MATERIAL MUST BE DEFECTIVE BECAUSE THIS VEHICLE HAS BEEN WELL TAKN CARE OF AND IS MOSTLY GARAGED. I'VE NEVER HAD A VEHICLE DO THIS BEFORE. *TT

BOTH SLIDING DOOR MOTOR CABLES HAVE BROKEN ON MY 2004 TOYOTA SIENNA. ONE DOOR WAS STUCK IN AN OPEN POSITION, AND THE OTHER ONE COULD ONLY BE OPENED SIX INCHES. I HAVE NOW PAID TOYOTA DEALERSHIPS OVER $4,000 TO FIX THE MOTOR CABLES FOR BOTH DOORS. WITH ONE STUCK OPEN, I COULDN'T TRANSPORT MY CHILDREN. I LIVE OVER 30 MINUTES TO THE NEAREST MECHANIC, SO IT WAS VERY FUN DRIVING THE CAR TO A DEALERSHIP. I THINK THAT IT IS A SAFETY ISSUE ESPECIALLY IF THE DOORS STICK OPEN. THE DEALERSHIP STATED THAT THEY HAVE NEVER SEEN THIS BEFORE, BUT I AM NOW SEEING SEVERAL COMPLAINTS ABOUT THIS, AND THAT TOYOTA HAS A TSB ON THIS PROBLEM. *TR

DESCRIPTION: FRONT DOOR CHECK POPPING NOISE CAUSE: SPOT WELD IN DOOR CHECK FAILED CONTROLS DOOR WHEN OPENING AND CLOSING SAFELY. TOYOTA HAS TSB NV003-07, BUT HAS LIMITED WARRANTY. EXPIRED FOR ME. *TR

REAR SLIDING DOOR POWER CABLE ON 2004 TOYOTA SIENNA BROKE. CAUSING DOOR TO BE STUCK IN OPEN POSITION. TOYOTA HAS KNOWN OF DEFECT AND ISSUED A TSB (EL004-04) IN APRIL OF 2004, BUT DID NOT REPAIR PREVIOUSLY MANUFACTURED MINIVANS. *TR

TL*THE CONTACT OWNS A 2004 TOYOTA SIENNA. WHILE THE VEHICLE WAS PARKED HE NOTICED THAT THE DRIVERS SIDE DOOR CHECK MOUNT PANEL WAS NO LONGER WELDED IN SOME AREAS. HE STATED THE DOOR MADE A LOT OF NOISE WHEN OPENED OR CLOSED. THE CONTACT NOTICED THE FAILURE A MONTH AGO. HE CALLED THE DEALER AND WAS ADVISED THAT THEY WERE AWARE OF THE FAILURE AND IT WOULD BE COSTLY TO REPAIR TO REPAIR THE VEHICLE. HE CALLED THE MANUFACTURER AND FILED A COMPLAINT. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 106,000 AND THE CURRENT MILEAGE WAS 107,000.

THE REAR PASSENGER POWER SLIDING DOOR FAILED. THE CABLE THAT OPENS AND CLOSES THE DOOR SNAPPED AND THEN BOUND UP JAMMING THE DOOR OPEN ABOUT 3 INCHES. MY CHILDREN COULD NOT EXIT THE VEHICLE ON THAT SIDE IF THERE WAS AN ACCIDENT AND I HAD TO DISSASEMBLE THE DOOR JUST TO CLOSE IT. *TR

DRIVER'S DOOR (FRONT) HINGE/WELD ON 2004 TOYOTA SIENNA BEGAN WITH LOUD CREAKING NOISE EVERY TIME DOOR IS OPEN AND CLOSED. THEN CREAKING TURNED INTO CLICKING SOUND EVERY TIME DOOR IS OPEN AND CLOSED, AND THAT PROGRESSED INTO A LOUD POPPING/SNAPPING SOUND. OUR REPAIR SHOP (NOT TOYOTA) REWELDED THE HINGE (SUMMER 2010 - VAN HAD 60,000 MILES) BUT THEY ADVISED THIS WAS NOT A PERMANENT FIX FOR THE PROBLEM. ON 2/20/11 (VAN NOW HAS 64,000 MILES) HINGE IS NOW COMPLETELY NOT FUNCTIONING AND DOOR IS JAMMED SHUT. FRONT DRIVER'S DOOR WILL NOT OPEN MORE THAN 1/2 INCH FORCING THE DRIVER OF THE VEHICLE TO ENTER/EXIT THROUGH THE PASSENGER SIDE. *TR

TOYOTA SIENNA 2004, REAR LIFTGATE STRUTS ARE GIVING OUR AGAIN. WE HAVE HAD THIS AUTO SINCE THE FACTORY SENT IT TO THE DEALERSHIP. ONCE REPLACING THE STRUTS DUE TO RECALL. NOW WHENEVER YOU LIFT THE GATE VIA MANUALLY PRESSING THE BUTTON ON THE BACK OF THE VAN, THE LIFT GATE ONLY OPENS HALFWAY. THIS LEAVES THE OPERATOR WITH THE ONLY OPTION OF PRESSING FURTHER UP ON THE LIFT GATE. I EXPECT THAT THIS ISSUE WILL NOW GET WORSE AND NOT STAY OPEN AT ALL. *TR

WE HAVE A 2004 TOYOTA SIENNA WITH A RIGHT SIDE POWER SLIDING DOOR AND THE DOOR THAT PULLS THE DOOR BROKE YESTERDAY,I SEE THAT THE CABLE GOT ROTTEN AND IT DID NOT HAVE A PLASTIC COVER ON IT..I CONTACTED TOYOTA OFFICES YESTERDAY AND THE SAY TO ME THAT I SHOULD BRING THE CAR TO A DEALER AND PAY FOR INSPECTION ANT THEN THEY WILL INFORM TOYOTA HOW AND WHY IT GOT BROKE...AND TOYOTA REP TOLD ME AFTER THAT WE WILL INVESTIGATE IF IS AN ISOLATED CASE OR MANY PEOPLE HAVE THIS PROBLEM..NOW THIS WHOLE REPAIR WILL COST $1800.00 JUST FOR A CABLE THAT GOT ROTTEN BECAUSE NO PLASTIC COVER..I HOPE YOU CAN TAKE OF THIS ..PLEASE WE NEED YOUR HELP..THANKS A LOT. *TR

DRIVER SIDE SLIDING REAR DOOR ON 2004 SIENNA (TOYOTA) CABLE SNAPPED? *TR

WE RECENTLY HAD AN ISSUE WITH THE PASS. SIDE VENT WINDOW ON OUR 2004 SIENNA. WHILE DRIVING THE WINDOW WAS OPENED THE GLUE FAILED AND THE WINDOW SWUNG DOWN THE SIDE OF THE VAN ONLY BEING HELD ON BY THE MOTORIZED ARM. IT APPEARS AS IF THE TRACK THAT THE WINDOW IS ATTACHED TO HAS BEEN PAINTED PRIOR TO THE GLUE BEING APPLIED. SO INSTEAD OF GLASS, GLUE, METAL IT WAS GLASS, GLUE, PAINT, METAL. THIS SEEMS TO BE A GROWING ISSUE BASED ON A QUICK SEARCH ONLINE. IF THE GLASS HAD BROKEN FREE OF THE ARM, IT WOULD HAVE GONE FLYING INTO TRAFFIC. THE DEALER AND TOYOTA WERE CONTACTED AND BOTH DISMISSED THE ISSUE. *TR

WHEN IT IS COLD OUTSIDE THE SLIDING DOORS ON THE 2004 TOYOTA SIENNA SEEM TO "FREEZE" SHUT. THEY DO NOT OPEN FROM THE INSIDE OR OUTSIDE. THIS HAPPENS TO BOTH THE POWER AND NON-POWER DOOR. *TR

2004 TOYOTA SIENNA'S AUTOMATIC SLIDING DOOR MECHANISM JAMMED PREVENTING DOOR CLOSURE. THE DOOR COULD NOT BE CLOSED AUTOMATICALLY OR MANUALLY. CIRCUMSTANCES FORCED PASSENGERS, INCLUDING 4 SMALL CHILDREN, TO TRAVEL SEVERAL HIGHWAY MILES WITH THAT DOOR OPEN. IN APRIL 2004 TOYOTA MODIFIED THAT DOOR MECHANISM FOR NEW PRODUCT AND ISSUED TECHNICAL SERVICE BULLETIN EL004-04 "POWER SLIDING DOOR INOPERATIVE" TO CORRECT EXISTING PRODUCT. SIENNA'S EARLY 2004 SLIDING DOOR IS A DEFECTIVE PRODUCT. THE SIENNA PRODUCT IS A MINIVAN MARKETED TO FAMILIES AND CHILDREN. AS SUCH IT IS DESIGNED TO BE A CLOSED VEHICLE. THE DEFECTIVE DOOR SHOULD BE CONSIDERED A CHILD RESTRAINT FAILURE BECAUSE CLOSED DOORS ARE, IN FACT, THE PRIMARY PROTECTIVE RESTRAINT IN A FAMILY VEHICLE. CORRECTIVE ACTION WE ELECTED IS TO CUT THE AUTOMATIC DOOR'S TRACTOR CABLE. THAT FREES THE DOOR TO CLOSE AND PERMANENTLY DISENGAGES THE DEFECTIVE DOOR MECHANISM. *TR

2004 TOYOTA SIENNA PASSENGER SIDE SLIDING DOOR MECHANISM FAILED AND AUTOMATICALLY SHUT WITHOUT WARNING, HITTING A PASSENGER WHO WAS REACHING INTO THE BACK SEAT. IT DID NOT SPRING BACK. THE DOOR WOULDN'T OPEN AGAIN. WE TOOK IT TO THE RUDY LUTHER DEALERSHIP IN GOLDEN VALLEY, MN AND WERE TOLD THAT IT WOULD COST $2,000 TO FIX. RATHER THAN PAY THIS, WE ELECTED TO PAY $112 TO HAVE THE CABLES CUT AND THE SWITCH UNPLUGGED. WE ARE EXTREMELY DISAPPOINTED IN THIS FAILURE AND IN THE DEALERSHIPS RESPONSE. THE CAR ONLY HAD 51,641 MILES ON IT WHEN THIS OCCURRED. *TR

2004 TOYOTA MINI VAN SLIDING DOORS FREEZE SHUT. I OWED TWO OTHER MINI VANS WITHOUT THIS PROBLEM. THEY HAVE FROZEN SHUT EVERY WINTER. *TR

I AM THE ORIGINAL OWNER OF A TOYOTA SIENNA LE 2004 THAT CURRENTLY HAS 58K MILES AND IS KEPT IN GARAGE UNDER COVER. RECENTLY I NOTICED THAT THE DASHBOARD STARTED TO CRACK IN SEVERAL PLACES. THE CRACKS OPENED IN THE PLASTIC TOP OF THE DASHBOARD OVER THE CLOCKS PANEL AND NEAR THE AIR CONDITIONER EXITS. I WANT TO KNOW IF THERE IS ANY RECALL FROM TOYOTA USA COMPANY REGARDING THIS MATTER OR IF THIS DEFECT HAS BEEN REPORTED BY ANY OTHER CONSUMERS WITH THIS MODEL OF TOYOTA VEHICLE. I WOULD APPRECIATE YOUR INVESTIGATION AND NOTIFY ME OF ANY INFORMATION YOU FIND. *TR