NHTSA Complaint #11002344 — 2004 TOYOTA SIENNA

TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT STATED THAT THE VEHICLE'S POWER SLIDING DOORS OPERATED INDEPENDENTLY AND COULD NOT BE OPENED FROM INSIDE THE VEHICLE. THE VEHICLE WAS TAKEN TO STEVENSON TOYOTA WHERE IT WAS DIAGNOSED THAT THE DOOR ASSEMBLY WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE WAS INCLUDED IN A LIMITED WARRANTY FOR THE DOORS, WHICH HAD EXPIRED. THE CONTACT'S DAUGHTER SUSTAINED MINOR SCRAPES FROM THE DOOR CLOSING INDEPENDENTLY ON HER FOOT. MEDICAL ATTENTION WAS NOT REQUIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 118,000.