NHTSA Complaint #11717156 — 2016 RAM 1500

STEERING issue reported to NHTSA

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Complaint Details

ODI Number 11717156
Vehicle 2016 RAM 1500
Component STEERING
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State WI

Consumer Description

My power steering went out on my vehicle in mid January 2016. My temperature guage was also not working properly. I took it to my local Ram dealership to get it looked at. They drew up an estimate and I approved some repairs. My extended warranty covered majority of it. After picking up my vehicle, I noticed my steering wheel still had some resistance to it. I felt it shouldn't have that much resistance knowing the amount of work that just got done. My temperature gauge was still not the greatest. It never got directly into the middle of being the right temperature, but being off a bit maybe isn't the worst thing. I notice my temeperature and steering wheel icons light up when I start my vehicle, but researched and found that that is normal and it goes away after my vehicle is started. I called to make another appointment to be seen, but later cancelled it after learning the information about the icons and my steering wheel resistence loosened up and feels "normal" again. I just wanted to document my experience, as I learned there may be others with similar power steering issues and that there may be a class action lawsuit in the works. I have provided all the documentation I have according to my knowledge, and can provide more if need be.

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