NHTSA Complaint #10477323 — 2004 TOYOTA SIENNA

STRUCTURE:BODY:DOOR issue reported to NHTSA

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Vehicle Towed

Complaint Details

ODI Number	10477323
Vehicle	2004 TOYOTA SIENNA
Component	STRUCTURE:BODY:DOOR
Date of Incident	May 15, 2011
Date Filed	September 27, 2012
Mileage	60,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	CA

Consumer Description

TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. WHILE PARKED, THE CONTACT NOTICED A FRACTURE ON THE DRIVER'S SIDE OF THE DASHBOARD. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND A COMPLAINT WAS FILED. ADDITIONALLY, THE CONTACT HEARD A GRINDING NOISE COMING FROM THE AIR CONDITIONING UNIT. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN ADVISED THE CONTACT THAT THE AIR CONDITIONING COMPRESSOR WOULD HAVE TO BE REPLACED. ALSO, THE CONTACT STATED THERE WAS RUST ON THE REAR DRIVER AND PASSENGER SIDE SLIDING DOORS. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE HINGE WAS REPLACED. THE SLIDING DOOR FAILURE RECURRED. THE VEHICLE WAS NOT FURTHER REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 60,000. ...UPDATED 10/17/12 *BF UPDATED 10/23/2012 *JS

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