2004 TOYOTA SIENNA Structurebodydoor Problems

TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT STATED THAT THE FRONT DRIVER'S DOOR MADE AN ABNORMAL NOISE. TOYOTA OF TEMECULA VALLEY WAS CONTACTED ABOUT AN UNKNOWN RECALL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 200,000.

TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT STATED THAT THE VEHICLE'S POWER SLIDING DOORS OPERATED INDEPENDENTLY AND COULD NOT BE OPENED FROM INSIDE THE VEHICLE. THE VEHICLE WAS TAKEN TO STEVENSON TOYOTA WHERE IT WAS DIAGNOSED THAT THE DOOR ASSEMBLY WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE WAS INCLUDED IN A LIMITED WARRANTY FOR THE DOORS, WHICH HAD EXPIRED. THE CONTACT'S DAUGHTER SUSTAINED MINOR SCRAPES FROM THE DOOR CLOSING INDEPENDENTLY ON HER FOOT. MEDICAL ATTENTION WAS NOT REQUIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 118,000.

TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT STATED THAT THE PASSENGER SIDE SLIDING DOOR CABLE FRACTURED AND CAUSED THE DOOR TO REMAIN AJAR. THE CONTACT STATED THAT THE FAILURE ALSO CAUSED THE BATTERY TO BE DRAINED BECAUSE THE DOME LIGHT REMAINED ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 106,000.

TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. WHILE ATTEMPTING TO OPEN THE VEHICLE'S AUTOMATIC DOORS, THE CONTACT HEARD AN ABNORMAL NOISE. WHILE TRYING TO CLOSE THE DOORS, THE DRIVER SIDE SLIDING DOOR WOULD NOT CLOSE. THE CONTACT TOOK A CLOSER LOOK AND NOTICED THAT THERE WAS A FRAYED CABLE ON THE TOP SIDE OF THE AUTOMATIC DOOR. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE CABLE WAS CUT FOR THE CONTACT TO BE ABLE TO CLOSE THE DOOR MANUALLY. THE CONTACT STATED THAT THE PASSENGER SIDE SLIDING DOOR BECAME INOPERABLE APPROXIMATELY THREE WEEKS LATER WITH THE CABLE BEING FRAYED AT THE TOP OF THE DOOR AND WOULD NOT CLOSE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE THE CABLE WAS CUT AND THE DOOR WAS CLOSED. THE CONTACT STATED THAT THE MECHANIC STOPPED ELECTRICITY FROM GOING TO THE DOOR SO THAT THE DOOR COULD BE OPENED...

TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT STATED THAT THE PASSENGER SIDE AUTOMATIC SLIDING DOOR FAILED TO OPEN AND THE WIRES WERE CORRODED. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 197,000.

TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT STATED THAT THE REAR PASSENGER SIDE SLIDING DOOR COULD NOT BE CLOSED. IN ADDITION, THE REAR DRIVER SIDE DOOR HANDLE FRACTURED WHEN ATTEMPTING TO OPEN THE DOOR. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 170,000.

TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT STATED THAT THE DRIVER'S DOOR HINGE FAILED TO KEEP THE DOOR OPEN WHEN GETTING IN AND OUT OF THE VEHICLE. THE FAILURE CAUSED THE DOOR TO CLOSE OR SWING OPEN ABRUPTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 115,000. UPDATED 5/26/15*CN

AFTER OPENING THE REAR DRIVER SLIDER, THE DOOR WOULD NOT LATCH CLOSED.... CAN NOT GET THE DOOR TO STAY CLOSED.. BROUGHT IT IMMEDIATELY TO A DEALERSHIP, THEY GOT IT TO LATCH, BUT DRIVING HOME THE SLIDER COMPLETELY OPENED. THANKFULLY ONE OF MY CHILDREN WERE NOT IN THE VEHICLE. *TR

TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT STATED THAT THE PASSENGER SIDE DOOR EMITTED A LOUD NOISE WHEN OPENING AND CLOSING. THE CONTACT INSPECTED THE DOOR AND FOUND THAT THE WELDED AREA WAS FRACTURED. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR INSPECTION. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 69,000.

SLIDING DOORS FREEZE SHUT DURING COLD WEATHER, HANDLE OF SLIDING DOOR PULLED RIGHT OFF DURING COLD WEATHER. IN A CAR ACCIDENT THE PASSENGERS IN THE BACK SEATS WOULD NOT BE ABLE TO BE SAFELY AND QUICKLY PULLED OUT OF THE CAR. THIS IS THE 2ND TIME THE DOOR HANDLE PULLED OFF. WE REPAIRED THE HANDLE OF THE DOOR EARLIER THAN 2014 AND THE HANDLE PULLED OFF AGAIN AT THE DATE STATED ON THIS REPORT. THE DOORS FREEZE SHUT IN ALMOST ANY WINTER COLD WEATHER SINCE THE CAR WAS PURCHASED. *TR

TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT STATED THAT THE DRIVER SIDE DOOR EXHIBITED AN ABNORMAL NOISE WHEN OPENED. IN ADDITION, THE WELD BECAME FRACTURED. THE VEHICLE WAS TAKEN TO THE DEALER, WHO STATED THAT THE DOOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.

TO BEGIN WITH, THE WINDOW ON THE DRIVER SIDE REAR SLIDING DOOR HAS NOT OPENED ALL THE WAY FOR MANY YEARS. IN ADDITION, DURING THE WINTER, THE REAR SLIDING DOORS FREEZE SHUT TO THE POINT WHERE MY CHILDREN HAVE TO CLIMB THROUGH THE REAR HATCH TO GET INTO THE CAR. LAST YEAR, MY HUSBAND ATTEMPTED TO OPEN THE DRIVER SIDE SLIDING DOOR AND PULLED THE HANDLE OFF. THERE ARE SEVERAL CRACKS IN THE DASHBOARD THAT DEVELOPED ABOUT 2 YEARS AGO. AND, ON THE FRONT PASSENGER SIDE DOOR, THE CLIPS THAT HOLD THE INTERIOR OF THE DOOR TO THE FRAME HAVE BROKEN OFF AND THAT PORTION OF THE DOOR GETS CAUGHT ON THE RUBBER GASKET OF THE CAR FRAME. NOW, THE GASKET IS TEARING SO WE HAVE TO BE EXTREMELY CAREFUL IN CLOSING THE DOOR TO KEEP IT FROM GETTING HUNG UP OR ELSE IT WILL BREAK AND TEAR MORE. WE...

2004 TOYOTA SIENNA. CONSUMER WRITES IN REGARDS TO DOOR WELD RECALL PROBLEMS. *SMD THE CONSUMER STATED FOR MORE THAN 3 YEARS, HE HAS BEEN HEARING A POPPING NOISE COMING FROM THE DRIVER SIDE DOOR. TOYOTA WAS AWARE OF THE PROBLEM AND INITIATED A WARRANTY ENHANCEMENT PROGRAM FOR THE DEFECTIVE DOOR WELD FOR THE 2004-2006 SIENNA'S, BUT ONLY IF THEY WERE 5 YEARS/100K MILES. THE CONSUMER STATED THE PROBLEM STARTED WITH HIS VEHICLE IN 2010, WHEN THE VEHICLE WAS ALREADY 6 YEARS OLD. TOYOTA ISSUED A TECHNICAL BULLETIN, BUT REFUSED TO ISSUE A RECALL. RE-WELDING THE FAILURE POINTS WAS NOT RECOMMENDED AS THEY WERE PRONE TO FAIL AGAIN. *JB

REAR SLIDING DOOR ISSUE - THE TRUNK KEEPS FALLING ON THE HEAD WHEN PUTTING SHOPPING BAGS. POWER SLIDING DOOR ASSEMBLY - THE SLIDING DOOR KEEPS CLOSING AND INJURING WHEN PUTTING THE SEAT BELTS FOR MY BABY IN THE CAR SEAT. THESE ARE SAFETY ISSUES AND CAUSING INJURY. *TR

POWER SLIDING DOOR IS JAMMED. RECEIVED CUSTOMER SUPPORT LETTER FROM TOYOTA LAST YEAR (2013) THAT STATED THEY KNEW THERE WAS A PROBLEM BUT ONLY AN EXTENSION OF WARRANTY FOR 9 YEARS PAST DATE OF SERVICE FOR VEHICLE AND/OR 120,000 MILES (WHICH WE ARE PAST). OVER $1100 JUST ON PARTS TO FIX ONE DOOR! TODAY THE OTHER DOOR WOULD NOT OPEN, SO I HAD 2 DOORS JAMMED AND HAD TO CLIMB INTO BACK SEAT AREA CLIMBING OVER CENTER CONSOLE TO GET TWO YOUNG CHILDREN OUT OF THEIR CAR SEATS AND OUT OF THE CAR BACK OVER CENTER CONSOLE AND OUT FRONT PASSENGER DOOR. WHEN I WENT TO DRIVE THE VEHICLE THE ALARM SYSTEM STARTED TO SOUND CONSTANTLY EVEN THOUGH DOOR WAS SHUT ALL THE WAY. THIS CREATED AN UNNECESSARY DISTRACTION TO DRIVING NOT TO MENTION THE OBVIOUS SAFETY CONCERNS OF BACK DOORS THAT WILL NOT OPEN. *TR

THIS IS A RECURRING INCIDENT. ON COLD DAYS, THE SLIDING DOORS WILL FREEZE SHUT. THIS IS A COMMON PROBLEM FROM MY UNDERSTANDING, AND SOME FOLKS ON WEB FORUMS HAVE RECOMMENDED FILING A COMPLAINT TO HOPEFULLY GET TOYOTA TO ISSUE A RECALL AND RESOLVE THE ISSUE. THE FREEZING DOOR PROBLEM IS EXACERBATED BY THE ELECTRICAL DOOR LOCK MECHANISM AND OPEN/CLOSE SENSOR ON THE SLIDER. IN MANY CASES, THE FAILED ATTEMPT TO OPEN THE FROZEN DOOR IS ENOUGH TO TRIGGER THE DOOR "OPEN" SENSOR AND CAUSE THE INTERIOR LIGHTS TO COME ON. *TR

SIDE SLIDING DOORS BECOME FROZEN MAKING IT IMPOSSIBLE TO GET OPEN TRAPPING GUEST IN THE REAR OF THE VEHICLE THIS IS A MAJOR SAFETY ISSUE AND SHOULD BE TAKEN CARE OF. *TR

PASSENGER SIDE VEHICLE DASH BEGAN CRACKING DURING SUMMER OF 2013. ORIGINAL APPEARANCE WAS THAT OF A CUT OR SCRATCH ALONG THE SURFACE OF THE DASH. CRACK HAS BEEN GROWING WIDER AND LONGER SINCE THEN. VEHICLE HAS BEEN GARAGED SINCE PURCHASE (9/2003) AND CUSTOM FIT SHADE USED WHEN PARKED OUTSIDE. CONCERNED THAT DASHBOARD MAY FRACTURE INTO SMALLER PROJECTILE PIECES IF THE PASSENGER AIRBAG WAS TO BE DEPLOYED. *TR

DURING BELOW-FREEZING TEMPERATURES AND ACCUMULATING PRECIPITATION, SLIDING DOORS CAN FREEZE SHUT TO THE POINT OF NOT OPENING. I RECENTLY HAD TO KICK THE SIDE DOORS FROM THE INSIDE IN ORDER TO GET THEM OPENED. *TR

PASSENGER SLIDING DOOR WILL NOT OPEN. EVEN WHEN POWER IS TURNED OFF, THE DOOR WILL NOT OPEN MANUALLY WHICH IS A SAFETY HAZARD AS MY KIDS CAN NOT EXIT THE CAR FROM THAT DOOR IF THERE IS AN ACCIDENT. I RECENTLY RECEIVED A CSP LETTER FROM TOYOTA ABOUT THIS EXACT DOOR PROBLEM BUT THE LETTER STATES THE EXTENDED WARRANTY IS GOOD FOR 9 YEARS OR 120K MILES WHICH EVER COMES FIRST. UNFORTUNATELY, I RECEIVED THE LETTER JUST AFTER I HAD THE CAR FOR 9 YEARS. IF I HAD RECEIVED THE LETTER AND KNOWN ABOUT THE DOOR ISSUE BEFORE THE 9 YEARS, I WOULD HAVE TAKEN MY CAR IN TO BE FIXED. QUOTE FOR FIXING DOOR IS OVER $1,100. *TR

WHILE OPENING THE AUTOMATIC, PASSENGER SIDE, REAR SLIDING DOOR, THE CABLE FRAYED AND BECAME STUCK, CAUSING THE DOOR TO STOP MID WAY OPEN. THE DOOR WAS STUCK AND WOULDN'T OPEN OR CLOSE. WE WERE FINALLY ABLE TO GET IT CLOSED, WITH MUCH FORCE, SO THAT WE COULD CONTINUE DRIVING HOME (WE WERE OUT OF TOWN AT THE TIME). WE WERE TOLD BY TOYOTA THAT IT WOULD COST $3000 TO REPAIR THE PROBLEM, AS THE ENTIRE SYSTEM, NOT JUST THE CABLE, WOULD NEED TO BE REPLACED. I ASKED IF THEY COULD JUST MAKE IT SO THAT I COULD OPEN THE DOOR MANUALLY. HAVING A DOOR THAT WON'T OPEN IS A SAFETY HAZARD. THEY SAID NO. I TOOK THE VAN TO A REPAIR SHOP, WHERE THE OWNER CUT THE CABLE AND TOOK IT OUT. THIS ALLOWED THE DOOR TO BE OPENED AND CLOSED MANUALLY. HOW DID HE MANAGE TO DO SOMETHING THAT...

WENT OUTSIDE TO TRY TO OPEN MY DRIVER SIDE ELECTRICAL SLIDING DOOR AND THE CABLE SNAPPED. I CAN NO LONGER OPEN MY DOOR AND I HAVE A BABY THAT THE CAR SEAT IS ON THE WORKING SIDE AND NOW MY OTHER KIDS HAVE TO TRY TO JUMP OVER THE BABY OR GO OUT THE FRONT DOORS TO GET OUT OF THE CAR. *TR

OUR POWER SLIDING PASSENGER DOOR HAS HAD ISSUES OVER THE YEARS WHERE IT WOULDN'T FUNCTION PROPERLY, AND WE HAD IT REPAIRED AT TOYOTA. MOST RECENTLY, THE DOOR WOULDN'T OPEN AUTOMATICALLY, WE WOULD HAVE TO PUSH IT HARD TO MAKE IT OPEN OR CLOSE. THEN, THE DOOR JUST WOULDN'T CLOSE, AND WE HAD TO DRIVE HOME WITH IT PARTLY OPEN. WE BROUGHT IT INTO THE TOYOTA DEALERSHIP AND THEY TOLD US THE MOTOR NEEDS TO BE REPLACED, AT A COST OF OVER $2,000! WE CAN'T AFFORD THIS, SO WE TOLD THEM WE CAN'T FIX IT, BUT ASKED IF WE COULD MANUALLY OPEN IT. THEY CUT THE CABLE SO WE COULD MANUALLY OPEN IT, BUT THEY TOLD US NOT TO USE IT TOO MUCH OR IT MAY HAVE FURTHER ISSUES. NOW, IT APPEARS WE CANNOT USE THIS DOOR, WHICH MEANS MY CHILDREN NEED TO ENTER THE OPPOSITE DOOR, ENTERING FROM THE STREET....

THE DRIVER SIDE PASSENGER IS JAMMED AND WON'T OPEN OR CLOSE EVEN IN THE MANUAL MODE. I HAD TO DRIVE HOME WITH THE DOOR OPEN SLIGHTLY BECAUSE I COULDN'T GET THE DOOR SHUT. AFTER READING MANY FORUMS ONLINE IT SEEMS THAT THIS IS A PROBLEM WITH TOYOTAS AND IT IS A DEFECT WITH MANUFACTURING. *TR

PASSENGER SIDE POWER SLIDING DOOR CABLE BROKE MAKING THE DOOR INOPERABLE. THE VAN CANNOT BE EXITED ON THE PASSENGER SIDE. REPAIR INVOLVES MOTOR AND CABLE REPLACEMENT COSTING $1720. TOYOTA EXTENDED THE WARRANTY TO 9 YEARS FROM PURCHASE AND 120,000 MILES THEREBY ACKNOWLEDGING THEIR ISSUE TO A FAULTY PART. THEY WOULDN'T REPLACE IT UNTIL IT FAILED. THE CAR WAS GARAGED ITS ENTIRE 9 YEARS AND THEREFORE IT TOOK 127,550 MILES TO FAIL. EVEN THOUGH I AM WITHIN THE 9 YEARS OF PURCHASE BY 4 WEEKS, TOYOTA WON'T HONOR THE WARRANTY EXTENSION DUE TO BEING BEYOND 120,000 MILES. I WILL HAVE TO PAY THIS HIGH COST TO REPLACE A DOOR MOTOR OUT OF MY OWN POCKET. I WILL NEVER BUY A TOYOTA AGAIN. THIS CABLE SHOULD NEVER FAIL AND IS A FAULTY PRODUCT WHICH THEY HAVE ACKNOWLEDGED. *TR

THE LEFT DOOR OF THE TOYOTA SIENNA VAN STOPPED CLOSING PROPERLY A FEW YEARS AFTER WE BOUGHT IT. IT WILL NOT CLOSE ALL THE WAY AND WEARS DOWN THE BATTERY OF THE VAN. THE DOOR OPENS UNEXPECTEDLY FROM TIME TO TIME WHILE WE ARE DRIVING. *TR

SLIDING SIDE DOOR AUTOMATIC OPENER CABLE BROKE, DISABLING THE OPENER. DO NOT USE THAT DOOR ANYMORE BECAUSE IT CAN STICK IN THE OPEN POSITION NOW. THIS IS COVERED BY A CUSTOMER SUPPORT PROGRAM (CSP) THAT IS GOOD FOR 9 YEARS OR 125,000 MILES, BUT MY CAR IS PAST THAT. SINCE THIS IS A KNOWN PROBLEM, AND SINCE IT CAN BE EXPECTED TO OCCUR, BUT OCCUR LATER THAN THE WARRANTY FOR DOORS THAT AREN'T USED THAT OFTEN, I FEEL TOYOTA SHOULD FIX THIS PAST THEIR EXTENDED WARRANTY. *TR

THE REAR SLIDING DOOR CABLE FRAYED AND SNAPPED. WHEN I OPENED DOOR IT JAMMED AND WOULD NOT CLOSE. I HAD TO DRIVE WITH DOOR HALF WAY OPEN TO GET WHERE I COULD GET IT FIXED. *TR

MY WIFE WAS SHOPPING WITH MY 3 YEAR OLD DAUGHTER AND DOG AND COULDN'T GET THE DRIVERS SIDE AUTO SLIDING DOOR TO SHUT. I ARRIVED AND NOTICED THE CABLE SHEATHING WAS FRAYED APPROXIMATELY 6 INCHES IN FROM THE PULLEY SYSTEM. THE DOOR WOULD AUTO SLIDE UNTIL THIS FRAYED PART HIT THE PULLEY, SEIZE AND RETURN OPEN. I MANUALLY TRIED PULLING THE DOOR SHUT THINKING I COULD GET THE FRAYED PART THROUGH THE PULLEY, BUT I GUESS THE TOLERANCES WERE TOO TIGHT AND IT WOULDN'T ALLOW CLOSURE. THE LOCAL TOYOTA DEALERSHIP TOLD ME TO CUT THE CABLE SO I CUT THE TENSIONER CABLE PORTION BEHIND THE DOOR TO ALLOW IT TO CLOSE. AFTER DROPPING OFF AT THE TOYOTA, THEY DEMANDED A $1000 UPFRONT FEE FROM MY WIFE FOR A NEW MOTOR. I AM TRYING TO GET THEM TO CANCEL THE MOTOR PURCHASE SINCE THE MOTOR STILL WORKS, BUT HAVEN'T GOTTEN THROUGH...

ONCE OPENED, THE VEHICLE DOOR WOULD NOT CLOSE. I HAD TO USE EXCESSIVE FORCE TO GET IT TO CLOSE & THE ONLY WAY IT DID SO WAS AFTER THE POWER SLIDING DOOR CABLE HAD SNAPPED. HAD THIS HAPPENED WHILE AWAY FROM HOME, I MAY HAVE HAD TO DRIVE HOME WITH THE DOOR OPEN. *TR

2004 TOYOTA SIENNA. CONSUMER WRITES IN REGARDS TO VEHICLE SLIDING DOOR MALFUNCTION. *SMD THE CONSUMER STATED THE LEFT SLIDING DOOR CAME OFF TRACK, AFTER THE CABLE SYSTEM MALFUNCTIONED. WHEN THE DOOR FELL DOWN TO THE SIDE STEP, IT SHATTERED THE LEFT REAR WINDOW.

WENT TO OPEN THE DRIVERS SIDE AUTOMATIC SLIDING DOOR ON MY 2004 SIENNA XLE, THE DOOR OPENED ABOUT 6 INCHES AND STOPPED. I GOT OUT TO OPEN IT MANUALLY AND IT WOULD NOT OPEN. I WAS ABLE TO CLOSE IT AND THAT IS WHEN I SAW A CABLE HANGING DOWN THE SIDE OF THE VAN, THAT'S WHEN I FIGURED OUT THE CABLE THAT OPENS THE DOOR HAD BROKE. I AM NOW UNABLE TO USE THE DOOR AS IT WILL ONLY OPEN ABOUT SIX INCHES. IT WILL NOW COST ME $1200 TO GET IT FIXED AS IT IS ABOUT SIX MONTHS PAST THE 9 YR. 120000 MILE EXTENDED WARRANTY TOYOTA HAD PUT ON THIS PART. I AM OBVIOUSLY NOT THE ONLY ONE THAT HAS HAD THIS PROBLEM AND AM HOPING THE PASSENGER SIDE DOOR DOES NOT GO THROUGH THE SAME ISSUE COSTING ME ANOTHER $1200. *TR

2004 TOYOTA SIENNA LE MINIVAN. CONSUMER WRITES IN REGARDS TO DEFECTIVE REAR ELECTRICAL SLIDING DOOR. *SMD

I HAVE 2004 TOYOTA SIENNA MINIVAN LE MODEL. 2 YEARS AGO TRYING TO GET OUT OF DRIVERS SEAT, AS I TRIED TO OPEN THE DOOR I HEARD A MOTORIZED CLICKING SOUND AND THE DOOR WOULDN'T OPEN FROM INSIDE. I TOOK TO A MECHANIC AND HE FOUND THAT THE METAL WIRE THAT CONNECTS TO THE LATCH HAD BROKEN. I CALLED TOYOTA AND THEY SAID IT WILL COST $250 FOR THE ASSEMBLY THAT CONTROLS THE LATCH TO OPEN THE DOOR. LAST YEAR MY POWER SLIDING DOOR (PASSENGER SIDE) STARTED ACTING UP. SOMETIMES THE DOOR WOULD OPEN AND SOMETIMES IT WON'T WHEN I PRESS THE POWER DOOR BUTTON LOCATED ON THE CEILING CLOSE TO DRIVER'S SIDE. THEN IT WOULD ONLY OPEN FROM OUTSIDE IF I PULL THE LATCH FROM OUTSIDE. THEN ONE DAY WHEN I PULLED THE DOOR LATCH FROM OUTSIDE TO OPEN IT, I HEARD A LOUD NOISE AND THE METAL CABLE...

THE CABLES ON BOTH THE LEFT AND RIGHT SIDE AUTOMATED SLIDING PASSENGER DOORS HAVE SNAPPED WITHIN A 4 MONTHS OF ONE ANOTHER (RIGHT SIDE ON 8/24 AND THE LEFT SIDE ON 12/26) AND NOW I AM UNABLE TO OPEN EITHER DOOR. THE DOORS WILL NOT OPERATE EVEN MANUALLY SO THE ONLY WAY FOR A PASSENGER TO GET IN OUR OUT OF THE CAR IS THROUGH THE REAR LIFT TAILGATE OR THE FRONT DOORS OF THE VEHICLE. THIS IS NOT ACCEPTABLE IN THE CASE OF AN EMERGENCY OR ACCIDENT. TOYOTA EXTENDED THE WARRANTY ON THESE COMPONENTS TO 120K MILES BUT THIS WAS ANNOUNCED AFTER MY VEHICLE PASSED THAT MILEAGE. TOYOTA IS CHARGING CUSTOMERS TO ALLOW THE DOORS TO BE OPERATED MANUALLY EVEN WITH THIS BEING A CLEAR SAFETY ISSUE. TOYOTA NEEDS TO RECALL THESE VEHICLES FOR THIS CONDITION BASED ON THE SAFETY ISSUES THIS CREATES FOR PASSENGERS. TOYOTA SERVICE BULLETIN NUMBER...

TOYOTA ISSUED A RECALL FOR THE POWER CORD ON THE ELECTRIC SLIDING DOOR. THE DESIGN (LOCATED ON THE DOOR'S EXTERIOR) EXPOSED IT TO THE ELEMENTS AND CAUSED THE CABLE TO SNAP. THAT HAPPENED TO MY 2004 SIENNA BUT MY VAN WAS BEYOND THE MAX MILEAGE THEY ALLOWED IN THE RECALL. SO WE'VE JUST BEEN USING THE DOOR MANUALLY. YESTERDAY, MY SON OPENED THE DOOR A LIITLE TOO HARD AND HE HAD TO PULL HARDER THAN NORMAL TO GET IT TO CLOSE. WHEN HE PULLED AND THE DOOR RELEASED, THE DOOR FELL OFF!!!! WE HAVE RUNNING BOARDS SO THE DOOR WAS RESTING ON THE RUNNING BOARDS. I CAN NOT BELIEVE A DOOR WOULD JUST FALL OFF! NO DOOR SHOULD EVER FALL OFF, ESPECIALLY A QUALITY TOYOTA VEHICLE. THIS HAPPENED IN MY DRIVEWAY, SO WE WERE OKAY BUT WHAT IF THIS WOULD HAVE HAPPENED WHEN I WAS AN HOUR AWAY FROM HOME...

ONE REAR SLIDING DOOR COMES OPEN AFTER LATCHING (ONCE WHEN THE SIENNA HAD STARTED MOVING) AND CAN ONLY BE SECURELY CLOSED BY AN ADULT STANDING OUTSIDE OF THE DOOR, PUSHING WHEN IT LATCHES AND QUICKLY HITTING THE POWER LOCKS. THE OPPOSITE REAR SLIDING DOOR: AFTER IT FULLY OPENS, IT "BOUNCES BACK" AND BEGINS TO CLOSE AGAIN. A CHILD CANNOT STOP IT; AN ADULT MUST STAND THERE AND USE FULL FORCE TO STOP IT FROM CLOSING. THERE HAS BEEN MORE THAN ONE INCIDENT WHERE A CHILD WAS NEARLY CAUGHT BY THE CLOSING DOOR AND ONLY MISSED INJURY WHEN HIS MOTHER SIMULTANEOUSLY PUSHED HIM BACK INTO THE VEHICLE AND PUT HERSELF BETWEEN THE MOVING DOOR AND THE BODY OF THE SIENNA. ORIGINALLY THIS WAS HAPPENING INTERMITTENTLY BUT IS NOW NEARLY CONSTANT. ORIGINALLY TOYOTA DENIED KNOWLEDGE OF AN ISSUE, AND THEN SENT A "TOYOTA CARES" WARRANTY ENHANCEMENT NOTICE FOR 04-07 SIENNAS WITH THIS...

POWER SLICING DOOR CABLE ASSEMBLIES...... WORK AND THEN NOT WORKING ON AND OFF... DID NOT FILE COMPLAINT BEFORE BECAUSE CHILDREN COMPLAIN NOT WORKING BUT WHEN I TRIED... IT WORKS ABOUT 4 TIMES IN THE PAST. FIRST INSTANCE IN 2008. //// NOW NOT WORKING COMPLETELY/STUCK. THE POWER IS WORKING, BUT LOCK APPEAR STUCK TO WHERE THE LOCK BUTTON WONT UNLOCK SO DOOR CAN NOT BE OPEN BY BUTTON OR MANUALLY. ***** THE WARRANTY IS 120,000 MILE FOR POWER SLICING DOOR CABLE ASSEMBLIES .... MY CAR DOOR IS COMPLETELY STUCK / WONT OPEN NOW AT 142,000. *TR

THE CABLE ON MY LEFT POWER SLIDING DOOR "POPPED" OUT EARLIER THIS YEAR (2012), THUS RENDERING THE POWER-SLIDING FUNCTION USELESS. THE FAILURE IS THE SAME AS DESCRIBED BY MANY DISGRUNTLED CUSTOMERS ON VARIOUS WEBSITES. ASIDE FROM THE OBVIOUS INCONVENIENCE, THERE IS AN INTRINSIC DANGER INASMUCH AS THE DOOR CAN ROLL FORWARD AND CAUSE PHYSICAL INJURY, ESPECIALLY TO CHILDREN. SURPRISINGLY, I FOUND OUT THROUGH A LOCAL AUTO BODY PAINT SHOP (ON 10/20/2012) THAT A WARRANTY EXTENSION NOTIFICATION HAD SUPPOSEDLY GONE OUT TO CUSTOMERS OF SIENNA'S FROM 2004 ON. TO THIS DAY (10/29/12) I HAVEN'T RECEIVED IT. WHEN I CONTACTED TOYOTA, THEY INDICATED THAT MY UNIT WOULD NOT BE COVERED BECAUSE THERE IS A 9 YEAR/120,000 MILE LIMITATION. SINCE I PURCHASED MY UNIT IN MARCH OF 2003, I'M TECHNICALLY 7 MONTHS PAST THE EXTENDED WARRANTY COVERAGE. HENCE, EVEN THOUGH THE MECHANICAL FAILURE IS APPLICABLE TO AND NECESSARY FOR MY 2004 UNIT, THE...

OUR 2004 SIENNA'S DRIVER-SIDE MANUAL-SLIDER DOOR DOES NOT LATCH PROPERLY. 2 OF THE 3 BOLTS HAVE BECOME DETACHED. TOYOTA STATES THAT THIS IS NOT COVERED UNDER THE "REAR SLIDING DOOR LATCH ASSEMBLY" WARRANTY ENHANCEMENT NOTICE, ALTHOUGH DETACHED BOLTS AND FAILURE OF THE REAR SLIDING DOOR TO PROPERLY LATCH IS CLEARLY A LATCH ASSEMBLY ISSUE. THIS IS ALSO A SIGNIFICANT SAFETY CONCERN AS MY SON RIDES IN THAT SIDE OF THE CAR AND IF THE DOOR WOULD BECOME UNLATCHED WHILE DRIVING HE COULD BE INJURED NOT TO MENTION CAUSING AN ACCIDENT AS I (THE DRIVER) ATTEMPT TO CONTROL/ASSESS THE PROBLEM AND PROTECT MY SON IN A MOVING VEHICLE. MY "DOOR OPEN" DASH LIGHTS ARE CONSTANTLY ON AND THIS IS A DISTRACTION WHILE DRIVING NOT TO MENTION WHEN I IGNORE THE LIGHTS BECAUSE OF THIS PERSISTENT PROBLEM, I MAY BE MISSING OTHER DOOR-OPEN ISSUES. THERE ARE ONLINE POSTS OF OTHER SIENNA OWNERS...

REAR PASSENGER SIDE POWER SLIDING DOOR STOPS WORKING ONCE IN A WHILE. IT WON'T OPEN OR CLOSE WHEN THE POWER DOOR BUTTON IS PRESSED. *TR

SIDE DOOR STOP FUNCTIONING. *TR

I AM HAVING TROUBLE WITH THE SIDE POWER SLIDING DOOR. *TR

TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. WHILE PARKED, THE CONTACT NOTICED A FRACTURE ON THE DRIVER'S SIDE OF THE DASHBOARD. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND A COMPLAINT WAS FILED. ADDITIONALLY, THE CONTACT HEARD A GRINDING NOISE COMING FROM THE AIR CONDITIONING UNIT. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN ADVISED THE CONTACT THAT THE AIR CONDITIONING COMPRESSOR WOULD HAVE TO BE REPLACED. ALSO, THE CONTACT STATED THERE WAS RUST ON THE REAR DRIVER AND PASSENGER SIDE SLIDING DOORS. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE HINGE WAS REPLACED. THE SLIDING DOOR FAILURE RECURRED. THE VEHICLE WAS NOT FURTHER REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 60,000. ...UPDATED 10/17/12 *BF UPDATED 10/23/2012 *JS

THE ELECTRIC SLIDING DOOR CABLE IS FRAYING AND THE DOOR DOES NOT OPEN OR CLOSE PROPERLY. *TR

THE AUTOMATIC SLIDING PASSENGER DOORS ON BOTH SIDES OF MY TOYOTA SIENNA XLE HAVE STOPPED WORKING. I FIRST REPORTED A PROBLEM TO TOYOTA IN 2011 WHEN THE SLIDING DOOR BEHIND THE DRIVER SEAT STOPPED WORKING. TOYOTA REFUSED TO COVER THE REPAIR (MY VAN HAD 129,000 MILES ON IT). DUE TO THE $1,500 COST TO REPLACE THE WHOLE MOTOR ASSEMBLY, I HAD THE CABLE CUT BY A REPAIR SPECIALIST SO THE DOOR COULD BE OPERATED MANUALLY. LAST WEEK, THE OTHER PASSENGER DOOR STOPPED WORKING AND WILL NOT OPEN AT ALL. TOYOTA INFORMED ME TODAY THAT, ALTHOUGH THEY RECENTLY EXTENDED THE WARRANTY TO 120,000 / 9 YEARS; MY VEHICLE WAS OUTSIDE THAT WARRANTY AS WELL. THE FACT THAT THE DOORS BECOME INOPERABLE (ONCE THE CABLE STOPS WORKING ONE CANNOT OPEN OR CLOSE THE DOOR WITHOUT GREAT EFFORT - AND EVEN THEN IT MAY NOT WORK) IS AN UNACCEPTABLE DEFECT AND A SAFETY...

DRIVER'S SIDE DOOR WITH LOUD POPPING NOISE WITH EVERY OPENING AND CLOSING AND JAR OF THE DOOR WITH THESE NOISES. *TR

THE PROBLEM IS WITH OUR FRONT DRIVERS DOOR. IT STARTED OUT CLOSING ON MY LEG AND SQUEAKING. SINCE MY DRIVEWAY IS ON A SLIGHT HILL, I ATTRIBUTED IT TO THIS. I NEVER RECEIVED THE WARRANTY ENHANCEMENT? REGARDING THIS OR I WOULD HAVE KNOWN THESE WERE DUE TO A DEFECT WITH THE CAR DOOR HINGE WELDING AND WE WOULD HAVE BROUGHT IT IN FOR REPAIRS. SINCE THEN, THE DOOR STARTED TO MAKE A VERY LOUD CLICKING AND SQUEAKING NOISE. TOYOTA??S REPAIR, AS I HAVE READ, WAS TO REPLACE THE DOOR COMPLETELY. IT SAID THAT RE-WELDING WOULD NOT HOLD. WHEN ASKING ABOUT REPAIRING IT AT THE WALNUT CREEK DEALERSHIP, I WAS TOLD TO BRING IT TO A WELDING PLACE. I CALLED TOYOTA CORPORATE SEVERAL TIMES. CASE #[XXX]-I SPOKE WITH [XXX] WHEN ASKING HER WHY WE NEVER RECEIVED THIS NOTICE, SHE STATED THAT ??SHE COULD NOT GUARANTEE THAT ONE WAS MAILED TO US....

OUR 2004 SIENNA VAN WAS AT THE DEALERSHIP FOR A REPAIR UNDER WARRANTY ENHANCEMENT. IN THE PAST, THE DOOR HAD CLOSED ON MY CHILD NUMEROUS TIMES DUE TO A DEFECT. AFTER THAT THE DOOR DID NOT CLOSE AT ALL UNLESS WE WENT OUT OF OUR VAN AND PUSHED UP ON IT AS IT WAS CLOSING. A MECHANIC AT TOYOTA POINTED OUT TO ME CHIPPED PAINT ABOVE THE DOOR WHICH WE WERE TOLD INDICATED THAT THE DOOR WAS SAGGING DUE TO THE HINGE NOT BEING STRONG ENOUGH TO HOLD THE DOOR PROPERLY & THAT THE HINGE NEEDED TO BE REPLACED. WHEN OUR VAN WAS IN FOR THE RECENT ENHANCED WARRANTY REPAIR, WE WERE TOLD THAT ALL OF THE REPAIR WAS COVERED EXCEPT THE HINGE, WHICH COSTS US $224.05. WE WERE TOLD THE HINGE NEEDED TO BE REPLACED OR WE WOULD CONTINUE TO HAVE THE DOOR GO OUT ON US.!THIS IS THE...

THE VAN'S PASSENGER REAR DOOR CABLE FRAYED CAUSING THE DOOR TO BE INOPERABLE AND UNABLE TO OPEN. THIS IS A DEFINITE SAFETY HAZARD SINCE MY 4 YEAR CHILD RIDES IN THE BACK OF THE VEHICLE. EVIDENTLY THERE WAS AN "EXTENDED WARRANTY" ISSUED JUST LAST MONTH BUT CONVENIENTLY ENOUGH MY VAN FALLS WITHIN THE YEAR RANGE BUT JUST OUTSIDE OF THE MILEAGE THRESHOLD FOR COVERAGE. *TR