NHTSA Complaint #11351787 — 2016 RAM 1500

POWER STEERING QUIT WORKING. I TOOK IT TO THE DEALER AND THEY SAID IT WOULD COST $2,260.72 TO REPAIR. THERE WAS 59,860 MILES ON THE VEHICLE. POWER TRAIN WARRANTY EXPIRES AT 60,000 MILES THEY SAID IT WAS NOT PART OF THE POWER TRAIN. I CHECKED ONLINE AND THERE WAS A RECALL ON THE POWER STEERING ASSIST FOR CERTAIN 2016 DODGE RAMS MANUFACTURED BETWEEN 1/22/2015 AND 9/13/2015. I CALLED CHRYSLER AND THE SAID THE RECALL WAS VIN SPECIFIC AND MINE WAS NOT INCLUDED IN THE RECALL. SURELY SINCE I HAD THE SAME PROBLEM IT MUST BE A DEFECTIVE PART AND SHOULD HAVE BEEN INCLUDED. THEY SAID MINE WAS ASSEMBLED IN JULY OF JULY OF 2016. I DO NOT KNOW WHEN THAT PART WAS BUILT. THE LIGHT FIRST CAME ON WHEN I STARTED THE VEHICLE THEN THE POWER STEERING DID NOT WORK.