NHTSA Complaint #10440276 — 2004 TOYOTA SIENNA

STRUCTURE issue reported to NHTSA

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Complaint Details

ODI Number	10440276
Vehicle	2004 TOYOTA SIENNA
Component	STRUCTURE
Date of Incident	March 10, 2010
Date Filed	December 17, 2011
Mileage	60,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	HI

Consumer Description

CRACKS ALONG THE ENTIRE DASHBOARD AND AIRBAG AREAS OF THE FRONT DASH. CONCERN ABOUT PROPER AIRBAG DEPLOYMENT OR FAILURE AND LACK OF STRUCTURAL INTEGRITY OF THE DASH ALONG WITH STEERING CONTROL DURING A VEHICLE CRASH. DASH FAILURE AND DEBRIS FROM DASH MAY AFFECT THE STEERING CONTROL IF DASH DEBRIS IS LODGED AGAINST STEERING AREA. NOTICED DASH CRACKS AT ABOUT 60K MILES AND THE CRACKS CONTINUE TO GROW WITH EACH USE OF VEHICLE. CURRENTLY VEHICLE HAS 79K MILES. DEALER/MANUFACTURER DID NOT WANT TO FIX OR REPLACE THE DASH CITING OUT OF WARRANTY ISSUE. HOWEVER, THIS ISSUE IS ON ALL 04 AND UP TOYOTA SIENNA'S AND POSSIBLY MORE VEHICLES WITH THIS TYPE OF DASHBOARD MATERIAL. *TR

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