NHTSA Complaint #10582768 — 2004 TOYOTA SIENNA

STRUCTURE:BODY:DOOR issue reported to NHTSA

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Complaint Details

ODI Number	10582768
Vehicle	2004 TOYOTA SIENNA
Component	STRUCTURE:BODY:DOOR
Date of Incident	April 1, 2014
Date Filed	April 17, 2014
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

2004 TOYOTA SIENNA. CONSUMER WRITES IN REGARDS TO DOOR WELD RECALL PROBLEMS. *SMD THE CONSUMER STATED FOR MORE THAN 3 YEARS, HE HAS BEEN HEARING A POPPING NOISE COMING FROM THE DRIVER SIDE DOOR. TOYOTA WAS AWARE OF THE PROBLEM AND INITIATED A WARRANTY ENHANCEMENT PROGRAM FOR THE DEFECTIVE DOOR WELD FOR THE 2004-2006 SIENNA'S, BUT ONLY IF THEY WERE 5 YEARS/100K MILES. THE CONSUMER STATED THE PROBLEM STARTED WITH HIS VEHICLE IN 2010, WHEN THE VEHICLE WAS ALREADY 6 YEARS OLD. TOYOTA ISSUED A TECHNICAL BULLETIN, BUT REFUSED TO ISSUE A RECALL. RE-WELDING THE FAILURE POINTS WAS NOT RECOMMENDED AS THEY WERE PRONE TO FAIL AGAIN. *JB

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