NHTSA Complaint #10422317 — 2004 TOYOTA SIENNA

STRUCTURE issue reported to NHTSA

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Complaint Details

ODI Number	10422317
Vehicle	2004 TOYOTA SIENNA
Component	STRUCTURE
Date of Incident	May 1, 2010
Date Filed	August 28, 2011
Mileage	82,500 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

CRACKS IN DASHBOARD FROM DOOR TO DOOR .... OUR SIENNA HAS BEEN GARAGED FOR ABOUT TWO YEARS AND HAS ABOUT 83K MILES ON IT. A SHORT WHILE AGO WE NOTICED THAT THERE WAS A CRACK LINE IN THE DASHBOARD MATERIAL THAT WAS ALONG THE LINE WHERE THE MATERIAL CONNECTS TO THE INSTRUMENTS PANEL UNIT, THE RNETERTIANMENT UNIT, AND THE GLOVE BOX AREA. UPON CLOSER EXAMINATION WE FOUND THE CRACKS STRETCH TO THE DASHBAORD AREA THAT WRPAS AROUND TO THE CLOSED DOORS ON BOTH SIDES. THIS MATERIAL MUST BE DEFECTIVE BECAUSE THIS VEHICLE HAS BEEN WELL TAKN CARE OF AND IS MOSTLY GARAGED. I'VE NEVER HAD A VEHICLE DO THIS BEFORE. *TT

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