NHTSA Complaint #10550804 — 2004 TOYOTA SIENNA

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	10550804
Vehicle	2004 TOYOTA SIENNA
Component	ELECTRICAL SYSTEM
Date of Incident	November 2, 2013
Date Filed	November 4, 2013
Mileage	97,640 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

PASSENGER SLIDING DOOR WILL NOT OPEN. EVEN WHEN POWER IS TURNED OFF, THE DOOR WILL NOT OPEN MANUALLY WHICH IS A SAFETY HAZARD AS MY KIDS CAN NOT EXIT THE CAR FROM THAT DOOR IF THERE IS AN ACCIDENT. I RECENTLY RECEIVED A CSP LETTER FROM TOYOTA ABOUT THIS EXACT DOOR PROBLEM BUT THE LETTER STATES THE EXTENDED WARRANTY IS GOOD FOR 9 YEARS OR 120K MILES WHICH EVER COMES FIRST. UNFORTUNATELY, I RECEIVED THE LETTER JUST AFTER I HAD THE CAR FOR 9 YEARS. IF I HAD RECEIVED THE LETTER AND KNOWN ABOUT THE DOOR ISSUE BEFORE THE 9 YEARS, I WOULD HAVE TAKEN MY CAR IN TO BE FIXED. QUOTE FOR FIXING DOOR IS OVER $1,100. *TR

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