NHTSA Complaint #10475965 β€” 2004 TOYOTA SIENNA

STRUCTURE issue reported to NHTSA

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Complaint Details

ODI Number 10475965
Vehicle 2004 TOYOTA SIENNA
Component STRUCTURE
Date of Incident
Date Filed
Mileage 53,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State PR

Consumer Description

THIS CONCERNS ME AS A SAFETY ISSUE. THE DASH ON MY SIENNA 2004 HAS CRACKS EVERYWHERE. IN SUMMER 2008 IS WHEN I SAW THE FIRST CRACK. FOUR YEARS LATER THEY ARE ALL OVER THE FRONT DASH, IN THE DRIVER SIDE AS WELL AS IN THE PASSENGER SIDE. I HAVE SEEN THROUGH THE WEB THAT THIS IS A COMMON PROBLEM FOR THIS SAME MAKE AND MODEL, SO I DECIDED TO FILE THIS COMPLAINT. IT CONCERNS ME THAT THIS CRACKS CAN POTENTIALLY PREVENT AIRBAGS FROM DEPLOYING PROPERLY OR PREMATURELY AND CAUSE INJURE. I DID ASK TOYOTA FOR A QUOTE TO FIX THIS PROBLEM SINCE MY WARRANTY EXPIRED AND IT WAS TOO COSTLY $2000.+. I DO LIKE MY CAR AND WOULD LIKE TO KEEP IT AS LONG AS I CAN BUT BESIDES THE DASH LOOKING AWFUL IT MAKE ME NERVOUS THAT THIS MIGHT CAUSE AN ACCIDENT. HOPE TOYOTA FINDS A WAY TO FIX THIS. THANKS *TR

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