NHTSA Complaint #11493777 — 2016 RAM 1500

The contact owns a 2016 Ram 1500. The contact stated while driving 35 MPH and making a left turn, the steering wheel became difficult to turn and seized intermittently. The contact stated that the service air bag warning light was illuminated. The contact was able to continue driving to her residence. The contact took the vehicle to an independent mechanic and was informed that the vehicle had an electrical steering failure. The vehicle was not repaired. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 16V167000 (Steering) however, the VIN was not included. The contact took the vehicle to the local dealer and made them aware of the failure. The vehicle was not diagnosed or repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 69,000.