NHTSA Complaint #10677097 — 2004 TOYOTA SIENNA

STRUCTURE issue reported to NHTSA

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Complaint Details

ODI Number	10677097
Vehicle	2004 TOYOTA SIENNA
Component	STRUCTURE
Date of Incident	January 1, 2008
Date Filed	January 21, 2015
Mileage	90,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

THE DASHBOARD STARTED DEVELOPING CRACKS AND STARTED TO GET MUSHY. THE CONDITION HAS CONTINUED TO WORSEN OVER THE LAST SEVERAL YEARS AND THERE ARE NOW MAJOR CRACKS OVER THE SPOT WHERE THE PASSENGER SIDE AIRBAG DEPLOYS. I AM VERY CONCERNED THAT THESE CRACKS COULD TURN PARTS OF THE DASHBOARD INTO MISSILES IN THE EVENT THAT THE PASSENGER AIRBAG WOULD DEPLOY IN ANY TYPE OF ACCIDENT. YOU CAN NOW SEE THE INDENTATION OF WHERE THE PASSENGER SIDE AIRBAG WOULD DEPLOY, AND THE CRACKS EXTEND AROUND THE PLASTIC MAKING IT POSSIBLE FOR PIECES OF THE DASH TO UNINTENTIONALLY STRIKE THE PASSENGER IN THE FACE OR OTHER PLACE. *TR

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