2016 RAM 1500 Steering Problems

Shortly after starting my 2016 Ram 1500 4x4 truck on January 27 2023 I was beginning to leaving my driveway and accelerate down the road when I noticed a check steering warning light displayed on my dash. Then I noticed my steering was quickly beginning to fail just a few meters from my driveway. I noticed I had very limited steering so I decided to return the vehicle back to my driveway. There was a high pitch winding and grinding sound every time I tried to correct the steering wheel to the left or right. I barely managed to return home into my driveway where I parked it for the tow truck. After doing some research I discovered there was a safety recall May 12, 2016 on the Electric Power Steering (EPS) unit. S19 / NHTSA 16V-167 Electric Power Steering which applies to certain 2015 and 2016 model year 1500...

Driving 40 mph and suddenly motor died warnings for throttle and other flashing but coming around a curve was difficult to steer and stopped on curve and had to be pushed out of the way tried to start to no avail and had it towed to a local dealership where they determined it was a common problem with the tone wheel/ reluctor plate that apparently delaminates and loses part of a magnet on the outside which apparently they is a warranty expressly for this problem for 2014-2018 ram 1500 3.0 eco diesels which I’m being told by the dealership that chrysler says my vehicle is not covered ? Why I don’t understand.

1 year only electric power steering rack. Its is starting to leak fluid. Failure is imminent.

The contact owns a 2016 Ram 1500. The contact stated while driving at speeds of 70 MPH or faster, the vehicle would noticeably shake. The contact made an appointment with the dealer to diagnose the vehicle. The vehicle had not yet been diagnosed or repaired. The manufacturer was made aware of the failure and opened a case. The approximate failure mileage was 108,000.

The contact owns a 2016 Ram 1500. The contact stated while driving 35 MPH and making a left turn, the steering wheel became difficult to turn and seized intermittently. The contact stated that the service air bag warning light was illuminated. The contact was able to continue driving to her residence. The contact took the vehicle to an independent mechanic and was informed that the vehicle had an electrical steering failure. The vehicle was not repaired. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 16V167000 (Steering) however, the VIN was not included. The contact took the vehicle to the local dealer and made them aware of the failure. The vehicle was not diagnosed or repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 69,000.

The contact owns a 2016 Ram 1500. The contact stated that while driving at unknown speeds and attempting to make a left or right turn, the steering wheel inadvertently became difficult to maneuver. No warning lights were illuminated. The vehicle was not diagnosed or repaired. Neither the dealer nor the manufacturer was notified of the failure. The failure mileage was approximately 125,000.

The contact owns a 2016 Ram 1500. The contact stated that after starting the vehicle, the message "Service Power Steering" was displayed and the steering wheel was difficult to turn in either direction. The contact indicated that the failure was intermittent. The cause of the failure was not yet determined. The manufacturer and local dealer were notified of the failure, but no assistance was offered. The contact was informed that the vehicle was not included in NHTSA Campaign Number: 16V167000 (Steering). The contact indicated that the vehicle had experienced the same failure listed in the recall. The failure mileage was 44,000.

2016 Ram 1500 4x4 5.7 Hemi....ABS, Traction Control, BRAKE lights are all on. Had the DTS codes scanned and told the ABS Module is Bad (Internal Failure) as well as the HCU unit. Happened with approx. 24,000 miles but out of 36 month warranty. Well documented issue with these vehicles yet FCA will not recall nor help with repair. To make matters worse, the ABS module (part #68295368AC) is not currently available at all and there is no ETA either. Says part is discontinued on many Mopar parts websites. I, like who knows how many hundreds of others, are driving around with no ABS, Traction Control and also cruise control is automatically disabled. Also, the other day my Speedometer stopped working and I also lost power steering. This is a MAJOR safety issue and should have at least been covered by the powertrain warranty so at least I would not...

The truck lost steering power and I was able to stop without wrecking but I have no control of the steering at all

Steering is getting hard, worse at low speeds, electric power steering

Loss steering while Driving making turn on Freeway. No light indication on Dash ,of failure. Or engine light. No indication of any problem. But no steering. To hard to turn the wheel.

The contact owns a 2016 Ram 1500. The contact stated while driving 35 MPH, the power steering assist failed to operate without warning. The contact stated that excessive force was needed to steer the vehicle while driving. The contact called the dealer and manufacturer and was informed that his vehicle was not included in NHTSA Campaign Number: 16V167000 (Steering). The vehicle was not repaired. The failure mileage was 51,000.

Loss of power steering almost impossible to turn the vehicle. I found this out at highway speed of 70 mph with no warning lights or indicators on the dash h.u.d. Even with certified pre-owned warranty and under 80,000 miles not covered under warranty and spoke with dealership and ram customer care and have been told even though they are aware of the common issue I’m stuck with the bill and they basically don’t stand behind their product.

The contact called on behalf of his son who owns a 2016 Ram 1500. The contact stated while his son was was driving approximately 55 MPH and making a turn, the steering wheel became difficult to turn. There were no warning lights illuminated. The vehicle was taken to a local dealer who diagnosed the vehicle with electric power steering assist failure. The vehicle was not repaired. The manufacturer was notified of the failure. The contact related the failure to NHTSA Campaign Number: 16V167000 (Steering). The approximate failure mileage was 89,000.

Power steering stopped working during operation causing for a Safety issue. Diagnosis is the Electronic Power Steering Control Module, requiring replacement of rack and pinion assembly. Recall 16V167000 from RAM acknowledges this exact issue for 2015-2016 RAM 1500's manufactured between Jan. 22, 2015 and Sep. 13, 2015. HOWEVER, even though my vehicle (VIN: [XXX]) meets these exact identifiers with a Mfg. Date of 9/10/2015 falling into the specified group, RAM is not including my VIN in the recall order. This leaves me paying out of pocket for a known manufacturer defect, rather than being covered by the recall. If this is RAM's position and unwilling to help, while this is my 7th RAM it will also be my last. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

Steering wheel or suspension.. I had truck aligned plus 4 new tires and still I can’t drive it straight. The back tires are trying to come around and it pushes me sideways toward on coming traffic so I can’t drive at all. Please help. It sounds like a current recall but my vin isn’t included. He very dangerous to drive it at all

I can’t steer the vehicle even after new tires,alignment , lots of play in steering wheel and it goes where it wants. I can not drive it anywhere

The electric power steering assist is not working on my 2016 ram 1500 and there is a recall on certain 2015-2016 rams on this issue where the circuit board was contaminated which caused the failure (recall S19) I contacted Ram on this and they told me that my truck is not one of them as it was made in 2015 before they put in the faulty circuit boards. My truck is doing exactly what the recall says happened to the other trucks and how can Ram be absolutely sure my truck did not get one of the bad circuit boards. It was made in 2015 and is a 2016 edition which is what the recall covered. It may be Vin specific but as my truck has the same exact symptoms, I feel this recall should be expanded. The vehicle has not been checked yet but I am told that there...

THE POWER STEERING STARTED COMING AND GOING IN LATE OCTOBER 2021. IN LATE JANUARY FIRST OF FEBUARY IT COMPLETELY WENT OUT/STOPPED WORKING. TOOK IT IN TO LOCAL DODGE DEALER, AND THEY DIAGNOSED THAT YES THE ELECTRONIC POWER STEERING HAD FAILED AND NEEDED TO BE REPLACED. I WAS ADVISED OF THE REPLACEMENT COST AND OK'D THE REPAIR AND PART WAS ORDERED. TODATE THE PART HAS NOT ARRIVED (1000 ACROSS NATION ORDERED BUT 18 SHIPPED IN LAST FOUR MONTHS LAST ADVISED) CALLED AND SPOKE TO DODGE AND FILED COMPLAINT 041322, BECAUSE, I'VE RECEIVED NO ANSWERS NO RESPONSE FROM DODGE/CHRYSLER SINCE. THIS PROBLEM IS NOT NEW TO THE MODEL YEAR OF THIS TRUCK. DODGE/CHRYSLER REFUSES TO ADDRESS AVAILABILTY OF PART OR ISSUE RECALL ON THE TOTAL NUMBER OF VEHICLES INVOLVED. THERE IS A RECALL THAT IVE FOUND ONLINE BUT DOES NOT ADDRESS MY VEHICLE THAT HAS LESS THAN 37000 MILES. THE DEALERSHIP HAS...

I noticed about 2 weeks ago that my steering was becoming difficult. I brushed it off at first, but certain cold mornings, it is becoming harder to steer. My steering wheel also requires force to turn it straight after engaging in a turn, it does not assist. I took it to a National Tire and Battery and they confirmed that my Ram 1500 needs a new rack and pinion. They also informed me that no where around has any in stock, or even know if/when they’ll get one. So I am stuck driving a truck where I could lose my steering at any moment. I believe my truck should be a part of 16V-167 recall.

Truck vibrates between speeds of 60 and 70 mph. Put new tires on and it made no difference.

While Driving and power steering quit.

My power steering failed. It stopped working while I was driving on a straight road at approximately 45MPH. The wheel was very hard to turn. The power steering did not start working again until I was able to stop the vehicle, shut it off and re-start it. I had the dealer look at it and they can not replicate it, and can not find any coded to tell what has happened. The dealer and FCA have said there is nothing they can do at this time. This is not a problem that I want to wait to happen again as it is extremely dangerous.

On Tuesday January 4th 2022 I was driving my vehicle on interstate 10 at approximately 75 mph, as I was driving my vehicle lost all power and shut off leaving me with no brakes or power steering, I coasted to the off ramp. At which time I was coming up on an intersection where I attempted to apply my brakes to prevent me from rear ending several vehicles. My brakes did not engage properly my steering very stiff and hard to turn, I barley made it around the vehicles in front of me. I then coasted as far as the vehicle would go not being able to stop, leaving me in an active intersection right on the off ramp. I have contacted the manufacturer in regards to recall W58 which is the crankshaft position sensor and tone wheel which 85% of these trucks where recalled for. I was dismissed and...

Hello, The safety problem is while driving the truck the fuel gauge needle drops to empty intermittently and a warning light flashes. Now not knowing how much fuel is in the tank is dangerous because running out of fuel especially on the highway will stall the engine followed by loss of brakes and steering. The dealer said its an electrical fuel sender resistor card inside the fuel tank that is shorting out, that alone scares me. Searching online I found out it's a common problem among 2016 Ram trucks. I will not let my family drive this truck until the electrical problem is fixed. Thanks for reading!

The Power Steering on my 2016 Ram 1500 is starting to act up. The Power Steering is tight when driving my vehicle especially when changing lanes, turning, and parking. I see that there was a recall for the 2015-2016 Ram trucks for Contamination on the electric power steering control circuit board. When I look for recalls on my vehicle there are none listed but my truck is showing all the same signs as this recall states. I have had my vehicle checked out by a licensed mechanic and he also stated that my truck is having the same issues that were listed in the recall. What can I do to have my vehicle repaired under the recall?

Intermittent half steering power loss, ( I figured it was a weather related) followed by complete loss of power steering over time.

ELECTRIC POWER STEERING UNIT LOSS/FAILURE WHILE VEHICHLE IN MOTION. NO WARNING PRIOR TO FAILURE.

The electronic power steering rack went out without any warning

While driving the power steering stops working and it becomes difficult to steer. This only lasts for a few seconds then it begins to work again. I started noticing this a couple of weeks ago but it is getting worse the more I drive it. I am concerned that it is becoming a safety concern.

The contact owns a 2016 Ram 1500. The contact stated while operating the vehicle, the power steering malfunctioned, and the steering wheel was very difficult to turn in either direction. The cause of the failure was not yet determined. The local dealer was notified of the failure, but the manufacturer was not yet contacted. The contact was informed that the vehicle was not included in the NHTSA campaign number 16V167000 (Steering). The contact indicated that the vehicle had experienced the same failure listed in the recall. The failure mileage was 28,000.

I lost power steering while driving. The dealership said I need a new steering rack. Previous recall for this problem , same year as my truck, is said not to fall under the recall.

Power steering, Was driving down the road, when the steering wheel was jersey out of my hand. After pulling over, the power steering indication on dash appeared. I turn of vehical and restarted, steering worked fine. Same incident happened multiple time a few days later as driving down the road. The steering would not be responsive and then work. Now the power steering is out and has not return functional. The vehical has not been inspected as I am afraid to drive to shop and it has almost caused multiple accidents.

While driving my 2016 Ram out of the clear blue I experienced power steering loss when rounding a curve at approximately 40 mph. I thought for sure I was going to collide with the vehicle in the opposite lane but with a hard tug to the right I managed to escape the unthinkable. Not really knowing what just happened and no warning lights illuminated I very cautiously continued my drive to work kinda moving the steering gently left to right to see if it would do it again. From time to time I could feel what seemed to be resistance against the direction I was turning the steering wheel. When I arrived to work I Immediately opened the hood expecting to see a problem with the power steering pump but didn’t see one. I then took it to my mechanic and he informed me that it has electronic steering and...

While driving, electric power steering was lost and 'Service Power Steering' warning showed on dash. Steering immediately became difficult which made keeping the truck in the correct lane difficult. When I got home, I disconnected the two electrical connectors to the electric power steering control module, reconnected the two connectors and power steering was restored.

When driving this Ram 1500 with electrically assisted steering it sometimes becomes almost impossible to steer when making a turn. problem is intermittent. i feel this is a safety issue in that i could possibly turn into oncoming traffic which can cause a catastrophic accident putting myself and other occupants at risk.

I INTERMITTENTLY LOOSE ALL POWER STEERING AND STRUGGLE TO TURN THE STEERING WHEEL. THERE IS A RECALL ON THE ELECTRIC POWER STEERING CONTROL CIRCUIT FOR MY MODEL AND YEAR TRUCK BUT ONLY FOR VERY SPECIFIED MANUFACTURED DATES, APPARENTLY MY TRUCKS WAS MADE EITHER BEFORE OR AFTER THESE DATES. ALTHOUGH FROM WHAT I'VE READ, MY TRUCK HAS SAME SYMPTOMS AS TRUCKS WHICH WERE MANUFACTURED IN THOSE SPECIFIC DATES. THE LOSE OF POWER STEERING HAPPENS AT LOW SPEEDS, HIGH WAY SPEEDS, COUNTRY ROADS AND CITY ROADS. WITH THE COMPLETE LOSS OF POWER STEERING AT RANDOM TIMES, I HAVE BEEN IN DANGEROUS SITUATIONS ON THE ROAD WHILE TRUCK THE TRUCK.

TL* THE CONTACT OWNS A 2016 RAM 1500. THE CONTACT STATED THAT WHILE DRIVING, THE STEERING WHEEL CEASED AND THE CONTACT HAD TO RESTART THE VEHICLE FOR THE STEERING WHEEL TO OPERATE CORRECTLY. THE CONTACT STATED THERE WAS A NHTSA CAMPAIGN NUMBER: 16V167000 (STEERING) HOWEVER, THE VIN WAS NOT INCLUDED. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED THE FAILURE STATED IN THE RECALL. THE DEALER WAS NOT INFORMED OF THE FAILURE SINCE THE VEHICLE WAS OVER THE WARRANTY COVERAGE. THE CONTACT INFORMED THE MANUFACTURER OF THE FAILURE AND THE MANUFACTURER INFORMED THE CONTACT THAT RECALLS WERE VIN SPECIFIC AND SINCE THE VIN WAS NOT A PART OF THE RECALL, NO ASSISTANCE WOULD BE PROVIDED. THE MANUFACTURER ALSO INFORMED THE CONTACT TO CALL THE CANADIAN MANUFACTURER SINCE THE VEHICLE WAS MADE IN CANADA. THE CONTACT THEN CONTACTED THE CANADIAN MANUFACTURER, WHO INFORMED THE CONTACT THAT THE VEHICLE WAS NOT REGISTERED UNDER...

I CURRENTLY HAVE MY 2016 RAM LARAMIE IN THE SHOP IN NEED OF A REPAIR TO THE POWER STEERING. WHEN TURNING AND ACCELERATING THE POWER STEERING LOCKS UP AND THE VEHICLE LURCHES. THE DEALERSHIP INITIALLY DIAGNOSED THE PROBLEM AS CONCURRENT WITH RECALL 16V167000 (NHTSA RECALL 16V-167), BUT THEN LATER DETERMINED THAT THE VIN OF MY VEHICLE DID NOT MEET THE SPECIFICATIONS. THIS ISSUE OCCURRED OUT OF THE BLUE ON MY VEHICLE, AND MAKES IT UNDRIVEABLE. THE REPAIR QUOTE IS UPWARDS OF $2600. IT STANDS TO REASON THAT THE 16V-167 RECALL EXTENDS BEYOND THE INITIAL SCOPE OF WHAT WAS ORIGINALLY DOCUMENTED, AND THE MANUFACTURER AND DEALER ARE JUMPING ON THIS LOOPHOLE. I HAVE NO CHOICE TO REPAIR THE VEHICLE, BUT AM IN HOPES THAT AN ADJUSTMENT TO THE 16V-167 RECALL WILL BE MADE AT A FURTHER DATE WHICH MAY PROVIDE ME REIMBURSEMENT FROM THE MANUFACTURER. WILLING TO PROVIDE DOCUMENTATION UPON REQUEST.

THE VEHICLE IS LOSS OF POWER STEERING ASSIST AT LOW SPEEDS MAKING IT HARD TO STEER THE VEHICLE . LEFT OR RIGHT MAKING THE DRIVER HAVE TO PUT MORE EFFORT INTO STEERING THE VEHICLE AROUND OBSTICALLS

TL* THE CONTACT OWNS A 2016 RAM 1500. THE CONTACT STATED THAT WHILE MAKING A TURN, THE STEERING WHEEL BECAME DIFFICULT TO TURN. THERE WAS NO WARNING LIGHT ILLUMINATED. THE CONTACT STATED THAT AFTER COMPLETING THE TURN THE STEERING WHEEL RESUMED NORMAL OPERATION. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 16V167000 (STEERING) AS A POSSIBLE SOLUTION TO THE FAILURE HOWEVER, THE VIN WAS NOT INCLUDED. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000.

TL*THE CONTACT OWNS A 2016 RAM 1500. THE CONTACT STATED THAT WHILE TURNING OUT OF A DRIVEWAY, THE STEERING WHEEL WAS DIFFICULT TO TURN. THE CONTACT STATED THAT NO WARNING LIGHT WAS ILLUMINATED. THE CONTACT STATED SEVERAL HOURS LATER THAT THE STEERING WHEEL FUNCTIONALITY RETURNED TO NORMAL OPERATION. THE VEHICLE WAS TAKEN TO K AND L AUTO SALES INC. (11958 RENOVO RD, NORTH BEND, PA 17760 (570) 923-0722) WHERE IT WAS DIAGNOSED AS A LOSS OF ELECTRONIC POWER STEERING. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V167000 (STEERING). THE MANUFACTURER WAS CONTACTED AND CONFIRMED THE VEHICLE WAS NOT INCLUDED IN THE RECALL. THE FAILURE MILEAGE WAS 51,192.

TL* THE CONTACT OWNS 2016 RAM 1500. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 40 MPH, THE STEERING WHEEL BECAME HARD TO TURN. THE CONTACT WAS UNABLE TO MOVE THE STEERING WHEEL. THE CONTACT STATED THAT EXCESSIVE FORCE WAS NEEDED TO TURN THE STEERING WHEEL. THERE WAS NO WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR THE STEERING FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V167000 (STEERING). THE FAILURE MILEAGE WAS 80,000.

I HAVE BEEN HAVING ISSUES WITH MY POWER STEERING SINCE FEBRUARY 2020. WHEN I CALLED THE LOCAL DEALER TO REPORT THIS I WAS TOLD THAT MY VEHICLE WAS NOT INCLUDED IN THIS RECALL. THE RECALL STATES THE VEHICLES ELECTRIC POWER STEERING CONTROL CIRCUIT BOARD IS CAUSING A SHORT WHICH IS RESULTING IN A LOSS OF THE POWER STEERING ASSIST DUE TO THE MANUFACTURERS DEFECT. MY VEHICLE FALLS UNDER THE SAME YEAR OF THE VEHICLES BEING RECALLED. I TOOK MY VEHICLE TO AN AUTOMOTIVE SHOP TO GET IT DIAGNOSED SINCE MY POWER STEERING LIGHT IS ON AND THE POWER STEERING CONTINUES TO NOT WORK AND THEY TOLD ME IT IS THE POWERING STEERING RACK THAT NEEDS TO BE REPLACED PLUS THE CIRCUIT BOARD. THEY TOLD ME THIS IS THE EXACT RECALL THAT IS OUT THERE NOW AND MY VEHICLE SHOULD BE INCLUDED IN THIS RECALL. THIS IS A MAJOR SAFETY CONCERN...

TL* THE CONTACT OWNS A 2016 RAM 1500. THE CONTACT STATED THAT THE POWER STEERING FAILED WITHOUT WARNING WHILE TRYING TO COAST INTO A PARKING LOT. THE CONTACT STATED THAT THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE VEHICLE WAS TOWED TO CROWN CHRYSLER DODGE JEEP RAM GREENSBORO (3710 W WENDOVER AVE, GREENSBORO, NC 27407) BUT WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN A RECALL. NO ADDITIONAL ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 29,739.*DT CONSUMER STATED VEHICLE WAS REPAIRED.*JB*LN*JB

WHILE MAKING ROUGHLY 90 DEGREE TURNS IN EITHER DIRECTION, THE ELECTRONIC POWER STEERING FAILED ALMOST CAUSING ME TO WRECK WITH ANOTHER VEHICLE THAT WAS STOPPED AT A STOP SIGN. THE STEERING DOESN'T JUST QUIT WORKING, IT'S AS IF THE STEERING WHEEL WON'T MOVE AT ALL. THE TRUCK WOULD BRIEFLY FLASH ON THE DASH 'SERVICE POWER STEERING' AND A CHIME COULD BE HEARD BUT THE CODE WOULD DISAPPEAR QUICKLY. IT DID NOT LEAVE THE CODE IN 'MESSAGES' ON THE DISPLAY. THIS IS A TRUE SAFETY HAZARD WITH SOME RAM TRUCKS ALREADY BEING IDENTIFIED AS HAVING THIS ISSUE. THE STEERING ALSO DOES THIS WHILE SITTING STILL. A PHOTO WAS TAKEN WHILE STATIONARY.

POWER STEERING QUIT WORKING. I TOOK IT TO THE DEALER AND THEY SAID IT WOULD COST $2,260.72 TO REPAIR. THERE WAS 59,860 MILES ON THE VEHICLE. POWER TRAIN WARRANTY EXPIRES AT 60,000 MILES THEY SAID IT WAS NOT PART OF THE POWER TRAIN. I CHECKED ONLINE AND THERE WAS A RECALL ON THE POWER STEERING ASSIST FOR CERTAIN 2016 DODGE RAMS MANUFACTURED BETWEEN 1/22/2015 AND 9/13/2015. I CALLED CHRYSLER AND THE SAID THE RECALL WAS VIN SPECIFIC AND MINE WAS NOT INCLUDED IN THE RECALL. SURELY SINCE I HAD THE SAME PROBLEM IT MUST BE A DEFECTIVE PART AND SHOULD HAVE BEEN INCLUDED. THEY SAID MINE WAS ASSEMBLED IN JULY OF JULY OF 2016. I DO NOT KNOW WHEN THAT PART WAS BUILT. THE LIGHT FIRST CAME ON WHEN I STARTED THE VEHICLE THEN THE POWER STEERING DID NOT WORK.

TL* THE CONTACT OWNS A 2016 RAM 1500. THE CONTACT STATED WHILE REVERSING, THE POWER STEERING SEIZED AND THE VEHICLE FAILED TO TURN. THE SERVICE POWER STEERING WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE THE CONTACT WAS INFORMED THAT THE AN UNSPECIFIED CIRCUIT BOARD WAS NOT RESPONDING. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS DIAGNOSED AND REPAIRED. THE MANUFACTURER WAS CONTACTED HOWEVER, NO FURTHER ASSISTANCE WAS PROVIDED. THE CONTACT STATED THAT THE FAILURE WAS LIKE THE FAILURE REFERENCED IN NHTSA CAMPAIGN NUMBER: 16V167000 (STEERING). THE APPROXIMATE FAILURE MILEAGE WAS 70,000. *DT*DT CONSUMER STATED WIRE WAS CHEWED AND PROBLEM RESOLVED. HE WOULD LIKE TO REMOVE/DELETE THE COMPLAINT.*JB*JB*DT*JB

TL* THE CONTACT OWNS A 2016 RAM 1500. THE CONTACT STATED THAT WHILE DRIVING 1 MPH, THE STEERING WHEEL CEASED. THE CONTACT STATED THAT THE POWER STEERING SERVICE WARNING LIGHT WAS ILLUMINATED. THE CONTACT CONTINUED DRIVING TO HIS RESIDENCE. THE CONTACT STATED HE CONTINUED TO EXPERIENCE THE FAILURE. THE VEHICLE WAS TAKEN TO SAN ANTONIO CHRYSLER DODGE JEEP RAM LOCATED AT 11910 I-35 FRONTAGE RD, SAN ANTONIO, TX 78233, (210) 239-1808, TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT AN UNKNOWN PART NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. UPON INVESTIGATION, THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 16V167000 (STEERING), HOWEVER THE VIN WAS NOT INCLUDED. THE MANUFACTURER HAD BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 102,348.

TL* THE CONTACT OWNS A 2016 RAM 1500. THE CONTACT STATED THAT WHILE DRIVING AND ATTEMPTING TO MAKE A TURN, THE STEERING WHEEL CEASED AND THE VEHICLE BECAME DIFFICULT TO MANEUVER. THE POWER STEERING ASSIST FAILURE WARNING LIGHT ILLUMINATED AND THE SERVICE POWER STEERING MESSAGE DISPLAYED ON THE INSTRUMENT PANEL. THE VEHICLE WAS DRIVEN IN MANUAL STEERING MODE. THE VEHICLE WAS TAKEN TO SAN ANTONIO CHRYSLER DODGE JEEP RAM LOCATED AT 11910 I-35 FRONTAGE RD, SAN ANTONIO, TX 78233, TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE STEERING, SUSPENSION GEAR AND STEERING RACK NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS LATER TAKEN TO AN INDEPENDENT MECHANIC AND WAS DIAGNOSED THAT THE ELECTRONIC POWER STEERING ASSIST SYSTEM NEEDED REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT PROVIDED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 105,501.