2004 TOYOTA SIENNA — Problems, Recalls & Safety Data
N/A
Safety Rating
2,588
Owner Complaints
10
Recalls
37
Service Bulletins
6
Investigations
Overview of the 2004 TOYOTA SIENNA
The 2004 TOYOTA SIENNA has received a total of 2,588 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 10 recall campaigns affecting this vehicle, covering issues with TIRES:TEMPORARY/EMERGENCY SPARE TIRE, POWER TRAIN:AUTOMATIC TRANSMISSION, ENGINE AND ENGINE COOLING. 37 technical service bulletins have been issued by Toyota Motor Corporation for this model year. The most commonly reported problems involve the Structurebodydoor (354 complaints), Structurebody (281 complaints), and Latcheslockslinkages (228 complaints).
Recalls for the 2004 TOYOTA SIENNA
NHTSA has recorded 10 recalls for the 2004 TOYOTA SIENNA, potentially affecting up to 2,812,793 vehicles.
Recall 14V273000 — TIRES:TEMPORARY/EMERGENCY SPARE TIRE
| 419,520 vehicles affected
Defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2004-2011 Sienna vehicles originally sold in, or currently registered in, Connecticut, Delaware, Illinois, Indiana, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, Wisconsin and the District of Columbia. The affected vehicles have a spare tire carrier assembly...
Consequence: If the carrier cable is corroded due to road salt, the spare tire may separate from the vehicle, increasing the risk of a crash.
Remedy: Toyota sent owners in August 2014 an interim notification to advise owners of the recall and that dealers will perform an interim remedy to remove the spare tire and relocate it to the luggage compartment, free of charge. Owners are...
View full details →Recall 13V429000 — POWER TRAIN:AUTOMATIC TRANSMISSION
| 614,722 vehicles affected
Defect: Toyota is recalling certain model year 2004-2005 Sienna vehicles manufactured January 10, 2003, through August 10, 2005; and model year 2007-2009 Sienna vehicles manufactured February 20, 2007, through December 12, 2008. In the affected vehicles, due to a problem within the shift lock solenoid, there is a possibility that the shift lever could be moved out of Park position without...
Consequence: If the shift lever is moved out of the Park position without the brake applied, the transmission will either engage a drive gear or Neutral, increasing the risk of a backover or roll away crash.
Remedy: Toyota will mail interim notifications to owners beginning in late October 2013. When parts are available, owners will be sent a second notice and dealers will replace the shift lock solenoid, free of charge. Owners may contact Toyota at 1-800-331-4331.
View full details →Recall 11V539000 — ENGINE AND ENGINE COOLING
| 420,326 vehicles affected
Defect: TOYOTA IS RECALLING CERTAIN MODEL YEAR 2004 AVALON VEHICLES; 2004 AND 2005 CAMRY, CAMRY SOLARA, HIGHLANDER, AND SIENNA VEHICLES, 2006 HIGHLANDER HYBRID; 2004 AND 2005 LEXUS ES330 AND RX330; AND 2006 LEXUS RX400H VEHICLES MANUFACTURED FROM JUNE 1, 2004 THROUGH MARCH 31, 2005, EQUIPPED WITH THE 1MZ-FE OR 3MZ-FE ENGINE. THE AMOUNT OF ADHESIVE AGENT APPLIED BETWEEN THE OUTER RING...
Consequence: IN SOME CASES, THE BELT FOR THE POWER STEERING PUMP MAY BECOME DETACHED FROM THE PULLEY WHICH COULD RESULT IN A LOSS OF POWER STEERING AND A SUDDEN INCREASE IN STEERING EFFORT, INCREASING THE RISK OF A CRASH.
Remedy: TOYOTA WILL NOTIFY OWNERS, AND DEALERS WILL CHECK THE CRANKSHAFT PULLEY TO IDENTIFY WHETHER IT WAS PRODUCED BY THE U.S. SUPPLIER. IF SO, THE DEALER WILL REPLACE THE PULLEY WITH A NEW ONE AT NO CHARGE. THE SAFETY RECALL IS...
View full details →Recall 10V160000 — STRUCTURE
| 600,000 vehicles affected
Defect: TOYOTA IS RECALLING CERTAIN MODEL YEAR 1998 THROUGH 2010 SIENNA PASSENGER VEHICLES MANUFACTURED BETWEEN AUGUST 7, 1997 AND JANUARY 4, 2010, CURRENTLY REGISTERED IN OR ORIGINALLY SOLD IN CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, KENTUCKY, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WASHINGTON DISTRICT OF COLUMBIA, VIRGINIA, WEST VIRGINIA, AND WISCONSIN. THE SUBJECT...
Consequence: THE CABLE MAY BREAK DUE TO EXCESSIVE CORROSION AND THE SPARE TIRE MAY SEPARATE FROM THE VEHICLE, POSSIBLY RESULTING IN A VEHICLE CRASH.
Remedy: TOYOTA WILL NOTIFY OWNERS WITH AN INTERIM LETTER INITIALLY INSTRUCTING THEM TO BRING THEIR VEHICLE TO AUTHORIZED DEALERS TO INSPECT FOR CORROSION. A SECOND NOTICE WILL BE SENT WHEN THE PERMANENT REMEDY IS AVAILABLE. FOR MORE INFORMATION, PLEASE SEE TOYOTA'S...
View full details →Recall 10V036000 — EQUIPMENT:OTHER:LABELS
| 153,418 vehicles affected
Defect: SOUTHEAST TOYOTA IS RECALLING CERTAIN MODEL YEAR 2005-2011 PASSENGER VEHICLES FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 110, "TIRE SELECTION AND RIMS." THESE VEHICLES WERE SOLD WITHOUT THE REQUISITE LOAD CARRYING CAPACITY MODIFICATION LABELS.
Consequence: A DRIVER MAY OVERLOAD A VEHICLE WHICH MAY INCREASE THE RISK OF A CRASH.
Remedy: DEALERS WILL MAIL TO CONSUMERS THE CORRECTED LABEL OR THE CUSTOMER WILL HAVE THE OPTION FOR DEALERS TO INSTALL THE LABEL FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 27, 2010. OWNERS MAY CONTACT SOUTHEAST TOYOTA AT 1-800-301-6859.
View full details →Recall 09V234000 — EQUIPMENT:OTHER:LABELS
| 2,204 vehicles affected
Defect: TOYOTA IS RECALLING CERTAIN MODEL YEAR 2006 THROUGH 2009 SIENNA AND 2009 LEXUS GX PASSENGER VEHICLES. THE VEHICLE CAPACITY WEIGHT ON THE TIRE AND LOADING INFORMATION LABEL AND THE GVWR ON THE CERTIFICATION LABEL IS INSUFFICIENT FOR CERTAIN VEHICLES. SOME VEHICLES WERE ACCESSORIZED THROUGH VEHICLE PROCESSING CENTERS AND HAD ACCESSORIES INSTALLED THAT CAUSED THE VEHICLE TO EXCEED THE GVWR VALUE....
Consequence: THE GVWR IS INSUFFICIENT FOR THE LOAD CARRYING CAPACITY OF THE VEHICLES.
Remedy: TOYOTA WILL NOTIFY OWNERS INSTRUCTING THEM TO RETURN THEIR VEHICLE TO A TOYOTA OR LEXUS DEALER FOR AN EXCHANGE OF THE CERTIFICATION LABEL AND THE TIRE AND LOADING INFORMATION LABEL, AN INSTALLATION OF THE LOAD CARRYING CAPACITY MODIFICATION LABEL, IF...
View full details →Recall 09V023000 — VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
| 26,501 vehicles affected
Defect: TOYOTA IS CONDUCTING A SAFETY IMPROVEMENT CAMPAIGN INVOLVING 26,501 EARLY 2004 MY SIENNA VEHICLES. IN THE EVENT THE RETENTION CLIP USED TO SECURE THE FLOOR CARPET COVER IS MISSING, THE COVER CAN INTERFERE WITH THE OPERATION OF THE ACCELERATOR PEDAL IF THE ACCELERATION PEDAL IS DEPRESSED TO NEARLY THE FULL THROTTLE POSITION.
Consequence: IF THIS OCCURS, THE ACCELERATOR PEDAL CAN BECOME STUCK WHICH COULD RESULT IN A VEHICLE CRASH.
Remedy: DEALERS WILL REPLACE THE RETENTION CLIP AND FLOOR CARPET COVER AT NO CHARGE. THE CAMPAIGN BEGAN ON JANUARY 26, 2009. OWNER NOTIFICATION IS EXPECTED TO BE COMPLETED BY EARLY APRIL 2009. OWNERS MAY CONTACT TOYOTA AT 1-888-270-9371, IF THEY HAVE...
View full details →Recall 08V244000 — STRUCTURE:BODY:HATCHBACK/LIFTGATE
| 196,222 vehicles affected
Defect: TOYOTA IS CONDUCTING A SAFETY IMPROVEMENT CAMPAIGN INVOLVING 196,222 MY 2004-2006 TOYOTA SIENNA VEHICLES EQUIPPED WITH POWER REAR LIFTGATE STRUTS. THE GAS STRUTS USED TO HELP LIFT AND SUPPORT THE REAR POWER LIFTGATE COULD WEAR OUT SOONER THAN EXPECTED. AS THE GAS STRUTS DETERIORATE, THE PERFORMANCE OF THE LIFTGATE WILL BEGIN TO DEGRADE AND THE POWER REAR LIFTGATE WILL OPERATE...
Consequence: IF NOT REPAIRED, THE GAS STRUTS MAY NOT BE ABLE TO SUPPORT THE WEIGHT OF THE LIFTGATE WHEN IT IS OPEN EVENTUALLY, THE GAS STRUTS COULD DETERIORATE TO THE POINT THAT THE LIFTGATE WILL FALL ABOUT TEN INCHES AFTER IT REACHES THE FULLY OPEN POSITION, AT WHICH POINT THE POWER MOTOR WILL ENGAGE AND POWER THE LIFTGATE TO THE FULLY CLOSED POSITION. THIS CONDITION MAY CAUSE INJURY TO A PERSON WHO IS STRUCK BY THE LIFTGATE WHEN IT FALLS OR WHEN IT IS CLOSING.
Remedy: DEALERS WILL REPLACE THE GAS STRUTS WITH NEWLY DESIGNED GAS STRUTS THAT HAVE A LONGER SERVICE LIFE. THE CAMPAIGN BEGAN ON AUGUST 8, 2008, AND WILL BE MAILED IN THREE PHASES ENDING IN LATE DECEMBER 2008. OWNERS MAY CONTACT TOYOTA...
View full details →Recall 05V327000 — SEAT BELTS
| 345,443 vehicles affected
Defect: ON CERTAIN MINI VANS, IN THE MIDDLE ROW SEATING POSITION, THE SHOULDER PORTION OF THE SEAT BELT MAY BIND IN THE BEZEL TRIM PIECE. THE AFFECTED SEAT BELT BEZEL IS LOCATED ON THE SHOULDER PORTION OF THE SEAT IN THE RIGHT SIDE SEAT OF THE SEVEN PASSENGER MODELS AND THE CENTER SEATING POSITION IN THE EIGHT PASSENGER MODELS.
Consequence: IF THE SEAT BELT BINDS IN THE BEZEL, THAT EXTRA WEBBING MAY EXIST IN THE SEAT BELT WHICH COULD RESULT IN AN IMPROPERLY FITTED SEAT BELT ON A PASSENGER. IN THE EVENT OF A CRASH, A SEAT OCCUPANT MAY NOT BE PROPERLY RESTRAINED INCREASING THE RISK OF PERSONAL INJURY.
Remedy: DEALERS WILL REPLACE THE SEAT BELT BEZEL AND CLIP. THE RECALL BEGAN AUGUST 5, 2005. OWNERS MAY CONTACT TOYOTA AT 1-800-331-4331.
View full details →Recall 03V291000 — FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
| 34,437 vehicles affected
Defect: ON CERTAIN SPORT UTILITY VEHICLES, A PART OF THE FUEL TANK MAY BECOME DAMAGED WHEN CRASHED IN THE INSURANCE INSTITUTE FOR HIGHWAY SAFETY'S (IIHS) 40 MPH FRONTAL OFFSET CRASH TEST CONDITIONS, DUE TO THE SEVERE IMPACT FORCES GENERATED.
Consequence: IF THE FUEL TANK BECOMES DAMAGED AND FUEL LEAKAGE OCCURS, A FIRE MAY RESULT IN THE PRESENCE OF AN IGNITION SOURCE.
Remedy: DEALERS WILL REPLACE THE FUEL TANK. OWNER NOTIFICATION BEGAN AUGUST 1, 2003. OWNERS SHOULD CONTACT TOYOTA AT 1-800-331-4331.
View full details →Owner Complaints for the 2004 TOYOTA SIENNA
2,588 complaints have been filed with NHTSA for the 2004 TOYOTA SIENNA. Below is a breakdown by vehicle component.
Most Recent Complaints
The contact's mother owns a 2004 Toyota Sienna. While the contact's mother was driving at an undisclosed speed, several unknown warning lights illuminated. The contact stated that the warning lights illuminated on and off for days and months. The vehicle was taken to an independent mechanic where DTC: P2241 was retrieved. The vehicle was not repaired. The contact was advised to take the vehicle to the dealer. The vehicle was taken to the dealer where the failure code was confirmed. The contact was informed that the oxygen sensors needed to be replaced. In addition, the contact was informed that a TSB for the ECM software update needed to be performed. The contact stated that the vehicle was not repaired because the ECM software update was performed, and the ECM software update damaged the ECM. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 150,132.
Shifter not shifting into park even when in park causing it to roll even when you think it’s in park
The contact owns a 2004 Toyota Sienna. The contact stated that while the liftgate door was opened, the door had erroneously closed and failed to remain opened. The vehicle was taken to the local dealer who diagnosed that the rear hatch door struts were faulty and needed to be replaced. The vehicle was not repaired. The contact was informed that the VIN was included in NHTSA Campaign Number: 08V244000 (STRUCTURE); but parts were on back order. The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 150,000.
The Traction Control System commonly malfunctions while making turns on curving road sections. I will lose power through turns as the TCS light blinks on my dashboard and makes a beeping sound. On some occasions the brakes will automatically engage in the tire that the car perceives as experiencing slippage. This problem is continuously worsening and commonly endangers me and my passengers, as the car engages brakes or cuts power to the engine at unexpected and in opportune times.
The Traction Control System commonly malfunctions while making turns on curving road sections. I will lose power through turns as the TCS light blinks on my dashboard and makes a beeping sound. On some occasions the brakes will automatically engage in the tire that the car perceives as experiencing slippage. This problem is continuously worsening and commonly endangers me and my passengers, as the car engages brakes or cuts power to the engine at unexpected and in opportune times.
Safety Rating for the 2004 TOYOTA SIENNA
NHTSA has not yet tested the 2004 TOYOTA SIENNA in its New Car Assessment Program.
Technical Service Bulletins for the 2004 TOYOTA SIENNA
Toyota Motor Corporation has issued 37 technical service bulletins (TSBs) for the 2004 TOYOTA SIENNA. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
T-SB-0085-09_Rev — ELECTRICAL SYSTEM
TSB: REVISION NOTICE October 25, 2017 Rev2: ? Applicability has been updated to include 2008 ? 2010 model year Sienna vehicles. ? The Production Change Information section has been removed. ? The Parts Information and Repair Procedure sections have been updated. SUPERSESSION NOTICE The information contained in this bulletin supersedes...
T-SB-0125-15 REV — SEAT BELTS
TSB: WARRANTY OPERATION CODES UPDATED. SOME 2004 2006 MODEL YEAR SIENNA VEHICLES MAY EXHIBIT A CONDITION WHERE THE FRONT DRIVER AND/OR PASSENGER SEAT BELT BECOMES ABNORMALLY SLOW TO RETRACT, OR DOES NOT RETRACT SMOOTHLY. FOLLOW THE PROCEDURE IN THIS BULLETIN TO REPLACE THE FRONT SEAT BELT ASSEMBLIES TO ADDRESS...
T-SB-0125-15 REV — SEAT BELTS:FRONT:RETRACTOR
TSB: WARRANTY OPERATION CODES UPDATED. SOME 2004 2006 MODEL YEAR SIENNA VEHICLES MAY EXHIBIT A CONDITION WHERE THE FRONT DRIVER AND/OR PASSENGER SEAT BELT BECOMES ABNORMALLY SLOW TO RETRACT, OR DOES NOT RETRACT SMOOTHLY. FOLLOW THE PROCEDURE IN THIS BULLETIN TO REPLACE THE FRONT SEAT BELT ASSEMBLIES TO ADDRESS...
ZE6_WEP_Dealer L — STRUCTURE
DL: In our continuing efforts to ensure the best in customer satisfaction, Toyota is announcing a Warranty Enhancement Program (the "Program"). This Program extends the warranty coverage for repairs related to cracked and/or sticky/melting Dashboards (Instrument Panels) as a result of heat or humidity on 2003 - 2005 model year...
ESS_Dealer Daily — EQUIPMENT
Dealer Daily: Toyota has received reports indicating that some vehicles may experience spare tire carrier or carrier cable corrosion even after being inspected and/or repaired as part of a previous Special Service Campaign. During normal usage, water splashing rearward can reach the spare tire carrier due to variation in the...
GR1_Dealer Lette — SEAT BELTS:FRONT:RETRACTOR
Dealer Letter: Safety Recall completion is important not only in satisfying government requirements, but also is an integral part of our commitment to meet customer expectations of Toyota products. Toyota will be sending Safety Recall Follow-Up Notices to remind owners whose vehicles have not yet had campaign repairs completed. We...
ZF2_Dealer Lette — SEAT BELTS:FRONT
Dealer Letter: Background Toyota has received a number of reports regarding front seatbelts in certain 2004 ? 2006 model year Sienna vehicles. In these reports, customers have indicated that the front seatbelts (right and/or left) may slowly or non-smoothly retract. Although the front seatbelt assembly is covered by Toyota?s New...
ER11_Re-Notifica — ELECTRICAL SYSTEM
Region Letter: Toyota will be sending Safety Recall Follow-Up Notices to remind owners whose vehicles have not yet had campaign repairs completed. Please note the following information for Regional and PD associates.
TC-14-001 — ELECTRICAL SYSTEM
TOYOTA: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. THERE IS AN EXCESSIVE ELECTRICAL RESISTANCE, ON SOME VEHICLES, WHERE THE CONNECTOR HAD BEEN IMPROPERLY CRIMPED, DURING TIME OF MANUFACTURING, AND OXIDIZATION BUILDUP, IN CONNECTOR, RESULT IN AN ILLUMINATION OF AIRBAG WARNING LAMP. SEE TSB-0069-12 REV 2. MODEL 2004-2009 SIENNA. *PE
EL001-08 — AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE-INACTIVE
REPAIR MANUAL SUPPLEMENT: SRS LIGHT [ON] - DTC B0111/B0116 - OPEN SIDE SQUIB CIRCUIT. *NJ UPDATED 5/1/08. *NJ
Showing 10 of 37 technical service bulletins.
NHTSA Investigations for the 2004 TOYOTA SIENNA
NHTSA has opened 6 investigations into potential safety defects in the 2004 TOYOTA SIENNA.
Investigation EA08014 — VEHICLE SPEED CONTROL:ACCELERATOR PEDAL Closed
Opened:
ACCELERATOR PEDAL INTERFERENCE
Investigation EA06020 — STRUCTURE:BODY:HATCHBACK/LIFTGATE:HINGE AND ATTACHMENTS Closed
Opened:
UNEXPECTED CLOSING OF POWER LIFTGATE
Other Model Years of the TOYOTA SIENNA
- 1999 TOYOTA SIENNA — 250 complaints
- 2000 TOYOTA SIENNA — 459 complaints
- 2001 TOYOTA SIENNA — 238 complaints
- 2002 TOYOTA SIENNA — 225 complaints
- 2003 TOYOTA SIENNA — 124 complaints
- 2004 TOYOTA SIENNA (current)
- 2005 TOYOTA SIENNA — 1,418 complaints
- 2006 TOYOTA SIENNA — 1,283 complaints
- 2007 TOYOTA SIENNA — 448 complaints
- 2008 TOYOTA SIENNA — 569 complaints
- 2009 TOYOTA SIENNA — 270 complaints
Other TOYOTA Models
- TOYOTA CAMRY — 23,209 total complaints
- TOYOTA PRIUS — 15,411 total complaints
- TOYOTA COROLLA — 14,342 total complaints
- TOYOTA RAV4 — 11,737 total complaints
- TOYOTA TACOMA — 10,512 total complaints
- TOYOTA TUNDRA — 8,997 total complaints
- TOYOTA HIGHLANDER — 6,663 total complaints
- TOYOTA 4RUNNER — 6,405 total complaints