NHTSA Complaint #10495299 — 2004 TOYOTA SIENNA

STRUCTURE:BODY:DOOR issue reported to NHTSA

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Complaint Details

ODI Number	10495299
Vehicle	2004 TOYOTA SIENNA
Component	STRUCTURE:BODY:DOOR
Date of Incident	January 30, 2013
Date Filed	January 30, 2013
Mileage	130,300 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IL

Consumer Description

WENT TO OPEN THE DRIVERS SIDE AUTOMATIC SLIDING DOOR ON MY 2004 SIENNA XLE, THE DOOR OPENED ABOUT 6 INCHES AND STOPPED. I GOT OUT TO OPEN IT MANUALLY AND IT WOULD NOT OPEN. I WAS ABLE TO CLOSE IT AND THAT IS WHEN I SAW A CABLE HANGING DOWN THE SIDE OF THE VAN, THAT'S WHEN I FIGURED OUT THE CABLE THAT OPENS THE DOOR HAD BROKE. I AM NOW UNABLE TO USE THE DOOR AS IT WILL ONLY OPEN ABOUT SIX INCHES. IT WILL NOW COST ME $1200 TO GET IT FIXED AS IT IS ABOUT SIX MONTHS PAST THE 9 YR. 120000 MILE EXTENDED WARRANTY TOYOTA HAD PUT ON THIS PART. I AM OBVIOUSLY NOT THE ONLY ONE THAT HAS HAD THIS PROBLEM AND AM HOPING THE PASSENGER SIDE DOOR DOES NOT GO THROUGH THE SAME ISSUE COSTING ME ANOTHER $1200. *TR

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